Absolute scam. Service does not work. They send a message and then need someone to open it and click a link (which no one would, of course). Even if people did, it probably would not work. This, despi... ãã£ãšèŠã
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Na próbÄ spróbowaÅem zlokalizowaÄ swój telefon majÄ c go obok siebie. BÅÄ d lokalizacji wynosiÅ ponad 300 km. Ponadto Detectico pobraÅo w tym samym czasie 2 x opÅatÄ za subskrypcjÄ. PoniewaÅŒ uznaÅem ÅŒ... ãã£ãšèŠã
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Right so the trial is cheap yeah but do pay attention to when it ends cos the full subscription is around £30 a month which adds up quick if youre not using it regular. I only needed it for one thing... ãã£ãšèŠã
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Paid .71p for a 1 day trial at 9.30 pm wed 21st May, Following morning,nothing but more prompts, not happy so junsubscribed @ 7.30 am 22nd May No information ever received Notified by the bank of s... ãã£ãšèŠã
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Detectico is a phone tracker that locates any phone via number or linkâwith consent. Also offers reverse lookup, personal info breach detection, all globally supported.
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- support@detectico.com
- www.detectico.com
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顧客ã«ã¬ãã¥ãŒãäŸé ŒããŠããŸã
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Absolute disgrace how this company canâŠ
Absolute disgrace how this company can still be operating,Iâm still waiting for my refund of $74 that was unauthorised & taken from my account,they will set up pages where you think your paying $1.19 or so only to find out they take $74 without your consent,absolute scam!
2024幎11æ4æ¥
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Detectico ããã®åç
Dear Troy,
We apologize for the inconvenience this has caused you. We understand your concern regarding the unauthorized charge. To assist you further and process your refund, could you please provide the email address associated with your account? This will help us locate your transaction and resolve the issue as quickly as possible. Thank you for your cooperation.
Estoy muy molesta después de ser estafada
Estoy muy molesta después de ser estafada por ustedes, de verdad son unos estafadores necesito que me devuelvan mi dinero, ya que al utilizar la página sale error, ósea me cobran y mas encima la página no funciona?⊠deberÃas darle vergÃŒenza
2024幎12æ2æ¥
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Detectico ããã®åç
Estimada Catalina:
Lamentamos saber de tu experiencia y comprendemos tu frustración. Para poder ayudarte y solucionar el problema, ¿podrÃas proporcionarnos la dirección de correo electrónico que utilizaste durante el registro? Esto nos ayudará a localizar tu cuenta e investigar el error para garantizar una solución. Gracias por tu paciencia.
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Dear Catalina,
Weâre sorry to hear about your experience and understand your frustration. To assist you further and address the issue, could you please provide the email address used during your registration? This will help us locate your account and investigate the error to ensure a resolution. Thank you for your patience.
Waiting for refund
I lost a phone and accessed Detectico to solve the problem and opted for the 1 day trial, but then some offers appeared on which I pressed continue and unfortunately $17.48 was taken from my account and I am currently waiting for a refund.
2024幎11æ30æ¥
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Detectico ããã®åç
Dear Cristian, our Customer Care Manager has already contacted you with a solution to your problem. Please check your email. Thank you for your understanding and cooperation.
SON UNOS ESTAFADORES
SON UNOS ESTAFADORES
Me inscribà solo para realizar una prueba de un dÃa, me hicieron el cobro y al cabo de unos minutos me hicieron otro cobro a mi tarjeta sin mi autorización.
Es una estafa!!!, tuve que llamar a mi banco para bloquear mi tarjeta y asegurarme que no me hagan otros cobros.
Tampoco puedes dar de baja la suscripción, que solo era por un dÃa.
Haré la denuncia en carabineros y en el Sernac
Una vergÃŒenza
2024幎11æ26æ¥
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Detectico ããã®åç
Estimada Francisca:
Lamentamos saber de tu experiencia. Ten en cuenta que no procesamos cargos no autorizados. Parece que puede haber habido un malentendido con respecto a los términos de prueba y suscripción. Para ayudarte más, comparte con nosotros tu correo electrónico o los últimos cuatro dÃgitos de tu tarjeta para que podamos localizar tu cuenta y resolver el problema. Tu satisfacción es importante para nosotros.
