Currys - Hemel Hempstead レビュー 

14
TrustScore 5段階評価の3.5

3.7

Unit5 Apsley Mills Retail Park, HP3 9QN Hemel Hempstead, Hertfordshire, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The person recommending a new laptop listened carefully to my requirements, including spec and price and showed me some good options. They had many laptops on display so I could see exactly what... もっと見る

5つ星のうち5の評価

The help in the shop, but mainly was Gary who delivered the goods and installed the washing machine. The oven I done it, it was just delivered. Gary just got the job done very professionally and he... もっと見る

5つ星のうち1の評価

I handed my laptop into Currys in Hemel Hempstead just before closing yesterday afternoon for recycling. I changed my mind, so I went back the next day, just after the store had opened, but the mana... もっと見る

企業が回答しました

5つ星のうち5の評価

Sales assistant understand what I needed a scanner and a lap top for and was extremely helpful looking at options covering different cost levels. Great customer service.


企業情報

  1. 電化製品店
  2. 携帯電話販売店
  3. パソコンと周辺機器の店
  4. 電子機器店
  5. キッチン用品店
  6. テレビ販売店

Currys - Hemel Hempstead について

当該企業による記述

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


連絡先

  • Unit5 Apsley Mills Retail Park, HP3 9QN, Hemel Hempstead, Hertfordshire, 英国

  • 03445610000

3.7

まあまあ

TrustScore 5段階評価の3.5

14件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.7

すべてのレビュー

(14)

過去12か月のレビュー数: 145,508

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great customer service

Sales assistant understand what I needed a scanner and a lap top for and was extremely helpful looking at options covering different cost levels. Great customer service.

2026年8月29日
5つ星のうち1の評価

Curry's Apsley Mills Hemel Hempstead.

Hi,
Went to Curry's Hemel Hempstead 4 times in a year so far and 3 of those times waited around for an assistant for advice.
Today been down there again and mila or Mira on the door just stood there and welcomes us and complete lack of service again.
Spoke to a young lady called patience who was stocking shelves in one of the aisles where we was looking and asked for advice for an item that was not on the shelves.
She said she would be back shortly and she didn't come back to us for half hour or more,we eventually just picked item and told her that wanted to speak to a manager regarding poor service then confronted with a supposed supervisor didn't get his name then passed back to Mila/Mira and both of them said been rude to patience was her name.
I said not been rude to anyone,was just trying to say to them that if company wants to make profits they should be looking after customers to which they said go elsewhere then.
Very unprofessional and lacking customer service towards members of the public.
If I could give a zero I would!!!!!

2026年8月30日
自発的なレビュー
Currys  - Hemel Hempstead ロゴ

Currys - Hemel Hempstead からの回答

Hi, Thank you for sharing your recent experience in one of our stores. Clearly this is not the service you should expect and we’re really sorry for any disappointment caused as a result. If you still require assistance with this, please contact us at contactsocial@currys.co.uk with a copy of your review and quoting the reference CUR82202. Please also include, your name, address, and any other relevant references and we will get back to you as soon as possible. Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. - Tracy

5つ星のうち1の評価

Handed my laptop into curry's hemel…

I handed my laptop into Currys in Hemel Hempstead just before closing yesterday afternoon for recycling. I changed my mind, so I went back the next day, just after the store had opened, but the manager refused to give it back to me. Needless to say, I will not be buying my new laptop from Currys.

I understand that the store's policy is not to return items that have been handed in for recycling. However, I think the manager could have used some common sense and at least checked whether the laptop was still accessible or explained what had happened to it. Instead, all he said was, "It's been recycled," and that was it.

2026年8月29日
自発的なレビュー
Currys  - Hemel Hempstead ロゴ

Currys - Hemel Hempstead からの回答

Dear Charles, I am sorry to learn about the issues you have raised, that is really disappointing to hear. If you still require assistance here, please contact us at contactsocial@currys.co.uk with your name, address (inc. postcode), contact details and any reference numbers. Please include a copy of your review, quoting the reference CUR82166.  We will get back to you as soon as possible. Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. Thanks – Tracy

5つ星のうち5の評価

Excellent service and product range in stock

The person recommending a new laptop listened carefully to my requirements, including spec and price and showed me some good options. They had many laptops on display so I could see exactly what I'd be getting.
I purchased it on the spot and opted for the £85 setup service which was certainly worthwhile
The technician was very experienced and answered all my questions
I walked out with a fully working laptop to replace my old one with all the software installed and working as I needed. As well as comprehensive instructions to update my older laptop
Excellent service

2026年8月25日
5つ星のうち1の評価

Went down the store to open a mobile…

Went down the store to open a mobile phone contract and told "all the phones in stock are for sale only - do it online" which I did, through their ' secure??' Webite, and got scammed for two phones. Went down this week and was told " the system's down, do it online", so asked if they would do it on the phone to which I was told the phone lines were down. I'll never go there again. The customer service was non existent, they were abrupt and worst of all, lied

2026年8月28日
自発的なレビュー
Currys  - Hemel Hempstead ロゴ

Currys - Hemel Hempstead からの回答

Hi Steve, We’re so sorry to learn of the issues you have experienced with your online orders and in store experience, I can appreciate the frustration caused here.  If you still require assistance with this, please contact us at contactsocial@currys.co.uk with a copy of your review and quoting the reference CUR82086.(Please attach to email) 


 Please include your name, address (inc. postcode), contact information, 'CUR' order number and any other details you feel may help. We will get back to you as soon as possible. Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. Thanks - Margo

5つ星のうち1の評価

Slack, lazy, rude.

​If you ever need a heavy-duty workout, a masterclass in professional avoidance, and zero assistance for your hard-earned money, look no further than Currys delivery service (sort of delivered August 26).
​Your dynamic duo of drivers arrived, took one look at my doorway, and instantly diagnosed it as an impossible architectural marvel that would baffle modern engineering. Rather than, you know, trying, they declared defeat, attempted to abandon a giant fridge on my doorstep, and practically sprinted away from the job with the athletic grace of men fleeing a crime scene. Laziness doesn't even begin to cover it.
​Refusing to be outsmarted by a kitchen appliance, I—a single human being acting entirely alone—decided to channel my inner Hercules. And guess what? The fridge slid through the exact same doors with zero issues.
​Currys Delivery Team: 0/10 for effort, problem-solving, and basic competence.
​Me (Working Solo): 10/10 for heavy lifting, spatial awareness, and doing your job for you.
​Since I am apparently now a certified Currys delivery driver, your staff’s stellar performance in slackery can learn a lot from me.
​Do better, Currys. Or just subcontract your deliveries to me—at least I finish the job.

2026年8月26日
自発的なレビュー
Currys  - Hemel Hempstead ロゴ

Currys - Hemel Hempstead からの回答

We're truly sorry to hear about the incredibly frustrating experience you had with your recent delivery and the lack of assistance from our delivery team. This is certainly not the standard of service we aim to provide, and we understand your disappointment. We appreciate you sharing your feedback.

5つ星のうち5の評価

The help in the shop very good.

The help in the shop, but mainly was Gary who delivered the goods and installed the washing machine. The oven I done it, it was just delivered.
Gary just got the job done very professionally and he was quick as well. Overall Gary know was he is doing inside out. Great profesional

2026年8月25日
5つ星のうち5の評価

Sales assistant Aqsa was extremely…

Sales assistant Aqsa was extremely helpful and answered any questions I asked as I had not purchased a washer dryer before
The delivery guys Jacek and Rafal were also extremely polite, efficient and careful with the handling of the product with minimal fuss

2026年8月20日

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報