Went to tunbridge wells store today and was helped by staff member Prerit - we wanted to buy a TV but didn't know where to start. Prerit was so helpful ! He had patience for all of our questions, help... もっと見る
所在地
所在地を変更Unit A Great Lodge Retail Park, Longfield Road, TN2 3EW Tunbridge Wells, Kent, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
David at North Farm, Tunbridge Wells made our visit and purchases straightforward and well informed. Delivery was within a few days. Informed on the day of estimated time slot and arrived o... もっと見る
Did not get what I wanted exactly but understood why. Salesman very cooperative. Really wanted a table top fridge but when arrived home it was an under counter one. Will try snd make the most and p... もっと見る
What fantastic knowledge and practical ability your staff have. I was so lucky to be served by Matthew. He quickly understood what I needed from a TV set, and how to alter the stand to fit where it w... もっと見る
企業情報
Currys - Tunbridge Wells について
当該企業による記述
Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.
We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.
Stores
We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.
Epic Range
We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.
Price promise
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Tech experts
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Delivery
We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.
Longer life
We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.
Cash for Trash
Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.
Services
Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.
Issue resolution
Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.
Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.
連絡先
Unit A Great Lodge Retail Park, Longfield Road, TN2 3EW, Tunbridge Wells, Kent, 英国
- 03445610000
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Avoid - Terrible customer service and staff lack knowledge
I was mis-sold a tv in this store. After going off the staff member's advice and recommendation, we bought an LG tv, in which we were told twice that we could watch live tv, without an aerial or device, such as a firestick. This was confirmed on two occasions. After opening it and buying the tv, it was found this was not true. Returned to store, the short gentleman at customer services with blond/white hair, was so rude, dismissive, argumentative and kept interrupting us. I've never experienced such poor customer service. He again provided incorrect technical details, stated we were incorrect and refused to help, despite having received confirmation that the details he provided are not true. The staff at every interaction have lacked customer service, people skills and knowledge! Go to a different store to avoid being mis-sold products. The other reviews confirm this to be the case too.

Currys - Tunbridge Wells からの回答
really helpful
Did not get what I wanted exactly but…
Did not get what I wanted exactly but understood why. Salesman very cooperative. Really wanted a table top fridge but when arrived home it was an under counter one. Will try snd make the most and perhaps sell my redundant table top one.
Friendly but professional and…
Friendly but professional and knowledgeable staff member (David).
Sales person was patient
Sales person was patient, listened to what i wanted. Explained the the technical side of certain washing machines,and guided me too the right model for my needs.
Very good assistant
Very good assistant, very helpful.
I would always choose Currys over it's competitors
for service and fair pricing.
The easy way it was to order a camera…
The easy way it was to order a camera for my grandson and the speed that it was delivered to the shop. Just an email telling me it was ready to pick up. Great
We needed to buy a tumble dryer
We needed to buy a tumble dryer , the currys employee Harry was very helpful and answered all of our queries in a friendly and informative manner .
Item was in stock
Item was in stock. Notified within a hour of ordering for pick-up. Collection process was smooth and quick. Very helpful member of staff.
Had order ready to collect
Had order ready to collect.
Take back scheme is a benefit for both the consumer and the enviroment.
Tunbridge wells staff member Prerit
Went to tunbridge wells store today and was helped by staff member Prerit - we wanted to buy a TV but didn't know where to start. Prerit was so helpful ! He had patience for all of our questions, helped us compare different options, showed us demos and honestly just really helpful and patience. We wanted to go away and think about it and when we came back he was more than happy to help us with payment and answer last minute questions for us. Prerit was fantastic! and made our experience really pleasurable.
Wanted to buy a new TV …
Wanted to buy a new TV but had little idea what would be most suitable.
Reece spent as much time as we needed to explain all options. He is obviously very knowledgeable and with a very pleasant manner. We know we have bought exactly the right equipment for us.
Many thanks
The salesman was extremely helpful and…
The salesman was extremely helpful and went above and beyond. Thank you!
David at North Farm
David at North Farm, Tunbridge Wells made our visit and purchases straightforward and well informed.
Delivery was within a few days.
Informed on the day of estimated time
slot and arrived on time after a call from delivery guys.
Polite and knowledgeable engineers.
The fridge is great but we were talked into…
The fridge is great we were talked into an insurance and then when we unpacked it a label on the fridge said it had 10 years parts warranty if we had been told that we would have thought twice !!! So we’re a bit put out. But I guess everyone if trying to push extras at Curry’s !!!

Currys - Tunbridge Wells からの回答
The young gentleman
The young gentleman , Jack , was most helpful , although we had already decided on the freezer. The only problem we experienced was with the guarentee period , which seemed at odds with most purchase. I only hope we do not come across any product problems .
Great experience
Great experience. Seller was really friendly and cordial. Knew his stuff; was fantastic service overall.
My washing machine broke down and had…
My washing machine broke down and had to get one urgently the same day James from Tunbridge wells Currys made sure that happened
Very grateful and very happy should be here tomorrow
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