Was very impressed by the customer service who I believe was named Wayne. Nothing was too much trouble and he was very patient and kind and explained everything. Item at the time was not available at... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Excellent service, big variety where you can find whatever you want. Mo a customer service guy was amazing , helpful and patient. He went through everything with us with kindness and respect.
Helpful friendly sales assistant who advised on the differences between spin driers. He also offered extra insurance without being pushy, offered to help putting the drier in the car and said to let... もっと見る
I spent £2000 on a new TV in store and not only did the staff member bounce the TV into the boot of the car like it was worth nothing but when i got home i quickly realised that it wasn't even n... もっと見る
企業が回答しました
企業情報
Currys - Merry Hill Retail Park について
当該企業による記述
Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.
We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.
Stores
We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.
Epic Range
We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.
Price promise
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Tech experts
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Delivery
We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.
Longer life
We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.
Cash for Trash
Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.
Services
Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.
Issue resolution
Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.
Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.
連絡先
Unit 8 Merry Hill Retail Park, DY5 1SY, Brierley Hill, West Midlands, 英国
- 03445610000
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Come in for QD OLED TV and…
Come in for QD OLED TV and fridge/freezer. Good service thank you.
Staff when I arrived to pick it up were…
Staff when I arrived to pick it up were very friendly and got my order very quick
Excellent service.
Excellent service.
Correspondence received promptly.
Delivery drivers were polite and helpful. Put appliance exactly where we wanted it.
Sony TV developed a Fault
Sony TV developed a Fault. I returned to Store for a Test. They forwarded it to Service. They could not Repair it. They Supplied me with an e Voucher to Pay for a Replacement TV.
Delivery was quick
Delivery was quick and everything arrived as expected. A very happy customer
I had no issues with my purchase from…
I had no issues with my purchase from start to finish. The staff at the store were polite and professional.
Amazing service by Hasin at Merry Hill…
Amazing service by Hasin at Merry Hill Business Centre. Very happy with all products purchased spending c£2.5k
Good service
Lovely experience tho staff were rather slow and disorganised but oh well the service i was eventually provided was delivered with care and due attention
Very Helpful Sales Assistant,also we're…
Very Helpful Sales Assistant,also we're very pleased with the Television we purchased
Item arrived in good order despite…
Item arrived in good order despite light damage to the box. It took a bit of time to assemble, but satisfying in the end.
Fitters were very nice and friendly
Fitters were very nice and friendly. They did a very good job installing our washing machine. I was informed of delivery details and able to track.
回答に AI 支援を利用する場合があります詳細を表示
i purchased a gaming pc and it…
i purchased a gaming pc and it developed a fault within 4 days i took it back to store where they tested it under controlled conditions and could not find the fault i explained to them that the fault happens when playing games after about 2-3 hours i took it back again and was refused a full refund i was told to phone customer services to as about a refund they told me to go to the store where they told me to go to customer services and again was told to go to the store for a refund i have now gone further to resolve this issue as currys have no idea and no customer service quality at all in store on out of store

Currys - Merry Hill Retail Park からの回答
Helpful staff
I went in the store to look for a new iphone and the person that helped me answered all my questions that i had . I was really happy how everything went
Staff very helpful and pleasant
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