We had bought our previous TV from this store so was more than happy to return to seek their assistance and recommendations. Although we are not Tech Savvy we were assisted very well by Andy who gu... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I ordered a cooker a week ago and paid extra for express delivery on 15 October. I took time off work and waited at home, but nobody turned up and I received no notification. Now the delivery date... もっと見る
企業が回答しました
Ordered on line for next day collection fron store.. Emails kept us informed when ready to collect. Help to put fitted oven in car was willingly given.
The online selection and ordering process was very simple and straightforward, as was the payment method. The staff upon collection where very very helpful and carried the tumble dryer to the car l... もっと見る
企業情報
Currys - Wrexham について
当該企業による記述
Currys is one of the largest electronics retailers and repair stores in the UK. We help everyone enjoy amazing technology. Visit us in-store or head online to browse our huge range of products, shop great deals and chat to our experts.
We stock all the biggest brands and the best new tech, with flexible credit options available. From TVs, phones, games consoles, laptops, and computers to kitchen appliances like washing machines, dishwashers, tumble dryers and fridge freezers. We can even help to install them.
Stores
We’ve got shops all over the UK and inside you’ll find the largest range around of new tech to play with. So, pop in store and get hands-on with the latest and greatest tech before you buy.
Epic Range
We have tons of top tech from the biggest brands out there – online and in-store. Plus, we’ve got plenty of exclusive products that you won’t find anywhere else. And if you want to save a few quid? Then make sure you check out our range of pre-loved, refurbished tech.
Price promise
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Tech experts
You won’t get it cheaper. Full stop. We’ll price match against any other UK retailer, online or in-store. So, if you’ve found a bit of tech elsewhere for less, just let us know. We won’t be beaten on price. Excludes ink, airtime & 3rd party sellers. Visit currys.co.uk for price promise details. Claim within 7 days.
Delivery
We make it incredibly easy to get hold of your tech. You pick it up. Or we deliver. Simple! Come and collect it from your local store or book a delivery slot at a time that suits you. It’s never been quicker or easier. And if you really can’t wait, we offer free next day delivery in most areas on loads of products as well.
Longer life
We help tech live on and on, and on average safely recycle almost 60,000 tons of e-waste every single year. Our team of experts work their magic too – and can repair most of your old tech if it breaks down or goes wrong. Plus, with trade-in and recycling, they’ll help your tech to find a new life, while you upgrade to something even better. That way, we’re helping the planet and your pocket.
Cash for Trash
Through our Cash for Trash recycling scheme, we’ll take any of your unwanted electronics and give you at least £5 off your next eligible purchase, and it doesn’t matter whether you bought that old gadget from us or not either. Just bring it down to your local shop and save on a new bit of tech. Simple. UK 18+ only. Redeem voucher against your next qualifying purchase of £25 or more. Redemption window printed on voucher. Exclusions and full T&Cs apply.
Services
Nobody is better at getting gadgets working, and then making sure they stay working. From setting up a new laptop or installing a washing machine when we deliver, with us you’ll be able to enjoy your tech to the max. We’ll get your tech ticking.
Issue resolution
Tech problem? No problem. We make it easy for you to sort out any issues with your tech. Give us a call, fire up our web chat or head in-store and we’ll give you a hand.
Thanks for leaving a review with us - we read every single bit of feedback we get, both positive and negative. We try to reply to negative reviews and help with any problems within 48 hours too. So, we’ll get back to you soon.
連絡先
Unit E Plas Coch Retail Park, LL11 2BA, Wrexham, Clwyd, 英国
- 03445610000
4.2
ほぼ満足
45件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The lady whom served us was courteous…
The lady whom served us was courteous and knowledgeable.
2026年9月2日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Disappointing
I was extremely disappointed with the customer service I received during my visit.
A staff member named Faith was very rude and spoke to me in a patronising manner, as though I were a child. I asked for assistance fitting a laptop screen, and she told me that this was not something they do in store. However, I had personally seen her provide the same type of assistance to another customer shortly before, which made the response particularly frustrating.
When I was asked about the laptop model, Faith raised her voice and said, “It’s not on the back.” When I calmly pointed out that I felt she was being quite rude, she simply stormed off rather than trying to resolve the situation professionally. I felt belittled and uncomfortable by the way I was spoken to in front of others.
Another staff member, Rich, then told me that he did not know how to apply the screen either. I was ultimately left to do everything myself, with no explanation, guidance or meaningful assistance from the staff.
The whole experience was incredibly disappointing and fell well below the standard of customer service I would expect. Have to go to private shop to get fitted. Regardless of whether staff are able to provide a particular service, customers should be spoken to politely and treated with respect. In my opinion, Faith’s behaviour was completely unacceptable and should be addressed seriously by management.
2026年9月2日
自発的なレビュー
Currys - Wrexham からの回答
Hi MaggieAnn,
We are truly sorry to hear that you were left with this impression, and we appreciate you taking the time to share your feedback. Your experience matters to us, and we hope that we will have the opportunity to welcome you back and provide you with a much more positive experience in the future.
Thanks
Ben
Salesperson spotted me waiting at the…
Salesperson spotted me waiting at the back of the queue to be served and quickly came across and served me. Polite and explained all the after sales options.
2026年8月30日
Always a go to when buying kitchen or…
Always a go to when buying kitchen or tv appliances. Good service Helpful staff
2025年11月22日
Brilliant staff could answer all my…
Brilliant staff could answer all my questions and concerns
2026年8月17日
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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