We were very happy with the service when we arrived. We were introduced by a lady Advisor named E50 - Celine. We were given of time to browse around store and were asked did we need help. We were ex... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Celine, the advisor, was very pleasant, helpful, and welcoming. She tailored to all the requirements I was looking for, and provided excellent customer service. She explained in detail the benefit... もっと見る
企業が回答しました
We visited the DFS store at Aintree Retail Park on Saturday 8 August where we were assisted by Celine, who was very professional, knowledgeable and friendly. Celine answered all our questions and gave... もっと見る
企業が回答しました
Friendly, helpful staff. While buying process is very straight forward and simple. Great finance offers too. Returning customer who would return again!
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Aintree Way, Racecourse Retail Park Unit 11, L9 5AN, Liverpool, 英国
- 0333 999 9846
4.9
優良
4270件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent service went in with my 90…
Excellent service went in with my 90 year old aunt, could not have been more helpful both staff who served us and the manager excellent. 👍
2026年7月19日
DFS Furniture - Aintree からの回答
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review.
Kind regards
Holly M
DFS Customer Support
DFS Furniture - Aintree からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Our new sofa …
We were greeted by a lovely girl called celine
She left us to browse around the shop and told us to give her a shout if we needed any assistance
She was so helpfull and went through everything with us
2026年7月16日
DFS Furniture - Aintree からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Salesman name was Jack I think sorted…
Salesman name was Jack I think sorted everything smoothly and quick thank you
2026年7月18日
DFS Furniture - Aintree からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great service in the store today really…
Great service in the store today really looked after by Sarah
2026年7月18日
DFS Furniture - Aintree からの回答
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Matt was a salesperson
Matt was a salesperson. He was excellent. Very knowledgeable and friendly.
2026年7月18日
DFS Furniture - Aintree からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
New Couch Purchase
Came in with my Fiancé and new born. Matt gave us plenty of space, let us ask the questions we needed to and gave us all info we needed to make the right decision for us. Cracking service
2026年7月18日
DFS Furniture - Aintree からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Very helpful Staff .
Very helpful Staff .. Leighton served me .. He explained the process of the transaction and also about the care and upkeep of the furniture .. He was polite, friendly and patient when I asked him to explain again the prices.
2026年7月17日
DFS Furniture - Aintree からの回答
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
The young lady who looked after us in…
The young lady who looked after us in dfs was called Sarah and she wasn't pushes sarah was very professional in her job and it was a real pleasure to have Sarah serve us ty
2026年7月16日
DFS Furniture - Aintree からの回答
Hello Robert,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
The staff gave me space to choose my…
The staff gave me space to choose my new sofa but let us know if we had any questions not hesitate to ask them
2026年7月16日
DFS Furniture - Aintree からの回答
Hello Susan,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Aintree からの回答
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Lovely guy called Leighton wasn’t pushy…
Lovely guy called Leighton wasn’t pushy but full of knowledge thanks again
2026年7月14日
DFS Furniture - Aintree からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great customer service
We went to the store at Aintree and was served by Jess who was fantastic! Didn’t rush us and even looked after my grandson whilst we made some key decisions! Asset to the company Jess!
2026年7月13日
DFS Furniture - Aintree からの回答
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Excellent service
The young man did not pester me just stayed on hand if I had any questions
2026年7月13日
DFS Furniture - Aintree からの回答
Hello,
Thank you for your lovely feedback.
Kind regards
Holly M
DFS Customer Support
The staff member was very friendly
The staff member was very friendly, professional, and helpful. They helped me build and customise my sofa, gave me useful advice, and made the whole process easy and stress-free. I really appreciated their patience and attention to detail. Based on my experience, I highly recommend DFS to anyone looking to buy a sofa. Great service from start to finish!
2026年7月13日
DFS Furniture - Aintree からの回答
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Matt was very helpful and efficient!
2026年7月13日
DFS Furniture - Aintree からの回答
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Great service from Matt
Great service from Matt , we where given time to look over the sofas of our choice and ask questions, shown colour options , different foot typer, nothing was to much and all explained well, no pushy sales technique but very polite well informed in formation from Matt.
2026年7月6日
DFS Furniture - Aintree からの回答
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
I had an excellent experience at DFS
I had an excellent experience at DFS. Sara was incredibly friendly, professional, and helpful throughout the whole process. She answered all my questions with patience and made buying my sofa a really pleasant experience. Thank you for the outstanding customer service!
2026年7月2日
DFS Furniture - Aintree からの回答
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
DFS Furniture - Aintree からの回答
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Sarah was extremely friendly and…
Sarah was extremely friendly and knowledgeable about all the sofas in store highly recommended
2026年7月9日
DFS Furniture - Aintree からの回答
Hello Victoria,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
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