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Cyclescheme レビュー 

1,463
•
TrustScore 5段階評価の4.5

4.6

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The cycle scheme process was quick and easy to follow, from signing up to collecting the bike took only a matter of days. The staff in store were helpful and efficient and made the signing and acce... もっと見る

企業が回答しました

5つ星のうち2の評価

Having used cyclescheme in the past, I was disappointed with this experience. I had to reapply to be able to access my chosen retailer. I spent over 40 minutes on the phone only to have a certificate... もっと見る

企業が回答しました

5つ星のうち5の評価

From start to finish (going into shop and purchasing a bike) took nine days. I did badger my finance department in work a bit but you do what you’ve got to do. Communication from Cycle2work was very g... もっと見る

企業が回答しました

5つ星のうち5の評価

Cyclescheme itself was really good — clear process, fast replies, always helpful when I had questions. The delay was on the payment by my company's side, after the certificate was approved. Not any... もっと見る

企業が回答しました

企業情報

  1. ロード サイクリング
  2. 人事コンサルティング

当該企業による記述

Cyclescheme is the UK's leading Cycle to Work provider, helping employees save on bikes and cycling equipment through a simple salary exchange scheme. We partner with thousands of employers and retailers across the UK to make cycling more accessible, affordable, and sustainable.


連絡先

4.6

優良

TrustScore 5段階評価の4.5

1463件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(1,463)

過去12か月のレビュー数: 263件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Excellent service from obans cycles…

Excellent service from obans cycles Liverpool

2026年2月27日
Cyclescheme ロゴ

Cyclescheme からの回答

Hello John,

Thank you for taking the time to leave a review.

We are pleased to hear of your positive experience with our scheme and our partner retailer.

Kind regards
The team at Cyclescheme

5つ星のうち5の評価

Excellent service from start to finish

Excellent service from start to finish

2026年2月27日
Cyclescheme ロゴ

Cyclescheme からの回答

Hello Juan,

Thank you for taking the time to leave a review.

We're glad you enjoyed your experience with us. Thank you for your positive feedback; we appreciate it greatly.

Kind regards
The team at Cyclescheme

5つ星のうち5の評価

Workhorse staff really know their…

Workhorse staff really know their stuff, explaining everything to me in clear language, I’m not a real biker! So it was nice to have it all explained to my level of understanding. Quick, efficient, incredibly helpful and are still advising me on various things. Best service I’ve had in a long time. Well done Dave and Jake

2026年2月26日
Cyclescheme ロゴ

Cyclescheme からの回答

Hello Miriam,

Thank you for taking the time to leave a review.

We are pleased to hear of your positive experience with our scheme and our partner retailer.

Happy riding!

Kind regards
The team at Cyclescheme

5つ星のうち1の評価

My company tried to register onto…

My company tried to register onto cyclescheme for months now. We have filled out the online questionnaire and sent all the required information but Cyclescheme did not activate our account. When we call they say to send a mail but when you send a mail nobody replies.
A real waste of time, ressources and energy.

2026年2月26日
自発的なレビュー
Cyclescheme ロゴ

Cyclescheme からの回答

Hello Bilal,

Thank you for taking the time to leave a review and very sorry to hear you are having issues regarding your account activation.

We have had some small delays which we apologies for, so please ask the company admin to contact us directly and we will happily chase this up for you.

They can contact us via email to cyclescheme.collab@bhnetwork.com.

Kind regards
The team at Cyclescheme

5つ星のうち5の評価

Amazing experience with Cyclescheme

Amazing experience with Cyclescheme. I applied on my work intranet site on a Sunday afternoon. By 9am Monday I had a confirmation that the request was going through, and by 9:30am I had my voucher to buy my e-bike! Incredible. I needed to change retailer when I found out the bike I wanted had gone out of stock, but with just one quick phone call to Cycscheme my voucher was reset and reissued. I've never come across a process as fast and efficient as this. Wish I could score them more than 5 stars!

2026年2月25日
Cyclescheme ロゴ

Cyclescheme からの回答

Hello Martin,

Thank your for taking the time to leave a review.

We are over the moon to hear of your positive experience and generous feedback. We will always do our best to make the process as quick and easy as possible, and we are happy that our customer service was able to change the retailer for you.

Kind regards
The team at Cyclescheme

5つ星のうち5の評価

It was simple and straight forward

It was simple and straight forward. The voucher came through quickly. I could use the voucher at a bike shop I trust and regularly use. My only criticism is that the cycle to work scheme did not let the bike shop know that the voucher had been approved. I assumed that they would.

2026年2月21日
Cyclescheme ロゴ

Cyclescheme からの回答

Hello Ann,

Thank you for taking the time to leave a review.

We are pleased to hear that your experience using Cyclescheme was easy, smooth and quick to arrive.

We do not specifically tell retailers that certificates have been approved, however they do have access to systems that allows them to see what status a certificate has got to. As we only give out the necessary codes to the user, the retailer wouldn't be able to move forward until they (the user) popped into the shop (or called) the retailer directly.

Kind regards
The team at Cyclescheme

5つ星のうち5の評価

Went in shop at 9 in morning picked a…

Went in shop at 9 in morning picked a bike what wanted then went at 4 clock same day all ready to ride home greatttttt

2026年2月23日
Cyclescheme ロゴ

Cyclescheme からの回答

Hello Mr Deighton,

Thank you for taking the time to leave a review.

We are pleased to hear you had such a smooth and quick process selecting and receiving your shiny new bike!

Kind regards
The team at Cyclescheme

5つ星のうち5の評価

Great service,

Really easy to use.

