Really happy with my experience at DFS Aberdeen . The staff that helped us were really friendly and helpful and made the whole process easy. They gave me plenty of time to look around and helped me fi... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Ashleigh was absolutely lovely. Nothing was too much trouble. Definitely a people person. Answered any questions we had, knowledgable about the stores products. She arranged everything with ease and e... もっと見る
企業が回答しました
Simona was a very pleasant knowledgeable patient saleswoman, we took up a lot of her time trying to find the exact furniture for us , she could not have been more helpful We came away feeling we hav... もっと見る
企業が回答しました
Staff were very welcoming. Very helpful sales assistant who was very thorough and covered everything we needed to know about our purchase of a new sofa. Could not fault the service we received.
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Bedford Road, AB24 3LH, Aberdeen, 英国
- 0333 999 9809
4.9
優良
4984件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
We had a great experience
We had a great experience, we arrived at your Aberdeen show room yesterday and saw a sofa set we really liked, Helen helped us look at all the different options, from the moment we arrived to ordering the sofa it was flawless.
2026年8月2日
DFS Furniture - Aberdeen からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Very helpful
Chris was very helpful and knowledgeable and helped us to pick the correct sofa for us.
2026年8月2日
DFS Furniture - Aberdeen からの回答
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Aberdeen からの回答
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Great service today whilst browsing the…
Great service today whilst browsing the store. Simon was very attentive and not pushy in the slightest. And helped us with all our questions.
2026年8月1日
DFS Furniture - Aberdeen からの回答
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Simon.
Kind Regards,
Jordan
DFS Customer Support
Staff member who i dealt with was good…
Staff member who i dealt with was good . Not pushy or trying to force sell to .Explained well and was and was patient with us very good experience 10/10
2026年7月31日
DFS Furniture - Aberdeen からの回答
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Really disappointed with dfs
Really disappointed with dfs, we ordered a 7 day express delivery sofa on 11 july 2026 and up to now we still haven't received the sofa, customer service is rude and now telling us next delivery date is 9 August!
Better to go for the ones that will take weeks to deliver
2026年7月11日
DFS Furniture - Aberdeen からの回答
Good Morning Ejay,
Thank you for taking the opportunity to write us a review, we welcome any feedback.
We are very sorry to hear that you are experiencing a delay with your furniture and the service you have received from DFS. We understand that delays can be incredibly frustrating and we apologise for any inconvenience this may have caused.
I have taken a look into your order and can see the furniture is estimated to be due into your local warehouse by Monday 3rd August, once this has arrived we will be able to look into an earlier delivery slot for you. Please be rest assured we will aim to deliver your furniture as soon as possible.
Again please accept our sincerest apologies for any delays that have occurred.
Kind Regards,
Lorraine E
DFS Central Customer Support
visited DFS today and was made to feel…
visited DFS today and was made to feel very welcome from the moment I arrived. The customer service was excellent, and the team helped us find exactly what we were looking for. A great experience from start to finish—I would highly recommend them!
2026年7月30日
DFS Furniture - Aberdeen からの回答
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
I had a great experience at DFS
I had a great experience at DFS. Neil was so helpful throughout. He was so attentive and listened to us. We managed to pick the right sofa, right colour and the right material for us. I would highly recommend the team at DFS aberdeen.
2026年7月22日
DFS Furniture - Aberdeen からの回答
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Very professional and helpful
2026年7月28日
DFS Furniture - Aberdeen からの回答
Hello,
Thank you for your kind feedback.
Kind regards,
Holly M
DFS Customer Support
DFS Furniture - Aberdeen からの回答
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
The lady that attended to us was so…
The lady that attended to us was so good, with communication skills and friendly
2026年7月27日
DFS Furniture - Aberdeen からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Aberdeen からの回答
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very helpful and friendly service.
2026年7月26日
DFS Furniture - Aberdeen からの回答
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Comfortable calm excellent service
2026年7月26日
DFS Furniture - Aberdeen からの回答
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Service was spot on
2026年7月26日
DFS Furniture - Aberdeen からの回答
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Ashleigh from your Aberdeen store…
Ashleigh from your Aberdeen store provided an excellent service, very informative on the products, extremely patient (even after 3 visits with carpet samples, tape measuring everything asked for). Ashleigh provided the best customer service and patience I have experienced in a very long time. Ashleigh is a credit to your store and expert in customer service. Extremely happy customer.
2026年7月25日
DFS Furniture - Aberdeen からの回答
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Ashleigh met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Aberdeen からの回答
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very friendly staff who made the whole…
Very friendly staff who made the whole process go extremely smoothly. Explained everything and went over the summary in detail. Very happy
2026年7月24日
DFS Furniture - Aberdeen からの回答
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Aberdeen からの回答
Hello Christine,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Straightforward ordering
Straightforward ordering, nothing too complicated. My first time ordering online for a sofa so was glad it was simple.
2026年7月22日
DFS Furniture - Aberdeen からの回答
Hello,
Thank you for sharing your lovely review with us.
Kind regards,
Holly M
DFS Customer Support
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。