The cycle scheme process was quick and easy to follow, from signing up to collecting the bike took only a matter of days. The staff in store were helpful and efficient and made the signing and acce... ãã£ãšèŠã
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Having used cyclescheme in the past, I was disappointed with this experience. I had to reapply to be able to access my chosen retailer. I spent over 40 minutes on the phone only to have a certificate... ãã£ãšèŠã
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From start to finish (going into shop and purchasing a bike) took nine days. I did badger my finance department in work a bit but you do what youâve got to do. Communication from Cycle2work was very g... ãã£ãšèŠã
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Cyclescheme itself was really good â clear process, fast replies, always helpful when I had questions. The delay was on the payment by my company's side, after the certificate was approved. Not any... ãã£ãšèŠã
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Cyclescheme is the UK's leading Cycle to Work provider, helping employees save on bikes and cycling equipment through a simple salary exchange scheme. We partner with thousands of employers and retailers across the UK to make cycling more accessible, affordable, and sustainable.
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Cyclescheme Ltd, PO Box 3809, BA1 1WX, Bath, è±åœ
- 0344 879 5101
- info@cyclescheme.co.uk
- www.cyclescheme.co.uk
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Great service easy to use fullyâŠ
Great service easy to use fully informed from start to completion ðð
2026幎3æ19æ¥
Cyclescheme ããã®åç
Hello Chris,
Thank you for taking the time to leave a review
We're happy to hear that you found our service easy to use and were fully informed throughout the process. Thank you for your positive feedback!
Kind regards
The team at Cyclescheme
Quick & Easy
The Speed in your response and ease of collecting the bike and the communication with the supplier and myself. Wish my employer had been quicker paying the Invoice
2026幎3æ16æ¥
Cyclescheme ããã®åç
Hello Nick,
Thank you for taking the time to leave a review.
We're happy to hear that you found our response quick and bike collection easy, alongside good communication. We appreciate your feedback regarding the invoice payment timeframe.
Kind regards
The team at Cyclescheme
Very easy and smooth process from startâŠ
Very easy and smooth process from start to finish, i know nothing about cycling and the full process was made very easy from receiving the funds to picking the bike up
2026幎3æ14æ¥
Cyclescheme ããã®åç
Hello Reiss.
Thank you for taking the time to leave a review.
We're happy to hear that the process was easy and smooth for you, especially with your limited cycling knowledge. We appreciate your positive feedback and are glad you enjoyed your experience.
Kind regards
The team at Cyclescheme
Cyclescheme was slick and efficient butâŠ
Cyclescheme was slick and efficient but Go Outdoors was anything but this in terms of the administration of transferring a bike from another store since they dont accept direct orders to store if you lock your voucher into that (don't do it and order online)
2026幎3æ14æ¥
Cyclescheme ããã®åç
Hello,
Thank you for taking the time to leave a review.
We appreciate your feedback. We're happy Cyclescheme worked well for you. We regret the difficulties you experienced with the bike transfer and the ordering process. We'll make sure to pass your feedback along for you.
Kind regards
The team at Cyclescheme
Cyclescheme ããã®åç
Hello Andrew,
Thank you for taking the time to leave a review.
We're happy to hear that your experience was hassle-free. Thank you for your positive feedback; we appreciate it greatly.
Kind regards
The team at Cyclescheme
Cyclescheme ããã®åç
Hello Paula,
Thank you for taking the time to leave a review.
We're happy to hear that you had a quick and easy experience. We appreciate your positive feedback and are glad you love it!
Kind regards
The team at Cyclescheme
Cyclescheme ããã®åç
Hello Mick,
Thank you for taking the time to leave a review.
We are really pleased to hear of your positive experience using our scheme and hope you enjoy your shiny new bike!
Kind regards
The team at Cyclescheme
It was easy to request the certificate
It was easy to request the certificate, although it did take a couple of weeks to be emailed through to me. The process of ordering the bike and picking up was quick and easy, I used the Specialized Concept store in Chester and they were very helpful and knowledgeable.
2026幎3æ12æ¥
Cyclescheme ããã®åç
Hello,
Thank you for taking the time to leave a review.
We're happy to hear that requesting the certificate and the bike ordering/pickup process were easy for you. We appreciate your patience regarding the certificate's delivery timeframe and are glad the Chester store was so helpful!
Happy riding!
Kind regards
The team at Cyclescheme
I applied for my cyclescheme voucherâŠ
I applied for my cyclescheme voucher and it was approved the same day by work and received the voucher the following day, so much quicker than I expected. I was then able to order my bike and pick it up that weekend so the whole process from choosing my bike to cycling away from the bike shop took less than a week!
2026幎3æ7æ¥
Cyclescheme ããã®åç
Hello Kate,
Thank you for taking the time to leave a review.
We're really happy to hear you found the voucher process quick and efficient. It's great to know you were able to get your bike so fast!
Happy riding!
Kind regards
The team at Cyclescheme
Excellent service very pleased with myâŠ
Excellent service very pleased with my e bike
2026幎3æ9æ¥
Cyclescheme ããã®åç
Hello David,
Thank you for taking the time to leave a review.
