Zain the salesman was brilliant talked me thru various laptops that we wete interested. The pros and cons of each device. Genuinely appreciated his time as we were able to make an informed decision.... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I put 4 star as the girl who finally sorted my purchase out in merry hill stayed over to sort me out as the other sales members were not interested in my purchase I originally went in to purchase a ne... もっと見る
I went in specifically for an electric cooker and was approached by a very friendly assistant who went through all the details clearly and I was able to make my selection quite quickly Also the fina... もっと見る
Asked if they did Blue Light discount & assistant was very helpful in showing me how to sort it
企業情報
Currys - Merry Hill Retail Park について
当該企業による記述
Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.
We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.
Stores
We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.
Epic Range
We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.
Price promise
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Tech experts
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Delivery
We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.
Longer life
We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.
Cash for Trash
Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.
Services
Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.
Issue resolution
Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.
Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.
連絡先
Unit 8 Merry Hill Retail Park, DY5 1SY, Brierley Hill, West Midlands, 英国
- 03445610000
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Zain the salesman was brilliant talked…
Zain the salesman was brilliant talked me thru various laptops that we wete interested. The pros and cons of each device. Genuinely appreciated his time as we were able to make an informed decision.
Kind people and very supportive
Staff were fast to serve me and they were supportive and friendly
Amazing customer service
When I brought my TV the man was very friendly and explained the different types that come with soundbars etc, then when I had an issue with the TV Kevin on customer service was absolutely amazing he organised the replacement and was so accommodating.
Asked if they did Blue Light discount &…
Asked if they did Blue Light discount & assistant was very helpful in showing me how to sort it
回答に AI 支援を利用する場合があります詳細を表示
Terrible installation experience…
Purchased a gas cooker when we eventually got a member of staff to serve us. Paid for the installation service. Time slot agreed, a 4 hour window. Between 12.20 and 16.20. plenty of reminders to say it was on its way. No sign , tracked on system , we were 5th of 6 drops. Phoned supposed help desk. Yes its on its way!! Tracked it again at 18.30 and the van was close to Walsall some way away from us! Tried tracking again at 7pm and my order was no longer on the system!!We received no updates no messages what so ever. Wasted half a day of my life. Went up to Currys at Merry Hill next morning to find that the delivery date had been changed to 4 days ahead. No acknowledgement what so ever. Cancelled order and received a full refund. Ordered from AO.com. delivered, fitted brilliant service. Still heard nothing from Currys.

Currys - Merry Hill Retail Park からの回答
Would be 3 star
I put 4 star as the girl who finally sorted my purchase out in merry hill stayed over to sort me out as the other sales members were not interested in my purchase I originally went in to purchase a new iMac but after watching the 4 sales staff leaning on a counter playing on their phones I walked out and went for a look elsewhere. I went back as Harvey Norman staff were worse. As I sat only the girl who sorted my sale saved the deal as the others lacked knowledge of the product as I told him more than he knew and lacked sales ability to sell the item as well as add ons or financial options. Young kids seem to lack interest and knowledge. Service was poor from them as was knowledge and communication
Two Delightful and friendly Delivery…
Two Delightful and friendly Delivery drivers arrived at the requested time slot. Took my old appliance away as arranged.
I always use Curry’s for electrical
I always use Curry’s for electrical: they are reliable, carry a range of items and delivery goes as arranged
I paid for a new TV but received used and online orders arrive in a plastic bag.
I spent £2000 on a new TV in store and not only did the staff member bounce the TV into the boot of the car like it was worth nothing but when i got home i quickly realised that it wasn't even new.
The three plastic wraps that hold the box together were replaced with tape and the packaging inside was crumpled along with other obvious signs of use.
On a separate occasion (online order):
I ordered three hard drives (fragile HDDs not SSDs) and they were delivered in only a plastic bag. Plastic bag for packaging + terrible DPD delivery = damaged order.

Currys - Merry Hill Retail Park からの回答
I went in specifically for an electric…
I went in specifically for an electric cooker and was approached by a very friendly assistant who went through all the details clearly and I was able to make my selection quite quickly
Also the finance was explained clearly so overall a very positive experience
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