Once we located an asssistant it was easy to check laptop spec matched our needs. Replaced older device - self set up and data transfer very simple. Have had one software update glitch since that wa... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Disgusting service in the horstead retail park store. Staff incompetent and could not deal with a basic situation. Ellen and henna giggling amongst themselves and claimed they were being talked to in... もっと見る
企業が回答しました
Very patient member of staff (Sophie?) took me through buying a new PC in great detail (12 years since I've last purchased one!) - excellent service!!
Computer replacement My old computer is several years old and not performing well so I decieded that I needed to buy a new one. The guy at Curry;s Rochester (Grant) was very helpful and clear in hs... もっと見る
企業情報
Currys - Medway について
当該企業による記述
Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.
We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.
Stores
We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.
Epic Range
We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.
Price promise
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Tech experts
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Delivery
We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.
Longer life
We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.
Cash for Trash
Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.
Services
Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.
Issue resolution
Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.
Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.
連絡先
Unit A Horsted Retail Park, ME5 9SQ, Chatham, Kent, 英国
- 03445610000
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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Good service and advice from the sales…
Good service and advice from the sales assistant, and the product seems to be very good (although I have had it for only a few days).
very helpful and knowledgeable
Ordered online and collected the next day
I ordered a power adaptor online for my Macbook and within an hour it was confirmed that it would be available for collection the next day. You can't better service than that.
Face to face customer service
Personal service in a bright welcoming store by assistants who know what they are talking about.
Although the product was out of stock until the following day, we received it the day after.
回答に AI 支援を利用する場合があります詳細を表示
I visited the Currys Midway store on…
I visited the Currys Midway store on Sunday to purchase a high-value bundle, including a laptop, a TV, and a few other items. While I am happy with the items, the post-purchase experience and the attitude of the staff were absolutely shocking.
When paying, I was told they could not print a physical receipt due to a "printer error." Because I need the receipt to protect my product warranties, I asked for an explanation. I was promised that a digital copy would be emailed to me within 24 hours.
It has now been 3 days and I still have not received my receipt.
To make matters worse, when my family and I tried to get answers and figure out what was happening before leaving, the staff started laughing at us. They looked down on us and treated us like we were some kind of joke or beneath them, rather than paying customers spending a lot of money in their store.
This level of incompetence and utter disrespect is unacceptable. I have no proof of purchase for thousands of pounds worth of electronics, no warranty protection, and I was mocked by the employees. I want this resolved immediately and my receipt sent to me. Do not shop at this branch if you expect to be treated with basic human decency.

Currys - Medway からの回答
Computer replacement
Computer replacement
My old computer is several years old and not performing well so I decieded that I needed to buy a new one. The guy at Curry;s Rochester (Grant) was very helpful and clear in hs explanations and questions as to what I required. He made the whole purchase easy and straightforward which was much appreciated
Really bad service for delivery
Not happy, took a day off work for delivery, nobody arrived and no call to let me know they wasn’t coming! I had to call to try to find out why? then they just rearranged it for the Friday when I was working so I had to make another call to arrange a time as I was working. She informed me after already paying a delivery charge that if I wanted a time slot they wanted another £45 from me. And the only way I could get a refund on my first delivery charge is to go back in store… ? Why when the store wasn’t to blame for it not being delivered! Why is the customer expected to do all the running around to put there mistake right??? 😤

Currys - Medway からの回答
Worst experience ever
Worst experience ever, I experienced Racial discrimination at the Curry’s store in Maidstone Road Chatham. I have raise an official complaint and awaiting a response. I will never ever visit any Curry’s store until they ensure customers are not racially profiled and treated unfairly because of their skin colour.

Currys - Medway からの回答
I really great service from the store…
I really great service from the store to delivery, took all the packaging away, so we did not have to worry about it, placed the items we brought near to where we wanted them, so a great help, would highly recommend
Vax lift away steam cleaner
I went to Curry’s store in Chatham undecided as to which steam cleaner to purchase. Staff Hollie came to my rescue to explain the products they had, how to use them and the benefits. She was excellent in her knowledge, very thorough, patient and helpful. Thank you again Hollie.
Excellent service
Excellent service. Knowledgable sales assistant. Goods arrived in store a day earlier than expected.
Delivery issues.
I went to buy a washing machine and was dealt with by Grant who was very helpful. My machine was delivered on the 26th September and the people who delivered it were quick, efficient and polite. What I was extremely dissatisfied with was the delivery day. I had paid for it to be delivered on the 25th between 09.00 and 13.00. I went on the tracking app and it was out for delivery and I was drop 6. Not a problem. One o'clock came and went but I thought maybe the driver had been held up somewhere.Two o'clock came and went. I checked the tracking app and my drop had disappeared. I rang the helpline number and was told I was down for delivery on the 26th. I told her I had been on the tracker and it had been out for delivery but she was adamant my delivery was the 26th even though my paperwork had said 25th and so did the text that been sent to my mobile. Strangely, about 5 or 10 minutes after I spoke to her I had a text saying it would be delivered on the 26th. Two things I would say for future reference; if the delivery will fail let the customer know, not just leaving them sitting waiting aimlessly. Secondly, do something with the tracking app so it can be tracked. All it did was say it was out and what drop number I was. It didn't update to give me some idea how long the delivery would be. On a positive note, when we went to Curry's to complain the person at the help desk returned our delivery charge without any quibbles.
Very helpful sales assistant who showed…
Very helpful sales assistant who showed me a couple of tablets in my price range
Super people!!!. Super products!!!.
Good advisors in choosing product. They went to all extent to help me get product even though they have run out at the particular branch. Delivery was smooth.
I am happy!!!👌
I went to Curry's to collect an under…
I went to Curry's to collect an under the counter freezer, I stood at the desk for a couple of minutes, there were 4 members of staff standing close by just chatting away, think it was the supervisor who asked one of them to serve me, dont think he wanted to cause he said let someone else do it, anyway cut a long story short, he did adventualy take me to the desk, and proceeded to check my details on computer. The young chap who loaded it into my car was really helpful, lovely chap very polite. I have mobility issues, he was very pleasant. All in all very satisfied thank you
Given bad advice in store
Given bad advice in store. The purchased double was not connected by Currys as paid for. Their salesman our connection point was suitable but Engineer said is was not. He said their only interested in the sale and tell you what you want to hear to get the sale.
Had to arrange connection by an electrician myself. I was able to get my connection costs back by going back to the Horsted Park store.

Currys - Medway からの回答
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