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Dear Francisca,
Weâre sorry to hear about your experience. Please note that we do not process unauthorized charges. It appears there may have been a misunderstanding regarding the trial and subscription terms. To assist you further, please share with us your email or the last four digits of your card so we can locate your account and resolve the issue. Your satisfaction is important to us.
Me ayudo mucho Natalie Quinn
Me ayudo mucho la srta Natalie Quinn excelente servicio , me dio solución a mi caso
2024幎11æ18æ¥
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A scammy business conduct
I was charged $49.80 when the amount that I confirmed to pay was only $0.79.
My friend lost her phone, so I tried to look for it on this website. Initially, it asked for $0.79 for something that was seemingly a 1-time purchase, so I decided to try it. Then it moved to another screen that showed some add-ons that would cost around $50, so I tried to back out of it that there weren't an option. I ended up not even using any service from it.
Fast forward to some time after the incident, I was charged for $49.8. After some digging I found out that the initial payment was for a 1-day trial, which was not made clear at the time of payment. I contacted the customer support trying to get a refund but was declined and could only either froze the subscription or get 1 more month for free, which is not even what I want.
Recommend anyone reading this to avoid this product at all cost. You can see how bad it is from all the 1 star reviews. Ruined my entire day.
2024幎11æ14æ¥
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Detectico ããã®åç
Dear Customer,
Thank you for sharing your experience. We understand your concerns and regret the confusion caused by the subscription process. After reviewing your case, we can confirm that one of our agents has already processed a full refund to your account.
We aim to be as transparent as possible about our trial and subscription terms, and we sincerely apologize for any inconvenience this situation has caused. If you have any further questions or concerns, please donât hesitate to contact our support team.
en ayant sans faire exprÚs souscrit unâŠ
en ayant sans faire exprÚs souscrit un abonnement je leur est envoyé un mail à ma grande surprise réponse rapide et surtout efficace je tiens à remercier Thomas Slavsky pour ça gentillesse et ça compréhension
2024幎11æ13æ¥
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como se atreven a vaciarme mi cuentaâŠ
como se atreven a vaciarme mi cuenta son muy descarados van descontando de poco en poco no caigan en esta estafa y ayuden a denunciar en googlea detectico o mierdatectico son unos ladrones
2024幎11æ9æ¥
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Detectico ããã®åç
Estimado Jaime, nuestro Gerente de Atención al Cliente ya se ha puesto en contacto con usted para brindarle una solución a su problema. Por favor, revise su correo electrónico. Gracias por su comprensión y cooperación.
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Dear Jaime, our Customer Care Manager has already contacted you with a solution to your problem. Please check your email. Thank you for your understanding and cooperation.
This app doesn't not work
This app doesn't not work
Detective ask for your credit card and be careful. Easy way to make money with people desperate to find his phone and given credit card information to them.
Look all the reviews they give then **
2024幎9æ28æ¥
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Detectico ããã®åç
Dear Jean,
Thank you for your review. Weâre sorry to hear about your experience. Our service aims to help users with location-related needs, but we understand that it's crucial to feel secure about using it. Weâre committed to maintaining transparency about our services and payments, and if you need assistance or have concerns regarding your charges, please contact our support team with the email associated with your account. Weâre here to address any issues promptly.
Estafa
Te hacen pagar 1,4 eur y mi banco incluso me pide la autorización de compra y cuando le das a continuar Zas te cobran 39,55 sin que autorices la compra ni le des a realizar el pago. Y por supuesto no sirvió para nada. Además en la pagina no indica precios de suscripción ni cuotas...Una grandisima estafa
2024幎11æ7æ¥
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Detectico ããã®åç
Estimada Mari:
Gracias por compartir tu experiencia. Queremos aclarar que no somos una estafa y que nuestros servicios están pensados ââpara ser totalmente transparentes. El cargo inicial por la prueba siempre se presenta de forma clara y las tarifas de suscripción posteriores se especifican en los términos al momento de registrarse.