2026年2月20日
Cyclescheme ロゴ

Cyclescheme からの回答

Hello Darryl,

Thank you for taking the time to leave a review.

We are happy to hear you found our scheme easy to use.

Kind regards
The team at Cyclescheme

5つ星のうち5の評価

Very quick response

Very quick response after submitting my details

2026年2月17日
Cyclescheme ロゴ

Cyclescheme からの回答

Hello Martin,

Thank you for taking the time to leave a review.

We are pleased to hear of your positive experience using our scheme and that everything went smoothly.

Kind Regards
The team at Cyclescheme

5つ星のうち5の評価

Quick service

Great way to get a discounted bike

2026年2月3日
Cyclescheme ロゴ

Cyclescheme からの回答

Hello David,

Thank you for taking the time to leave a review.

We are pleased to hear of your positive experience using our scheme and that everything went smoothly.

Kind Regards
The team at Cyclescheme

5つ星のうち5の評価

Happy cyclist

The whole process was quite straight forward, and fairly quick. There was a small issue filling in the on-line form to receive the e-certificate. I rang the help line. It was answered without delay, and within 5-mins the problem was rectified (cache history needed deleting). Good service. I now have the bike, have ridden it, and am a happy cyclist.

2026年2月9日
Cyclescheme ロゴ

Cyclescheme からの回答

Hello Troy,

Thank you for taking the time to leave a review.

We are pleased to hear that you found the process straight forward, and that our customer service team was able to help you out of a pinch. We are always around should someone need a hand.

Happy riding!

Kind regards
The team at Cyclescheme

5つ星のうち5の評価

Very highly recommend

Brilliant professional and friendly service. Nothing too much trouble and not rushed. Very highly recommend.

2026年2月7日
Cyclescheme ロゴ

Cyclescheme からの回答

Hello Clare,

Thank you for taking the time to leave a review.

We are really pleased to hear you are happy with our service. We always do our best to make the process run and smoothly as possible, and are always available to help.

Kind regards
The team at Cyclescheme

5つ星のうち5の評価

Easy and straightforward process

Easy and straightforward process. Looking forward to riding my bike.

2026年2月7日
Cyclescheme ロゴ

Cyclescheme からの回答

Hello James,

Thank you for taking the time to leave a review.

We are glad to hear you found the process nice and easy. You'll be riding your new bike really soon!

Kind regards
The team at Cyclescheme

5つ星のうち5の評価

Feedback

I had a small problem getting my voucher but my company payroll department fixed it very quickly

2026年2月4日
Cyclescheme ロゴ

Cyclescheme からの回答

Hello Lee,

Thank you for taking the time to leave a review.

We are pleased to hear that any small issues you had were able to be taken care of so you could get your bike.

Kind regards
The team at Cyclescheme

5つ星のうち3の評価

It was a nighmare trying to get the…

It was a nighmare trying to get the certificate.

2026年1月17日
Cyclescheme ロゴ

Cyclescheme からの回答

Hello Calia,

Thank you for taking the time to leave a review.

We have taken a look at your request, however can see that the certificate was released the same day it was requested. We are also unable to see any supporting notes towards an issue.

If you are having any problems, please do feel free to get in touch directly with our customer service team on info@cyclescheme.co.uk - They will be happy to help.

Kind regards
The team at Cyclescheme

5つ星のうち4の評価
Cyclescheme ロゴ

Cyclescheme からの回答

Hello Pat,

Thank you for taking the time to leave a review.

We are pleased to hear of your positive experience using our Cyclescheme.

Kind regards
The team at Cyclescheme

5つ星のうち5の評価

The cyclescheme was quick and…

The cyclescheme was quick and efficient. I received my new bike quickly and have been enjoying using it, looking forward to warmer and drier weather in the spring!

2026年2月4日
Cyclescheme ロゴ

Cyclescheme からの回答

Hello Mark,

Thank you for taking the time to leave a review.

We are really happy to hear you found using the Cyclescheme efficient to use and that your bike arrived quickly.

Nicer weather just round the corner! (we hope).

Kind regards
The team at Cyclescheme

5つ星のうち5の評価

Easy to apply and use

Easy to apply and use, did take over a month to finalise but not sure who’s side that was. But would recommend for anybody wanting to use the cycle scheme for work.

2025年12月8日
Cyclescheme ロゴ

Cyclescheme からの回答

Hello Joanna,

Thank you for taking the time to leave a review.

We're happy to hear you found the scheme easy to use. We are over the moon to hear that you would recommend our Cyclescheme to others

Kind regards
The team at Cyclescheme

5つ星のうち5の評価

Easy to use

Speed of process and ease of navigation, but clear details at every step.

2026年1月31日
Cyclescheme ロゴ

Cyclescheme からの回答

Hello Tim,

Thank you for taking the time to leave a review.

We are pleased to hear of your positive experience with our scheme and found it quick and easy to navigate.

Kind regards
The team at Cyclescheme

5つ星のうち3の評価

Can only use voucher on one retailer...

It was a right faff to get my Cyclescheme voucher. I would have liked to have a voucher worth £900, but because Cyclescheme limit you to only one retailer per voucher, I could only get £450 worth.

2025年12月18日
Cyclescheme ロゴ

Cyclescheme からの回答

Hello James,

Thank you for taking the time to leave a review.

Due to how our certificates get used, you can only use one retailer as the whole certificate gets used in one go. You can of course buy all your equipment from one store, however we do appreciate it can be frustrating if you want items from different stores.

Kind regards
The team at Cyclescheme

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