DBM Express Movers レビュー 

568
•
TrustScore 5段階評価の5

4.8

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Fantastic service from DBM! Excellent communication in advance of move. The guys were incredibly dedicated and went above and beyond to make our move as smooth as possible. They carefully packed and w... もっと見る

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5つ星のうち5の評価

These guys were serious pros. I used them to move home after a close friend recommended them. It was a pack and move job. Had a clear and thorough video call with them, they gave me a competitive fixe... もっと見る

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5つ星のうち5の評価

We wish we could give Daniel and his team 7 stars! These men were very hard workers, careful with our possessions (no damage whatsoever), polite, professional, very efficient and friendly. The timin... もっと見る

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5つ星のうち5の評価

Can't rate this company highly enough. They beat every quote and the removal team (Ion, Bogdan and Cristi) were so helpful, extremely hard working and professional. They went above and beyond to ensur... もっと見る

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企業情報

  1. 運輸サービス
  2. ・
  3. 家財道具処分サービス
  4. 保管施設
  5. 包装専門店

DBM Express Movers について

当該企業による記述

DBM Express

DBM Express is your premier removal company based in London, specialising in premium house removal services across London, Nationwide, and Europe, including France, Belgium, Spain, Germany, Denmark, Italy, and more. Our professional movers prioritise the careful treatment of your belongings, aiming for a seamless and stress-free moving experience. We offer a comprehensive range of services, including clearance, packing, transportation, unpacking, and insurance coverage, ensuring the safety of your valuables. Whether it's a residential or office move, trust DBM Express for professionalism and expertise. With years of industry experience, we've built a solid reputation for delivering exceptional quality and value. Our dedicated team prioritises your peace of mind through meticulous planning and minimal disruption. Contact us today for more information and a free quote, and discover why DBM Express is your best choice for all your moving needs.

Our Services

Packing

At DBM Express, we recognise that each customer's requirements vary, which is why we provide a flexible packing service alongside our traditional removals service. Whether you prefer assistance in packing all your belongings, having us handle the entire packing process, or simply supplying you with the necessary packing materials for a DIY approach, we've got you covered.

House Move

Understanding the immense stress of moving day, we're committed to minimising your worries as much as possible. Our team takes extensive measures to safeguard your belongings and furniture during transit, using blankets and strapping for added protection. With meticulous care and effort, we strive to prevent any damage, ensuring a smooth and efficient move for you.

Storage

We have storage facilities available for your belongings. We can store them for you safely night and day with 24hr CCTV where your items will be protected constantly.

Our Locations

Our offices are located in Kentish Town and Waltham Abbey, but we operate nationwide, and internationally within Europe, including France, Belgium, Spain, Germany, Denmark, Italy, and more.

We are proud members of The National Guild of Removers and Storers (NGRS) and of The Removals Industry Ombudsman Scheme (RIOS).

連絡先

4.8

優良

TrustScore 5段階評価の5

568件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 100%に回答しています

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(568)

過去12か月のレビュー数: 147件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

DBM were absolutely brilliant

DBM were absolutely brilliant. The booking process was professional and easy. They sent lots of helpful emails in preparation for the move. On the day, the four men showed up on time and worked incredibly hard from start to finish. I think the total time from them arriving at our flat to leaving us at our new house was 5.5 hours including a 1.5 hour drive. 4 hours to entirely pack, disassemble furniture, load the vans, unload the vans and reassemble all the furniture in the new house was beyond belief! Everything was in pristine condition, nothing is even slightly damaged. They worked so fast but took a lot of care when packaging anything fragile. I would highly recommend them, and a fraction of the cost of some of these big national companies.

2025年11月21日
DBM Express Movers ロゴ

DBM Express Movers からの回答

Dear Samantha,
Thank you so much for this amazing 5-star review! We’re truly grateful for your kind words. It’s wonderful to hear that the booking process felt smooth and that our preparation emails were helpful. The team will be thrilled to read your words.
Thank you for recommending us — it means the world. Wishing you all the happiness in your new home!

Best,
DBM Express

5つ星のうち5の評価

Professional, cost effective and stress free

Polite, helpful and responsive office staff. Hard working, polite and considerate removal team. Cost effective and fuss free.

2025年11月26日
DBM Express Movers ロゴ

DBM Express Movers からの回答

Dear Andrew,
Thank you so much for the wonderful 5-star review! We’re delighted to hear that you found our office team polite, helpful, and responsive. We truly appreciate your feedback! If you ever need our help again, we’re here for you.
Regards,
DBM Express Team

5つ星のうち5の評価

Great service

We used DBM twice. They are amazing! They try their best to make the move as easy as possible and have taken great care of all items. I would highly recommend them.

2025年11月25日
DBM Express Movers ロゴ

DBM Express Movers からの回答

Dear Veronica,
Thank you so much for the fantastic 5-star review! We're thrilled that you chose DBM twice and that both experiences were great. Our team is really happy to hear that their care and effort made your moves easier. We truly appreciate your recommendation — and if you ever need us again, we’re always here to help!