Si has experimentado un cargo inesperado, comunÃcate con nuestro equipo de soporte con el correo electrónico asociado a tu cuenta para que podamos analizarlo. Estamos aquà para ayudar y asegurarnos de que todos los usuarios comprendan completamente nuestro servicio y los cargos.
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Dear Mari,
Thank you for sharing your experience. We want to clarify that we are not a scam, and our services are fully intended to be transparent. The initial charge for the trial is always clearly presented, and any ongoing subscription fees are specified in the terms when signing up.
If you've experienced an unexpected charge, please reach out to our support team with the email associated with your account so we can look into it. We are here to help and ensure all users fully understand our service and charges.
I lost my phone accidentally but money by this app
I lost my phone and I search for app, and I found detectico and this app show their charge of 1.19$ and then I pay ⊠In next step this app show 55$to 66$ to find my phone . So that I didnât pay but this app automatically subscribed me deduct 66.45$ from my account ⊠And there is not refund policyâŠ. So beware of this app.
Donât give your card details to this application.
I think, this is fraud organisation ⊠who despoils people
2024幎11æ5æ¥
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Detectico ããã®åç
Dear Chirag,
Thank you for reaching out. We understand your concerns and would like to investigate this matter further. Could you please provide us with the email address associated with your account? This will help us locate your account and review the charges accurately. Rest assured, we aim to assist you in resolving this as soon as possible.
U pakt geld
U pakt geld. U zorgt dat men niet kan uitschrijven, waardoor kunt blijven pakken. U reageert niet op mails, noch stuurt u 1 mail terug, noch bent u bereikbaar, noch neemt u geen telefoon op. Lijkt me echt niet legaal, gezien er steeds veranderd wordt van firmanaam ook
2024幎10æ26æ¥
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Detectico ããã®åç
Beste Caroline,
We begrijpen uw frustratie en bieden onze excuses aan voor het ongemak dat u hebt ondervonden. Ons doel is om ervoor te zorgen dat elke gebruiker duidelijke toegang heeft om hun abonnementen te beheren en te annuleren. Als u problemen ondervindt met dit proces, stuur ons dan het e-mailadres dat aan uw account is gekoppeld of neem rechtstreeks contact met ons op met uw transactiegegevens, zodat we u snel kunnen helpen. We zijn er om u te helpen en zullen eraan werken om dit snel op te lossen. Bedankt dat u dit onder onze aandacht hebt gebracht.
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Dear Caroline,
We understand your frustration and apologize for any inconvenience you've encountered. Our goal is to ensure that every user has clear access to manage and cancel their subscriptions. If youâre having difficulty with this process, please send us the email address associated with your account or reach out directly with your transaction details so we can assist you swiftly. We are here to help and will work to address this promptly. Thank you for bringing this to our attention.
I wish I would have read the reviewsâŠ
I wish I would have read the reviews before jumping into this Detectico thing emotionally - rather than logically. I was sceptical from the start that the App/Program would work. Getting little signs and changes in my partner and wife of 25 yrs and trying to find out - looks like I made the wrong choice, choosing this site.
WHY...? Try and make this short - "Spoke to Dan in there support team. Explain that I couldn't get my partners phone as she left the home. "No worries he says pay more {$395.88..!!!!!! AUD) get this premium crap and it works anywhere in the world without having to get the targets phone - no problem.
Even though I chose the area code for Australia - EVERY search finds people in the USA, and furthermore 90% of their findings say "SORRY SOMETHING WENT WRONG...." or "unavailable).
Basically DON'T EVEN WASTE YOUR MONEY...!!
Some things in life you can't change - people come and people go - yes easier said than done BUT THAT'S THE HARD FACT
Received a response after providing more details to Customer Support.. Basically gave me the run around telling me the product works when it doesn't - NOT the way I was enquiring BEFORE I made the purchase.
