Sales assistant Jessie was lovely . Answered all our questions made buying the sofa a pleasant experience. Sometimes I find some sales assistants to be to over powering but Jessie was realy lovel... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The staff member was very friendly, professional, and helpful. They helped me build and customise my sofa, gave me useful advice, and made the whole process easy and stress-free. I really appreciated... もっと見る
企業が回答しました
We felt we could look around and ask for details of chairs we liked and staff were friendly and informative and were not pushy. We saw Leighton at the Aintree store and he kindly answered our question... もっと見る
企業が回答しました
The young lady who looked after us in dfs was called Sarah and she wasn't pushes sarah was very professional in her job and it was a real pleasure to have Sarah serve us ty
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Aintree Way, Racecourse Retail Park Unit 11, L9 5AN, Liverpool, 英国
- 0333 999 9846
4.9
優良
4222件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Callum was very helpful and made us…
Callum was very helpful and made us feel confident with all the options we had
2026年7月24日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Leather 2 seater and chairs Richard was very informative and…
Richard was very informative and professional.
2026年7月24日
DFS Furniture - Aintree からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
So helpful and went through everything…
So helpful and went through everything thoroughly.
2026年7月23日
DFS Furniture - Aintree からの回答
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - Aintree からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
DFS Furniture - Aintree からの回答
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
DFS Furniture - Aintree からの回答
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - Aintree からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Matt was very helpful and…
Matt was very helpful and knowledgeable, there was no pressure to buy. He left us to make up our own mind.
2026年7月21日
DFS Furniture - Aintree からの回答
Hello,
Thanks for your lovely feedback, we’re glad to hear Matt met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Aintree からの回答
Hello Thomas,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Customer service was excellent
Customer service was excellent. We were not pushed to buy a sofa, just asked if we needed help. Staff were friendly and talked through all payment options and after care prices.
2026年7月21日
DFS Furniture - Aintree からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Sales assistant Jessie was lovely
Sales assistant Jessie was lovely . Answered all our questions made buying the sofa a pleasant experience. Sometimes I find some sales assistants to be to over powering but Jessie was realy lovely and made the sale as smooth as possible.
2026年7月20日
DFS Furniture - Aintree からの回答
Hello Yvonne,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Excellent customer service from Jess.
2026年7月20日
DFS Furniture - Aintree からの回答
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Excellent service went in with my 90…
Excellent service went in with my 90 year old aunt, could not have been more helpful both staff who served us and the manager excellent. 👍
2026年7月19日
DFS Furniture - Aintree からの回答
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review.
Kind regards
Holly M
DFS Customer Support
DFS Furniture - Aintree からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Our new sofa …
We were greeted by a lovely girl called celine
She left us to browse around the shop and told us to give her a shout if we needed any assistance
She was so helpfull and went through everything with us
2026年7月16日
DFS Furniture - Aintree からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Salesman name was Jack I think sorted…
Salesman name was Jack I think sorted everything smoothly and quick thank you
2026年7月18日
DFS Furniture - Aintree からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great service in the store today really…
Great service in the store today really looked after by Sarah
2026年7月18日
DFS Furniture - Aintree からの回答
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Matt was a salesperson
Matt was a salesperson. He was excellent. Very knowledgeable and friendly.
2026年7月18日
DFS Furniture - Aintree からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
New Couch Purchase
Came in with my Fiancé and new born. Matt gave us plenty of space, let us ask the questions we needed to and gave us all info we needed to make the right decision for us. Cracking service
2026年7月18日
DFS Furniture - Aintree からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Very helpful Staff .
Very helpful Staff .. Leighton served me .. He explained the process of the transaction and also about the care and upkeep of the furniture .. He was polite, friendly and patient when I asked him to explain again the prices.
2026年7月17日
DFS Furniture - Aintree からの回答
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
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