Custom Offsets レビュー 824

I ordered a set of wheels, black and bronze. While preparing them for ceramic coating, the guy noticed that one of the wheels was lighter in color than the others. They contacted me immediately to ask if I wanted to continue with the lighter wheel, or wait for them to get a replacement. I opted to wait, as I was in no rush. She stated that it would add 3-5 business days to the delivery. To my surprise, it only added 2 business days and they were delivered on Sunday. They look amazing and I will be posting them on the site, once they are installed.

Super accurate and extremely fast shipping , even right before Christmas ! I love them. Thank you custom offsets ! Will shop here again in the future .

Website was easy to use and find everything I needed they were right about everything and all of it fit great got here the exact day it said and everything was included

Extremely happy with there service. Called in and the price matched another set of wheels. placed order and they shipped out by the next day

The web site was set up well the transition went well delivery was on time with no damage. The tire store complimented me on the wheels that I picked.

So beyond all the glitz and shiny websites you should beware ordering from this business. I live in Hawaii and thought I would get something different. Something unique that is not common in my area. I found it and ordered. Now it cost a lot just to ship items to the islands, but I ate it.
Turns out the leveling kit I needed for my truck they didn't have, so my order was changed by someone within Custom Offsets. I caught the mistake before shipping and have been told I must wait until they recover the shipment before I'm reimbursed for THEIR mistake. Its Christmas, I have a family like all of the staff there. They enjoy their Holidays, but I have to make excuses because they didn't return my fees from this transaction. So you call to try and get some answers, but of course.........the runaround. Terrible service. Merry Christmas.

4th time ordering a wheel and tire package and, as always, a flawless experience! Convenient, quick, and the new wheels look amazing!

They notified me immediately that 2 of my wheels that were shipped to them was damaged and had me pick new set and didn't charge me the difference in price. And my delivery was only 3 days later than scheduled due to no fault of theirs!!

Exactly what I ordered and delivered properly. Packaged with care and quality control was measured.

The online ordering of top quality tires and rims, the price point as well as the easy to follow instructions and ease to purchase, the service was awesome, communication on emails as well as texts.on the process of ordering then delivery with instructions made the entire experience worth ordering for my other vehicles an easy choice.

Finding the size and offset was somewhat of challenge but they helped me find it and they look and work great. Not real crazy about the center caps but I can change them for something else

Tires were ordered at 2 pm on a Friday and delivered the next morning at 9 am!

I purchased 4 wheels for my 2019 Tahoe from Custom Offsets. They arrived within the week of ordering them & they are GORGEOUS! I am in love & I can't wait until the spring to put them on. I don't want the winter weather of PA to get them dirty so we are waiting. Packaging was great & they even came with a cloth covering. I would definitely order again!

We ordered a tires and rims package. The process was very easy and they came sooner than they estimated. Communication was EXCELLENT. Will definitely be back when our other vehicles need new wheels!

Very Satisfied Customer!!!

Nice and easy to work with. Wheels came in looking good as well!

I really can’t express how convenient and easy it is to have a new set of mounted and balanced tires on a beautiful new set of rims arrive! Look great, rides great, I didn’t get a quote but having worked at a wheel and tire shop when I was young I know it probably would have cost close to double the price from a chain tire shop for everything. If you have beat up rims, next time you need tires I would recommend just paying the extra couple hundred and just bolting on yourself! Also shipping was way faster than I expected. Thank you 🙏🏼

Awesome service and support
Definitely will be buying again

My experience with custom offsets was nothing short of awesome, the were very helpful and informative, I bought new wheels and tire and they shipped them out to me mounted and balanced, they were packaged well and in a manner that insured that they were not going to be damaged during shipment.

Quick delivery, great website for figuring out exactly what I wanted for my truck.

Good customer service.Quality merchandise and products.Will be a customer for now on.