Misleading, DO NOT BOTHER WITH THIS COMPANY
2024幎11æ4æ¥
èªçºçãªã¬ãã¥ãŒ
Detectico ããã®åç
Dear Customer,
Thank you for sharing your experience with us.
We understand how important accuracy and reliability are in such a situation, and we're here to help resolve any issues you encountered. To better assist you, could you please provide us with the email address associated with your account? This will allow us to thoroughly review your case and take appropriate actions to address your concerns.
Thank you for reaching out, and we look forward to resolving this matter for you.
Son unos delincuentes
Son unos delincuentes
No se me ocurre otra calificación
Responden a las preguntas con un cinismo propio de unos sinvergÃŒenzas
2024幎11æ2æ¥
èªçºçãªã¬ãã¥ãŒ
Detectico ããã®åç
Estimado Rommel:
Lamentamos saber de su experiencia. Para ayudarnos a investigar más a fondo, ¿podrÃa proporcionarnos la dirección de correo electrónico asociada a su cuenta? Esto nos permitirá revisar su situación y brindarle asistencia. Gracias por su paciencia mientras trabajamos para ayudarlo.
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Dear Rommel,
We're sorry to hear about your experience. To help us look into this further, could you please provide the email address associated with your account? This will allow us to review your situation and provide support. Thank you for your patience as we work to assist you.
Attention à l'abonnement automatique qui ne prévient pas
Attention, même problÚme que d'autres. Payement de 1⬠puis on m'a abonné contre mon autorisation pour une somme de 57⬠qui a été refusé par ma banque heureusement.
(Ãdit : le SAV a été réactif et présent donc je remonte ma note)
2024幎11æ2æ¥
èªçºçãªã¬ãã¥ãŒ
Detectico ããã®åç
Cher client,
Merci pour votre retour ! Nous sommes heureux que notre équipe du service client ait pu vous aider à résoudre ce problÚme. Si vous avez besoin d'autre chose, n'hésitez pas à nous contacter.
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Dear Customer,
Thank you for your feedback! We're glad our customer service team was able to assist you with this issue. If thereâs anything else you need, please donât hesitate to reach out.
Such a scam!
My husband lost his phone and signed up to the service for the free trial - didn't use it as found his phone in the interim. Tried to cancel subscription the same day but the password sent did not work so couldn't log in. When he contacted customer support they just sent in the unsubscribe details BASED ON LOGGING IN! Which he couldn't do in the first place! So frustrating and now the free trial period is over and we have been charged and STILL can't cancel! This is such a scam - not happy.
2024幎10æ25æ¥
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Detectico ããã®åç
Dear Caroline,
Thank you for reaching out. We understand how frustrating it is when login issues prevent timely cancellations. Please provide the email address linked to the account so we can locate it and help resolve this for you. If needed, we can also assist you with cancellation directly from our side to ensure no further charges. We apologize for the inconvenience and are here to support you through this.
Una real estafa
Me pasó lo que a muchas personas aquÃ, el pago por el periodo de prueba era de 887clp y automaticamente se hizo otro cobro por 8.890 cpl que yo no autoricé, en el detalle de mi pago aparecen solo los 887clp y del otro pago nada, me siento estafada, he enviado innumerables correos al servicio al cliente de esta basura y no recibo ninguna respuesta, es pesimo, lo contraté por que decÃa que habia encontrado mi telefono con calle y dirección exacta y eso nunca fue asÃ. Al menos agradezco que fueron 8.980 y no los 40.000 de los que hablan otras personas
2024幎10æ28æ¥
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Detectico ããã®åç
Estimada Valentina:
Gracias por compartir tu experiencia. Estamos aquà para ayudarte a resolver esta situación. Para investigar los cargos y asegurarnos de que todo se cancele correctamente, ¿podrÃas proporcionarnos la dirección de correo electrónico asociada a tu cuenta?
Nuestro objetivo es abordar tus inquietudes con prontitud y agradecemos tu paciencia mientras solucionamos este problema.