Regards,
DBM Express Team

5つ星のうち3の評価

Disappointed with our last move

Disappointed with our last move, as they left us several damaged items, including our piano and an art frame. When we let them know: silence, never heard from them again. Thankfully it was relatively minor but it leaves you to wonder what would have happened if the damage had been worse. We'll likely not go with DBM again in the future. A shame as we had another move in the past with them with no damages at all. On the bright side they were flexible and allowed a special collection elsewhere before our move in, which we really appreciated.

2025年11月18日
自発的なレビュー
DBM Express Movers ロゴ

DBM Express Movers からの回答

Dear Jean,
Thank you for your fair feedback — we truly appreciate that you mentioned both your past positive experience and the flexibility we provided during this move. We’re very sorry about the damages, and it’s surprising to hear you didn’t get a reply, as we are always prompt in resolving any issues. Unfortunately, human errors can happen during a move, but we’re always open to do things right.

Regards,
DBM Express

5つ星のうち5の評価

Highly recommended

On time, friendly, quick and very well priced.

2025年11月21日
DBM Express Movers ロゴ

DBM Express Movers からの回答

Dear Andrew,
Thank you for your kind review and for taking the time to share it. This is appreciated.
If you ever need our assistance, do let us know.

Best wishes,
DBM Express Team

5つ星のうち5の評価

From my first contact with DBM movers

From our first contact with DBM movers, everyone was so helpful and made the whole moving experience very positive.
On 24-11-25, the day we moved, the team of 5 were amazing. The speed, efficiency and hard work of them was second to none.
The house was cleared by 10.30! Unfortunately we then had to wait ages for the money transfer.
Then we were given the wrong house key, resulting in a locksmith opening the door.
Once inside, the team worked with continued efficiency, arranging furniture, making beds and bringing in all the boxes.
I don’t have the names of the 5 men team, but have nothing but praise and gratitude to them. They were all brilliant!
We would 100% recommend DBM.

2025年11月24日
DBM Express Movers ロゴ

DBM Express Movers からの回答

Dear Susan,
Thank you so much for sharing such a detailed review!

We’re delighted to hear that from your first contact through to the end of the move, our team made the experience a positive one. Your praise and recommendation truly mean a lot to us, and we’ll be sure to pass your thanks on to the team. Wishing you every happiness in your new home!
Regards,
DBM Express Team

5つ星のうち5の評価

Fantastic service

Very thorough and professional - would highly recommend

2025年11月22日
DBM Express Movers ロゴ

DBM Express Movers からの回答

Dear James,
Thank you so much for your 5-star review! We really appreciate your kind words and recommendation. 😊
Wishing you happy holidays, a Merry Christmas, and a wonderful New Year!

5つ星のうち1の評価

Quote from uk to spain

Just had a quote for moving from UK to eastern Spain. £6,000-£7,000. Even if had been in euros absolute rip off. Other quotes coming in at around £2,000.

2025年12月5日
自発的なレビュー
DBM Express Movers ロゴ

DBM Express Movers からの回答

Hi Simon,

We’re sorry to hear that our quote didn’t meet your expectations. We’d like to clarify that no moving service was actually provided, and the quote reflects the full range of services included—such as packing, insurance, secure transport, and customs handling.

We understand that pricing can vary between companies, and we always aim to offer transparency and value for all the moves. We hope this helps other customers understand the difference between a quote and the full moving service.

Best regards,
DBM Express Team

5つ星のうち5の評価

Great Customer Service & Experience :

One of the best Customer Service experiences I have had from the team of 4 people supporting me ...I would 100% recommend this company.

2025年12月2日
自発的なレビュー
DBM Express Movers ロゴ

DBM Express Movers からの回答

Dear Darren,
Thank you so much for your wonderful 5-star review!
We’re delighted to hear that you had such a great experience with our team. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your feedback.

If you ever need our help again, we’re always here for you!

Kind regards,
DBM Express Team

5つ星のうち5の評価

It was very clear and fast…

It was very clear and fast communication regarding the quote, available slots for movement right week ahead.
The movers were great and fast, packing was very accurate, even fragile Lego items, crafted by my son were transported without being crashed-unexpected, but so pleased!
So best experience, really could recommend.

2025年11月18日
DBM Express Movers ロゴ

DBM Express Movers からの回答

Dear Victoria,
Thank you so much for your kind words! We’re thrilled to hear that our team could provide clear communication and handle your move with care. It means a lot to us that you had such a positive experience, and we truly appreciate your recommendation!
Kind regards,
DBM Express Team

5つ星のうち5の評価

Great job done !

Helpful staff, very friendly. Made our moving day a smooth process. Very happy with their service. Highly recommended it!

2025年11月11日
DBM Express Movers ロゴ

DBM Express Movers からの回答

Dear Ning Zu,
Thank you so much for your wonderful review! We’re really glad to hear that our team helped make your moving day smooth and stress-free. It means a lot to us that you’re happy with the service, and we truly appreciate the recommendation.

