I had visited Telford store twice and been unable to find a colleague to assist me. I called in Friday morning and struck lucky when Sonny approached me and asked if I needed any help. He ordered th... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
So I arrive and the collection point is unmanned. I press a button for attention and somebody shouts over to me from the "service desk" or similar. I go over there and explain I am there to pick up my... もっと見る
企業が回答しました
Very helpful, patient service. It would be good to have been able to use our One-for-All cards though to help with payment but the system wouldn’t allow it!
I visited Curry's Telford to purchase a washing machine a TV and a vacuum. Ben the assistant who helped me was extremely knowledgeable and a great source of information to me to make decisions to w... もっと見る
企業情報
Currys - Telford について
当該企業による記述
Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.
We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.
Stores
We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.
Epic Range
We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.
Price promise
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Tech experts
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Delivery
We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.
Longer life
We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.
Cash for Trash
Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.
Services
Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.
Issue resolution
Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.
Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.
連絡先
Unit 10 Forge Shopping Park, Colliers Way, TF3 4AG, Telford, Shropshire, 英国
- 03445610000
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Efficient service prompt delivery
Great service efficient prompt delivery arrived exactly when stated
回答に AI 支援を利用する場合があります詳細を表示
The delivery guys were not informed…
The delivery guys were not informed that the doors needed reversing. They then had to lay the fridge down which has resulted in me not being able to plug in the fridge for 6 hours.
They have also damaged the door of the freezer and I am now having to arrange for a replacement fridge. I was also initially told that I was not able to use the fridge as I was asking for a replacement which they could not confirm date of delivery for. Fortunately they have decided to allow me to use the fridge they delivered but unfortunately, due to the timings before I can plug it in and then allowing for it to get to temperature all my food will be defrosted and will need to be disposed of at a replacement value of about £75. Had the doors been reversed before loading based ony order request i don't believe any of this would have happened. I am also certain that they knew they had damaged the door because the energy sticker had been placed over it. It is clear that it wasn't there already as there was no signs of damage to the sticker

Currys - Telford からの回答
The Help and Advice and understanding…
The Help and Advice and understanding of our requirements both practical and Financial was superb
Inefficient Pick Up of Order
So I arrive and the collection point is unmanned. I press a button for attention and somebody shouts over to me from the "service desk" or similar. I go over there and explain I am there to pick up my order, the young lady takes my details and then asks somebody to fetch it. He abruptly explains that he is working sales, so won't be fetching it. The young lady then decides that she is the only option to fetch it. She is FINE about it, I just got the impression that whatever systems are in place aren't exactly well defined and efficient. Eventually got my coffee maker and all was well again with the world. I just don't think it worked very well and I felt I was a little bit of an inconvenience.

Currys - Telford からの回答
3rd time lucky
I had visited Telford store twice and been unable to find a colleague to assist me. I called in Friday morning and struck lucky when Sonny approached me and asked if I needed any help. He ordered the product I wanted and was very pleasant and helpful.
I was given a delivery day as Monday but received an email Saturday morning to say it had arrived in-store.
Very helpful
Very helpful, patient service. It would be good to have been able to use our One-for-All cards though to help with payment but the system wouldn’t allow it!
Ryan the sales.
Ryan the sales assistant was probably 1 of the best we've met over all our purchases, helpful, polite, well mannered, knowledgeable.
Just made another great purchase for…
Just made another great purchase for these guys always great prices. And very friendly staff curry’s is always my go to for everything electronics
Currys Telford
I visited Curry's Telford to purchase a washing machine a TV and a vacuum.
Ben the assistant who helped me was extremely knowledgeable and a great source of information to me to make decisions to which items to purchase.
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