Richard was really helpful and his advice narrowed down what I needed which made the whole process easy. I did have a query the following day and the lad that helped me was aging very helpful and poli... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Tammi approached me when i arrived at the store and led me towards electric toothbrushes id decided i wanted to have an io6 which wasnt instore so she got a collegue to help me. She was attentive and... もっと見る
We are old fossils and needed to by ear pods for our new mobiles. We knew nothing about ear pods so we needed real help from someone with the knowledge we lacked. Fortunately a young man, Milo, was... もっと見る
Purchase the Logik wireless keyboard on Sunday 18th October. Keyboard worked up until 4:30pm on the Tuesday 20th October, then became faulty recognising perfectly good batteries. I had to wait 45... もっと見る
企業が回答しました
企業情報
Currys - Folkestone について
当該企業による記述
Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.
We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.
Stores
We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.
Epic Range
We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.
Price promise
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Tech experts
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Delivery
We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.
Longer life
We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.
Cash for Trash
Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.
Services
Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.
Issue resolution
Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.
Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.
連絡先
Park Farm Retail Park, Park Farm Road, CT19 5GA, Folkestone, Kent, 英国
- 03445610000
4.2
ほぼ満足
38件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent customer service Currys Folkestone
Popped into currys in Folkestone to look at Tablets. We were approached by a male colleague who gave us exceptional customer service. They didn't have the original tablet I wanted, but the member of staff went out of his way to check stock and find alternatives that were suitable. He also helped us with the purchase of 2 smart watches, again not just looking at what we wanted but also what was available. His customer service was exceptional, which resulted In us purchasing 3 high value items. Best customer service experience i have had in a long time. I hope currys recognise and reward staff that give such high quality service.
2026年9月20日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Damaged TV fresh from packaging
Bought a JVC smart TV for my daughters Uni accommodation, Removed carefully from box and noticed some damage to the screen and when switching on the LCD was damaged. Repackaged and returned with receipt only to be told the damage hasn’t happened at curry’s as TV’s are packaged in such a way that the packaging protects the TV from damage. Refused to refund or replace. Told me to try a local TV repair shop. Shocking service
2026年9月22日
Currys - Folkestone からの回答
Hi Anna,
I am sorry you were left with that opinion, it is really disappointing to hear.
We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue.
Thanks, Jodie
Folkestone branch was very helpful
Folkestone branch was very helpful , great service .. Way Way better than our local Thanet Branch !!!!!!
2026年9月18日
A dishwsher was installed…
A dishwsher was installed yesterday...every time it's turned on it fuses the house.
This is a severe safety issue.
I have spent the whole day trying to get the engineer back.
Sick of going round in circles with bots- agents or any orher useless service curry provides.
Sick of being parmed off. I reject this as faulty and they need to refund or deliver a new version.. and I am not prepareed to wait weeks/ months for this to happen. Purchased folkestone Kent in store just as bad as bots for service.
NEVER EVER WIll I buy from Curry's again.. it seems they don't care about that either !!!!!
Ref:7426021027
Installed 15/9/26
2026年9月15日
自発的なレビュー
Currys - Folkestone からの回答
Dear Linda, I am sorry to learn about the issues you have raised, that is really disappointing to hear. If you still require assistance here, please contact us at contactsocial@currys.co.uk with your name, address (inc. postcode), contact details and any reference numbers. Please include a copy of your review, quoting the reference CUR74211. We will get back to you as soon as possible. Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. Thanks – Tracy
TV and sound bar purchase
The member of staff that helped us with our purchase was very knowledgeable and gave us the precise information that we needed to make our purchase decision. He was very helpful and attentive and gave honest reviews of the products we were considering.
2026年9月5日
Dishwasher
The young lady that assisted us was helpful and talked us through the different dishwasher and airfryers available. Several delivery date’s available so we were able to sort out the mist convenient for us. We also paid for fitting and disposal of the old machine which is very convenient and saves us the hassle.
2026年9月7日
Staff are very friendly and will to be…
Staff are very friendly and will to be on hand to help when needed great service
2026年9月2日
Currys service
Currys service, ordered online very easy, and my TV was delivered the next day at a stated time, which was emailed to me, very promptly.
10/10 for currys, excellent service and value for money.
2026年9月5日
Easy to search and find great stuff…
Easy to search and find great stuff online and in store Staff is helpful and friendly.
2026年9月4日
Purchased a bosch fridge freezer i paid…
Purchased a bosch fridge freezer i paid cash in full payment, not one thank you, and cash was spread out on the front desk for counting,I felt like a criminal,cash was counted once then a second time incorrectly,just a little common courtesy would of been nice.not a great experience.
2026年9月2日
Currys - Folkestone からの回答
Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. - Shauna
Sales staff very friendly and helpful
Sales staff very friendly and helpful, understood my requirements and helped me to make the correct choice for me.
2026年9月2日
Helpful staff
Helpful staff, great product knowledge,good advice. I am really happy with my purchase.
2026年7月12日
Easy experience buying online
Easy experience buying online, my item was ready to collect from the store
2026年8月27日
Folkstone Currys Team helped to get an…
Folkstone Currys Team helped to get an emergency Starlink up and running in no time.
2026年8月27日
Trustpilot エクスペリエンス
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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