Currys - Shrewsbury レビュー 

48
•
TrustScore 5段階評価の4.5

4.3

Unit 4 Meole Brace Retail Park, SY3 9NB Shrewsbury, Shropshire, GB

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The whole experience was very good, we had a idea which one we wanted, we looked online, picked the one, we saw a staff member, very friendly and polite, showed us the one we had picked, it looked ve... もっと見る

5つ星のうち5の評価

Purchase was Smooth Process. Went in looking for specific item and went away happy with the interaction. Asked questions to clarify and did not push further as the sales person understood I knew what... もっと見る

5つ星のうち1の評価

Purchased tumble dryer less than 12 months ago which broke down within the 12 month period, also took out Currys Care and Repair plan. Went into the store to report fault and was told to con... もっと見る

企業が回答しました

5つ星のうち5の評価

Had to return a faulty vacuum cleaner that was under warranty. Managed to get an authorisation code on their chat service. Took it into the store with the appliance and 10 minutes later walked out wit... もっと見る


企業情報

  1. 電化製品店
  2. ・
  3. キッチン用品店
  4. テレビ販売店
  5. パソコンと周辺機器の店
  6. 携帯電話販売店
  7. 電子機器店

Currys - Shrewsbury について

当該企業による記述

Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.

We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.


Stores

We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.

Epic Range

We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.

Price promise

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Tech experts

You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.

Delivery

We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.

Longer life

We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.

Cash for Trash

Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.

Services

Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.

Issue resolution

Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.


Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.


連絡先

  • Unit 4 Meole Brace Retail Park, SY3 9NB, Shrewsbury, Shropshire, 英国

  • 03445610000

4.3

優良

TrustScore 5段階評価の4.5

48件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.3

すべてのレビュー

(48)

過去12か月のレビュー数: 138,545件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Bad service

Travelled 100 miles round rrip to be tild the item was out of stock, i had checked store stock before travelling, 2 customer team members saud it wasnt in stock, so i started looking through the open faced stock doors and there the were, no apologie

2026年10月10日
Currys  - Shrewsbury ロゴ

Currys - Shrewsbury からの回答

Hi Pepe,

I am sorry you were left with that opinion, it is really disappointing to hear.

We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue. Please be aware we are currently experiencing a delay in processing times and we will get back to you as soon as possible.

Thanks, Jodie

5つ星のうち5の評価

Ordering online was easy

Ordering online was easy. My order was ready to be collected at local Curry's store when I was told it would be. The sales assistants in store were extremely helpful, courteous and professional.

2026年10月6日
5つ星のうち3の評価

It was an alright experience

It was an alright experience, I think with anything curry's based we're used to the mediocre rather than expecting wonderful.

2026年5月9日
Currys  - Shrewsbury ロゴ

Currys - Shrewsbury からの回答

Hi, We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future. Tracy

5つ星のうち5の評価

Gold star for customer service

I know curry’s often gets criticised, but I have to say I was genuinely impressed with the service I recently received. Experiencing difficulty with an on line order I contacted them & the gentleman who assisted me was amazing & sorted it out immediately.
When I collected my new microwave at the store it was very straightforward & a very nice young man carried the new one out to my car. I was pleased to find out I could take my old one in to be recycled (wish I’d known at the time) That was the only small downside.
I returned the next day as I was passing anyway & an equally nice man collected the old one from my car.
All so pleasant & easy bit like old fashioned proper customer service with a smile & a Thank you!
One very happy customer

2026年9月29日
5つ星のうち5の評価

Had to return a faulty vacuum cleaner…

Had to return a faulty vacuum cleaner that was under warranty. Managed to get an authorisation code on their chat service. Took it into the store with the appliance and 10 minutes later walked out with a replacement. Staff were friendly and helpful. Great service and much improved since my last experience of Currys.

2026年9月28日
5つ星のうち1の評価

I purchased a washing machine which…

I purchased a washing machine which they delivered fine yesterday and today it’s making awful noise and won’t empty I went back in store they told me I have to go home and phone currys I’ve tried calling and it’s just option after option but not taking me where I need to go so I am absolutely disgusted with the customer service and the product considering I also paid for the extra care package on it aswell moneys tight as it is without chucking away £250 for something that’s faulty and the staff being pretty rude they are more than happy to help when you’re going to buy something. I would definitely not recommend currys

2026年9月18日
Currys  - Shrewsbury ロゴ

Currys - Shrewsbury からの回答

Hi Lucy, We’re so sorry to learn of the poor service received regarding your recent purchase, this is certainly not the level of service we aim to provide our customers. If you still require assistance with this, please contact us at contactsocial@currys.co.uk and include a copy of your review, quoting the reference CUR74421. Please also advise your name, address (inc. postcode), purchase and contact details. Once in receipt of the requested information, we'll be much better placed to be able to offer further support and advice. Thanks – Rich

5つ星のうち1の評価

Absolutely abysmal

Absolutely abysmal, placed an order in store for a new all in one PC, told it would be there ready to collect in up to 1 week, I’m now on week 2!
Rang customer services and checked the status after the first week and told it was ready to collect from my receipt details as there was no order number on my till receipt, printed order or email 😳🤷‍♀️

Made a special journey to said store (Shrewsbury) as not local only to be told it was not there 🙈 my phone number was also incorrect! Rang customer services again only to get fobbed off that they only deal with online orders and not in store purchases, so who the hell did I speak to in India the first time 🤔 So had to return home empty handed and 2hrs wasted travelling from Wales 🏴󠁧󠁢󠁷󠁬󠁳󠁿 excited to get my PC.

Another week has passed and still no update or call to update me. I’m absolutely fuming 😤 they have had a decent chunk of my hard earned cash, well not anymore. Going back for full refund today ! Never dealing with Currys again 😡 utterly unacceptable.

2026年9月4日
自発的なレビュー
Currys  - Shrewsbury ロゴ

Currys - Shrewsbury からの回答

Dear Theresa, I am sorry to learn about the issues you have raised, that is really disappointing to hear. If you still require assistance here, please contact us at contactsocial@currys.co.uk with your name, address (inc. postcode), contact details and any reference numbers. Please include a copy of your review, quoting the reference CUR74308.  We will get back to you as soon as possible. Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. Thanks – Tracy

5つ星のうち3の評価

Was fine on my initial purchase.

Was fine on my initial purchase.
Then I had to return as found the product cheaper to see about a refund for the difference.
Was started to be seen by your sales staff, who disappeared in the middle, so had to ask another one to complete the refund. So was disappointed with this customer service.

2026年9月17日
Currys  - Shrewsbury ロゴ

Currys - Shrewsbury からの回答

Hi,

We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future.

Thanks ,Jodie

5つ星のうち1の評価

Not having the stock in store

Not having the stock in store. Surely you should have more delivery then once a week from head office.

What is the point having an Extended warranty when you have not got the item, it means I lose two weeks of warranty???

2026年9月16日
Currys  - Shrewsbury ロゴ

Currys - Shrewsbury からの回答

Thank you for taking the time to provide us with your feedback, please accept our apologies that we have not met yours and our expectations on this occasion. We value this information, and it will assist us in our efforts to improve our services. We hope you will consider shopping with us again in the future.
Review reference number-CUR74224

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