We're happy to hear that you are very pleased with our service and your e-bike. Thank you for sharing your positive experience with us!
Kind regards
The team at Cyclescheme
Great experience
I bought my first e bike today from these guys and they were great from start to finish! Explained everything in detail. I'm very happy with my experience and would highly recommend.
2026幎3æ5æ¥
Cyclescheme ããã®åç
Hello Adam,
Thank you for taking the time to leave a review.
We're happy to hear that your first e-bike purchase experience was great! We're glad that our team explained everything in detail and that you're happy with your new bike. Thank you for the recommendation!
Kind regards
The team at Cyclescheme
So easy and quick well recommend
So easy and quick well recommend . Paddlers at Redcar are so helpful. They couldnt do enough for me
2026幎3æ5æ¥
Cyclescheme ããã®åç
Hello Lindsey,
Thank you for taking the time to leave a review.
We're happy to hear that you had such an easy and quick experience. It's great to know the paddlers were so helpful and accommodating. Thank you for your positive feedback!
Kind regards
The team at Cyclescheme
Very easy to use
Very easy to use. Wouldnât be able to afford a new bike without the scheme
2026幎3æ5æ¥
Cyclescheme ããã®åç
Hello Callum
Thank you for taking the time to leave feedback.
We're happy to hear that our scheme made a new bike accessible to you; it's great to know it's easy to use. Thank you for your positive feedback.
Kind regards
The team at Cyclescheme
Very happy
Very happy with how easy it was done. From applying for it through my work and then receiving the bike.
2026幎3æ4æ¥
Cyclescheme ããã®åç
Hello Roddy,
Thank you for taking the time to leave a review.
We're very happy to hear that the process, from application through your work to receiving your bike, was so easy for you. Thank you for your positive feedback!
Kind regards
The team at Cyclescheme
I used Cyclesheme last month to get my first Electric Mountain Bike
I used Cyclesheme last month to get another bike, I also used them several years ago. Again they were exceptional, and the advice was great, and the system was clear and smooth. The chart timeline bar showing how my application and progress was, to the stress out of the process. Also the shops are set up so well to deal with Cyclesheme, it was very smooth, and a very happy rider.
2026幎3æ4æ¥
Cyclescheme ããã®åç
Hello,
Thank you for taking the time to leave a review.
We're happy to hear that you had another exceptional experience with our service! It's great to know the application process and timeline bar eased any stress. We're also glad the shops made it smooth for you.
Kind regards
The team at Cyclescheme
Excellent choice of retailers
Excellent choice of retailers. Whole process took around 2 weeks from application to bike delivery. I used Tredz online shop and couldn't fault them.
2026幎2æ20æ¥
Cyclescheme ããã®åç
Hello Tony,
Thank you for taking the time to leave a review.
We're happy to hear that you had an excellent experience with the retailers available and that the delivery process was smooth. Thank you for your positive feedback regarding your experience.
Kind regards
The team at Cyclescheme
Really easy to use and get vouchure nowâŠ
Really easy to use and get vouchure now have my new bike ðð
2026幎3æ1æ¥
Cyclescheme ããã®åç
Hello Morley,
Thank you for taking the time to leave a review.
We're happy to hear that our service was easy to use, and you got your new bike. Thank you for sharing your positive experience with us!
Kind regards
The team at Cyclescheme
Generally very good
Generally very good. Great level of information regarding the stage of progress, but could move a little quicker.
2026幎2æ27æ¥
Cyclescheme ããã®åç
Hello Richard,
Thank you for taking the time to leave a review.
We're happy to hear that you find the level of information great. We appreciate your feedback and will consider how we might improve the pace of progress.
Kind regards
The team at Cyclescheme
Overall a great scheme to save money
Overall a great scheme to save money, cycle to work, be healthier, etc.
However the back and forth between each stage makes it quite difficult to know exactly what you can or cannot get. For instance, I checked the price of all my items but as did not put the order through, missed the cost of delivery.. This meant that I had to find alternatives or would have had to start from scratch again... The bike I wanted was on sale and there was less than 5 left in stock so I didn't want to miss out and ended with no helmet. I wonder if there was a way to be more flexible, for instance for the employer to agree on a price range?
2026幎2æ25æ¥
Cyclescheme ããã®åç
Hello OW,
Thank you for taking the time to leave a review.
We appreciate your feedback on the scheme's benefits. We're sorry to hear about the difficulties you experienced with pricing and stock availability, especially regarding delivery costs and the helmet.
Due to the nature of the signed agreement, we cannot be flexible when the request has been put through. This is because everything is pre-agreed and contractual so it cannot be changed.
Kind regards
The team at Cyclescheme
Excellent service from obans cyclesâŠ
Excellent service from obans cycles Liverpool
2026幎2æ27æ¥
Cyclescheme ããã®åç
Hello John,
Thank you for taking the time to leave a review.
We are pleased to hear of your positive experience with our scheme and our partner retailer.
Kind regards
The team at Cyclescheme
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