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Dear Valentina,
Thank you for sharing your experience. Weâre here to help resolve this situation for you. To investigate the charges and make sure everything is properly canceled, could you please provide the email address associated with your account?
Our goal is to address your concerns promptly, and we appreciate your patience as we work through this.
Cancele una suscripción por tres dÃas yâŠ
Cancele una suscripción por tres dÃas y me cobraron fuera de ese valor otros 40000 mil pesos, habiendo cancelado a tiempo, no les recomiendo esta página ni la app, no sirven sino para tres cosas para nada,nada,nada le roban su dinero
2024幎10æ17æ¥
èªçºçãªã¬ãã¥ãŒ
Detectico ããã®åç
Estimado Xavi, nuestro Gerente de Atención al Cliente ya se ha puesto en contacto contigo con una solución a tu problema. Por favor, revisa tu correo electrónico. Gracias por tu comprensión y colaboración.
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Dear Xavi, our Customer Care Manager has already contacted you with a solution to your problem. Please check your email. Thank you for your understanding and cooperation.
nothing is bad about it in perticularâŠ
nothing is bad about it in perticular actually it just that when i saw it online i thought it was something they could do without alerting them or anything my girlfriend has been cheating on me for the past few days i wanted to know if it is possible to track people with just the phone number and i searched on google and it popped up along side the eyez or whatever it is reallly called so i paid into that one then it linked me to you for number tracking and stuff and my girlfriend is really smart she knows how to cover her tracks and knows she dont got to click unknown links so i gave up on it because it couldnt do what i wanted and i canceled my subcription so far the site is good but needs alot of upgrade i mean i could do all this myself with just SS7 but that will require me going back to get the tools neccesary for that so it pretty much messed up i had to cancel this subcription and ask for refund same with the ezye site but they havent replied me yet so am kinda pissed off really
2024幎10æ20æ¥
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Detectico ããã®åç
Dear Loki,
Thank you for sharing your experience. We understand that you were looking for a tracking solution, and while our service does require the recipient to click on a link for the location to be revealed, this is for security and privacy reasons. We appreciate your feedback on improvements, as weâre always working to refine our services.
Please reach out with your email so we can confirm your cancellation and check on the refund status to ensure everything is resolved.
Not quite a scam but MISLEADING and lots of RED flags!
It's not a scam, exactly, but it is VERY, VERY, MISLEADING and there are lots of RED flags!
In the Terms of Use it says:
âAn SMS is then sent to the Recipient⊠The Recipient is then free to accept or refuse this request..."
In the FAQ it says:
ââŠperson on the receiving end of the text taps the link in your message, itâll reveal their locationâŠâ
So, it will only work if someone has the phone and accepts the request. Hmmm, I canât see how that works for a lost phone. RED flag 1!
The photo of the mobile phone on the web site clearly shows the SMS message with a request to click a link. Geez, does anyone trust an unsolicited link sent to them in an SMS these days? People will see this as a phishing scam and delete the message. So, itâs a VERY UNRELIABLE and UNSOPHISTICATED method to track a phone. RED flag 2!
I then read the reviews. They fall into two clear ratings: 1 star and 5 stars, with nothing in between. The '5 star' ratings are repetitive and recycle the same, very simple, one liner sentiments. I think in an attempt to offset the huge number of '1 star' reviews. Red FLAG 3!
The reviews of using the service for lost phones are misleading, based on the ToU and FAQs on the vendor site. Red FLAG 4!
The reviews on the vendor web site are all 5 star. This does not reflect the more âreal worldâ reviews on independent sites. RED flag 5!
My advice - Read the FAQs, the Terms of Use and the honest public reviews before making a decision. Too many RED flags for me, I decided to stay clear.
2024幎10æ16æ¥
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Detectico ããã®åç
Dear Jason,
We appreciate the feedback and understand that our service may not be the right fit for every situation.
We hope that clarifying the nature of the service helps provide a better understanding, and we're always here to answer any further questions you may have.
Thanks again for taking the time to share your perspective!
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