If you ever need our help again, we’ll be here for you!

Best wishes,
DBM Express Team

5つ星のうち5の評価

The best!

Thorough, kind, patient and agile movers. The company is just phenomenal. They’re reasonable and sensible. I couldn’t have done my move without them! Highly recommend.

2025年10月23日
自発的なレビュー
DBM Express Movers ロゴ

DBM Express Movers からの回答

Dear Jessica,
Thank you so much for the wonderful 5-star review!
We’re thrilled to hear that our team’s care, patience, and agility made your move easier. It was a pleasure helping you, and we truly appreciate your recommendation. If you ever need us again, we’ll be here for you!
Regards,
DBM Express Team

5つ星のうち5の評価

Smooth moving experience

Great customer service from my first phone call inquiring about the process to the two men who handled our items. The process was clear, they confirmed my move date and information only a couple hours after I first called. We had them move a small apartment’s worth of items in a short distance.

On the move day the two men arrived early and moved very quickly. They handled our items with care and did a great job. We had a short move, but would highly recommend DBM Express as movers!

2025年11月17日
DBM Express Movers ロゴ

DBM Express Movers からの回答

Hi Kirsten,
Thank you so much for taking the time to share your experience!
We’re thrilled to hear that everything—from your first phone call to the move itself—went smoothly and that our team provided clear communication and careful handling of your items.

Your recommendation truly means a lot to us. If you ever need assistance again, we’ll be more than happy to help.

Kind regards,
DBM Express Team

5つ星のうち5の評価

Good service

On time, moved everything safely and without delay and guys were accommodating.

2025年11月12日
DBM Express Movers ロゴ

DBM Express Movers からの回答

Hi Steve,

Your feedback is greatly appreciated here at DBM — it motivates us to continue the good work. I’ll also pass your comments on to the team.

All the best,
DBM Express

5つ星のうち5の評価

The guys were really friendly and…

The guys were really friendly and helpful. They moved everything quickly and smoothly.

2025年11月10日
DBM Express Movers ロゴ

DBM Express Movers からの回答

Hi Danielle,
Thank you for taking the time to leave us a review, we really appreciate your kind words.
If you ever need our services, please let us know.

Kind regards,
DBM Express Team

5つ星のうち3の評価

value for money - goed enough

overall there wasn't a serious complication or damage. But towards the afternoon as the team got more tired - they tended to not follow directions and placed things in random places. They intended to request money for refreshing the carpet cover - as they were muddying the new carpets.

2025年11月5日
DBM Express Movers ロゴ

DBM Express Movers からの回答

Dear Ahu,
Thank you for taking the time to share your feedback. We’re glad to hear that the move was completed without major issues or damage and that you found the value for money satisfactory.

Your move was indeed a large one, and although we allocated a large team, we are all human beings — not everyone has the same physical stamina, and some periods involve more demanding jobs. Even so, we always aim to maintain a high standard throughout the entire day. We’re sorry if, toward the afternoon, it appeared as though the team wasn’t following directions as closely; we will address this to ensure better consistency.

Regarding the carpet protection, our intention is always to keep new carpets clean. Any additional protective materials should be discussed clearly with clients, and we will review this internally to avoid any misunderstandings going forward.

Thank you again for your feedback — it helps us continue improving our service.

Regards,
DBM Express

5つ星のうち5の評価

Move was quick and painless

Move was quick and painless. My bed & desk were disassembled & reassembled the other end - making my life so much easier.

2025年11月5日
DBM Express Movers ロゴ

DBM Express Movers からの回答

Dear Beth,
Thank you for your kind review, it means a lot to us.
If you ever move again, do not hesitate to contact us.
Regards,
DBM Express Team

5つ星のうち5の評価

This is the best moving company I’ve…

This is the best moving company I’ve ever hired. Highly recommended! All movers are quick and professional.

2025年11月5日
DBM Express Movers ロゴ

DBM Express Movers からの回答

Dear Sophia,
Thank you so much for the 5-star review! We’re thrilled to hear that you had such a positive experience with our team. Your recommendation means a lot to us. If you ever need our help again, we’re always here!

All the best,
DBM Express

5つ星のうち5の評価

Top quality move

Top quality move. Very friendly, efficient and helpful guys on the day and service from first contact. Much appreciated.

2025年11月6日
DBM Express Movers ロゴ

DBM Express Movers からの回答

Hi William,

Your words mean the world to us, thank you for taking the time to write it down. If you ever need our help again, do not hesitate to contact us.
Kind regards,
DBM Express Team

5つ星のうち5の評価

Highly recommend

Great communication, fair price and phenomenally hard working. Did everything brilliantly and would highly recommend

2025年11月3日
DBM Express Movers ロゴ

DBM Express Movers からの回答

Dear Mike,
Thank you so much for the 5-star review, Mike! We truly appreciate it. We know a mover’s life isn’t easy—handling someone else’s precious belongings with care while doing such a physically demanding job is no small task. Your recognition means a lot to our team. Thanks again for trusting us!

All the best,
DBM Express Team

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