Currys - Merry Hill Retail Park レビュー 

11
TrustScore 5段階評価の4

3.9

Unit 8 Merry Hill Retail Park, DY5 1SY Brierley Hill, West Midlands, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Zain the salesman was brilliant talked me thru various laptops that we wete interested. The pros and cons of each device. Genuinely appreciated his time as we were able to make an informed decision.... もっと見る

5つ星のうち4の評価

I put 4 star as the girl who finally sorted my purchase out in merry hill stayed over to sort me out as the other sales members were not interested in my purchase I originally went in to purchase a ne... もっと見る

5つ星のうち5の評価

I went in specifically for an electric cooker and was approached by a very friendly assistant who went through all the details clearly and I was able to make my selection quite quickly Also the fina... もっと見る

5つ星のうち5の評価

Asked if they did Blue Light discount & assistant was very helpful in showing me how to sort it


企業情報

  1. 電化製品店
  2. 携帯電話販売店
  3. パソコンと周辺機器の店
  4. 電子機器店
  5. キッチン用品店
  6. テレビ販売店

Currys - Merry Hill Retail Park について

当該企業による記述

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


連絡先

  • Unit 8 Merry Hill Retail Park, DY5 1SY, Brierley Hill, West Midlands, 英国

  • 03445610000

3.9

ほぼ満足

TrustScore 5段階評価の4

11件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.9

すべてのレビュー

(11)

過去12か月のレビュー数: 145,508

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Amazing customer service

When I brought my TV the man was very friendly and explained the different types that come with soundbars etc, then when I had an issue with the TV Kevin on customer service was absolutely amazing he organised the replacement and was so accommodating.

2026年8月23日
5つ星のうち1の評価

Terrible installation experience…

Purchased a gas cooker when we eventually got a member of staff to serve us. Paid for the installation service. Time slot agreed, a 4 hour window. Between 12.20 and 16.20. plenty of reminders to say it was on its way. No sign , tracked on system , we were 5th of 6 drops. Phoned supposed help desk. Yes its on its way!! Tracked it again at 18.30 and the van was close to Walsall some way away from us! Tried tracking again at 7pm and my order was no longer on the system!!We received no updates no messages what so ever. Wasted half a day of my life. Went up to Currys at Merry Hill next morning to find that the delivery date had been changed to 4 days ahead. No acknowledgement what so ever. Cancelled order and received a full refund. Ordered from AO.com. delivered, fitted brilliant service. Still heard nothing from Currys.

2026年8月6日
Currys  - Merry Hill Retail Park ロゴ

Currys - Merry Hill Retail Park からの回答

We are so sorry to hear of the incredibly frustrating experience you encountered with your recent purchase and installation service. This is certainly not the standard of service we aim to provide, and we sincerely apologize for the wasted time and lack of communication.

5つ星のうち4の評価

Would be 3 star

I put 4 star as the girl who finally sorted my purchase out in merry hill stayed over to sort me out as the other sales members were not interested in my purchase I originally went in to purchase a new iMac but after watching the 4 sales staff leaning on a counter playing on their phones I walked out and went for a look elsewhere. I went back as Harvey Norman staff were worse. As I sat only the girl who sorted my sale saved the deal as the others lacked knowledge of the product as I told him more than he knew and lacked sales ability to sell the item as well as add ons or financial options. Young kids seem to lack interest and knowledge. Service was poor from them as was knowledge and communication

2026年8月14日
自発的なレビュー
5つ星のうち1の評価

I paid for a new TV but received used and online orders arrive in a plastic bag.

I spent £2000 on a new TV in store and not only did the staff member bounce the TV into the boot of the car like it was worth nothing but when i got home i quickly realised that it wasn't even new.
The three plastic wraps that hold the box together were replaced with tape and the packaging inside was crumpled along with other obvious signs of use.

On a separate occasion (online order):
I ordered three hard drives (fragile HDDs not SSDs) and they were delivered in only a plastic bag. Plastic bag for packaging + terrible DPD delivery = damaged order.

2026年8月21日
自発的なレビュー
Currys  - Merry Hill Retail Park ロゴ

Currys - Merry Hill Retail Park からの回答

Hi, Thank you for sharing your recent experience in one of our stores. Clearly this is not the service you should expect and we’re really sorry for any disappointment caused as a result. If you still require assistance with this, please contact us at contactsocial@currys.co.uk with a copy of your review and quoting the reference CUR81769. Please also include, your name, address, and any other relevant references and we will get back to you as soon as possible. - Shauna

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