We had bought our previous TV from this store so was more than happy to return to seek their assistance and recommendations. Although we are not Tech Savvy we were assisted very well by Andy who gu... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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I ordered a cooker a week ago and paid extra for express delivery on 15 October. I took time off work and waited at home, but nobody turned up and I received no notification. Now the delivery date... もっと見る
企業が回答しました
Ordered on line for next day collection fron store.. Emails kept us informed when ready to collect. Help to put fitted oven in car was willingly given.
The online selection and ordering process was very simple and straightforward, as was the payment method. The staff upon collection where very very helpful and carried the tumble dryer to the car l... もっと見る
企業情報
Currys - Wrexham について
当該企業による記述
Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.
We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.
Stores
We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.
Epic Range
We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.
Price promise
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Tech experts
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Delivery
We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.
Longer life
We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.
Cash for Trash
Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.
Services
Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.
Issue resolution
Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.
Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.
連絡先
Unit E Plas Coch Retail Park, LL11 2BA, Wrexham, Clwyd, 英国
- 03445610000
4.2
ほぼ満足
44件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Ordered on line for next day collection…
Ordered on line for next day collection fron store..
Emails kept us informed when ready to collect. Help to put fitted oven in car was willingly given.
2026年10月22日
The staff member that dealt with us was…
The staff member that dealt with us was amazing. She made us feel so welcome and did everything she could to make sure our experience was a great as it could be.
2026年10月20日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
I BOUGHT A LAP TOP JUST OVER A WEEK AGO…
I BOUGHT A LAP TOP JUST OVER A WEEK AGO FROM CURRYS IN WREXHAM.I AM 61 YEARS OLD AND HAVE VERY LIMITED KNOWLAGE ON SETTING THIS LAP TOP UP.I SET IT UP WRONG ,WHEN I SET IT UP,IT ENT ALL WRONG.I TOOK IT BACK THERE TO SEE IF THEY COULD HELP ME OUT.THEY HAVE NOW CHARGED ME £45 ,TO PUT IT RIGHT AGAIN.I HAVE SPENT THOUSANDS OF POUNDS IN THIS STORE OVER THE YEARS .THIS IS THE THANKS I GET FOR MY LOYALTY AND ALL MY HARD EARNED CASH SPENT THERE.OLDER PEOPLE DONT UNDERSTAND TECHNOLOGY LIKE YOUNGER PEOPLE.IT ALL SEAMS A BIT AGEIST TO ME.I WILL BE LOOKING ELSEWEAR IN FUTURE TO SPEND MY HARD EARNED CASH.THANKING YOU FOT NOTHING CURRYS.
2026年10月14日
Currys - Wrexham からの回答
Hi Judy,
I am sorry you were left with that opinion, it is really disappointing to hear.
We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue.
Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible.
Thanks - Tracy
The assistant was very helpful and…
The assistant was very helpful and answered all our questions on the item we where interested in and assisted us in taking the item to our car
2026年10月19日
Really great service received
Really great service received, store very tidy and asked by staff if I needed any help as I browsed the aisles. Dan was very helpful in my purchase and answered all my questions with great knowledge
2026年10月16日
Amazing service
The lady who sorted the collection for me was very friendly and helpful. I'm sorry I didn't get her name Saturday morning collection desks around 10.30 ish but she was so helpful
2026年10月17日
The person we dealt with was very…
The person we dealt with was very polite and helpful and told us all we needed to know about the product we purchased.
2026年10月15日
I ordered a cooker a week ago and paid…
I ordered a cooker a week ago and paid extra for express delivery on 15 October. I took time off work and waited at home, but nobody turned up and I received no notification. Now the delivery date has been changed to 5 November!
I got rid of my old cooker because I trusted Currys to deliver on time. Now I have no cooker, and customer service refuses to help.
I am extremely disappointed with this service. I will never shop with Currys again.
2026年10月15日
自発的なレビュー
Currys - Wrexham からの回答
Hi, I am sorry to learn about the issues you have raised, that is really disappointing to hear. If you still require assistance here, please contact us at contactsocial@currys.co.uk with your name, address (inc. postcode), contact details and any reference numbers. Please include a copy of your review, quoting the reference CUR76613. We will get back to you as soon as possible. Please note, due to current processing times, email responses may take a little longer than usual. However, please be assured your email shall be answered as soon as possible. Thanks – Tracy
We had bought our previous TV from this…
We had bought our previous TV from this store so was more than happy to return to seek their assistance and recommendations.
Although we are not Tech Savvy we were assisted very well by Andy who guided us through the range of TV’s until we arrived at the one we eventually purchased.
Our TV was delivered on time and the delivery team were very polite and courteous and stayed with us until the TV was fully up and running.
2026年10月15日
Items delivered broken, plus.....
The two items wernt in stock. When we came back the date we were told, 2wks later, prices had gone uo. The girl who placed the order in store put somwone elses phone number on my order, so i gad to mess around trying to get my number to the delivery team. Then the dishwasher was sent broken. Phoned currys, woukdnt replace. Waited a week fir an engineer who said they should have replaced item. I was incredibly ill, had ti drive over half hr away to sort instore. Waiting still for a delivery of dishwasher that works. Been nothing but trouble. Wont shop here again as its not the first time.
2026年9月22日
Currys - Wrexham からの回答
Hi, Thank you for sharing the experience you had in one of our stores. Clearly this is not the service you should expect and we’re really sorry for any disappointment caused as a result.
We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue. - Shauna
Great service at the currys store in…
Great service at the currys store in wrexham when purchasing my item, all communication about the delivery was excellent and on delivery day then tech guys were brilliant. My purchase of the item was in wrexham and installation was in Scotland, across border.
2026年10月4日
Good support by the sales team and well…
Good support by the sales team and well looked after when organising the purchase.
2026年10月11日
Sales very good engineer was…
Sales very good engineer was friendly polite and VERY helpful
2026年10月9日
Absolutely abysmal service
Absolutely abysmal service. All good when buying stuff, but the moment something is wearing then forget it. Over £2k for a TV that has a clear mark across the corner of the screen, but no help at all from customer service. Everything down to me to return the TV for a repair, even though it was 2 weeks old when I saw the mark.
2026年5月30日
Currys - Wrexham からの回答
Hi Mark,
I am sorry you were left with that opinion, it is really disappointing to hear.
We have sent you an email from contactsocial@currys.co.uk so that we can assist you further with your issue. Please be aware we are currently experiencing a delay in processing times and we will get back to you as soon as possible.
Thanks, Jodie
Great service!
The online selection and ordering process was very simple and straightforward, as was the payment method.
The staff upon collection where very very helpful and carried the tumble dryer to the car loaded into the car for us.
We can’t praise them highly enough.
2026年10月5日
Online selection
Online selection, ordering & payment was fairly easy. Item was available next day for collection. Collection process was easy.
2026年10月5日
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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