Great team at the Ashford store. Priya was very helpful and guided me through the options available. All details were then checked by her colleague, Freddie, which was efficient and reassuring.
企業が回答しました
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レビュアーのコメントを見てみましょう
We had a very successful visit, We were able to look around the store at our leisure without being harassed. Once we were ready Mike was straight there to place our order. He was incredibly friendly a... もっと見る
企業が回答しました
Very nice friendly and helpful staff. Despite a short wait whilst staff were engaged with other customers we were offered tea/coffee during the wait. The salesman was so nice and very efficient. A r... もっと見る
企業が回答しました
We met Brad at your Ashford store today. He was very friendly, he offered us coffee (which we didn’t accept) and he was very attentive and helpful today. He understood that we needed time to have a lo... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
1 Barrey Road, Unit 1a Ashford Retail Park, Sevington, TN24 0SG, Ashford, 英国
- 0123 350 3089
4.9
優良
4545件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
We were served by Fred
We were served by Fred, he was very knowledgeable as well as being friendly and courteous, we would definitely come back to DFS, Thank you Fred
2026年8月19日
DFS Furniture - Ashford からの回答
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Fred.
Kind Regards,
Jordan
DFS Customer Support
Friendly, helpful and efficient staff
Very nice friendly and helpful staff. Despite a short wait whilst staff were engaged with other customers we were offered tea/coffee during the wait.
The salesman was so nice and very efficient. A relaxed and pleasant experience
2026年8月20日
DFS Furniture - Ashford からの回答
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
To be honest it was a pleasure to be…
To be honest it was a pleasure to be served by Freddy at Ashford DFS
Excellent service.
2026年8月20日
DFS Furniture - Ashford からの回答
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Buying new sofa
It was an all round pleasurable experience, from the staff through to brilliant customer service.
2026年8月19日
DFS Furniture - Ashford からの回答
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very Good Experience
2026年8月19日
DFS Furniture - Ashford からの回答
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Freddy listened to our requirements and…
Freddy listened to our requirements and made informed helpful recommendations.
Friendly, polite and not overly pushy although clearly hungry for the sale.
2026年8月19日
DFS Furniture - Ashford からの回答
Hello,
Thanks for your lovely feedback, we’re glad to hear Freddy met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
A lovely lady called Priya served us…
A lovely lady called Priya served us today. She had such a lovely manner and explained everything clearly to us.
2026年8月19日
DFS Furniture - Ashford からの回答
Hello Ann,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Great experience
Knowledgeable sales person who was very cheerful and respectful. Did not pressurise us in any way but highlighted all add ons should we wish to take them.
2026年8月18日
DFS Furniture - Ashford からの回答
Good Afternoon,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Excellent customer service
Mike was very helpful when it came to picking the right sofa for us. He gave us options of different sofas and took his time in helping us. Customer service was amazing, cannot fault the assistance we had.
2026年8月17日
DFS Furniture - Ashford からの回答
Hello Katie,
We are really grateful for your kind words and for sharing your experience in our store with Mike. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Great customer service
Great customer service , sales man was great, plenty of help and advice. Michael is a credit to you!
2026年8月17日
DFS Furniture - Ashford からの回答
Hello Deborah,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Ashford からの回答
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
The staff were really helpful showing…
The staff were really helpful showing us different sofas that may have been of interest to us . Telling us about the sofa we brought. Our only downside was the price of the delivery it was nearly 50% of the cost of the sofa which we knew was in the sale . But £129 seem a dash too much .
2026年8月15日
DFS Furniture - Ashford からの回答
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
DFS Furniture - Ashford からの回答
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
very helpful staff who took time to…
very helpful staff who took time to explain and check our requirements.
Sofa's were well laid out and we had a very enjoyable shopping experience.
2026年8月15日
DFS Furniture - Ashford からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
The customer service from Priya Pun was…
The customer service from Priya Pun was amazing, she was friendly and very welcoming and helped us pick our favourite sofa - definitely recommend!
2026年8月14日
DFS Furniture - Ashford からの回答
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Priya.
Kind Regards,
Jordan
DFS Customer Support
Charlie at the Ashford Retail Park…
Charlie at the Ashford Retail Park branch was very helpful, showing myself and my friend the various power recliner chairs available and specifically those with lumbar support and tilting headrest for my friend.
I was so impressed with the power recliners available that I also ordered one for myself
2026年8月12日
DFS Furniture - Ashford からの回答
Hello Chris,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
James was very polite
James was very polite
Listened and made you feel very welcome 10 out of 10
2026年8月14日
DFS Furniture - Ashford からの回答
Hello Paul,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Ashford からの回答
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Excellent service
Excellent service, staff friendly knowledgeable and detailed in their approach to total customer satisfaction, well done Ashford DFS staff
2026年8月12日
DFS Furniture - Ashford からの回答
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Jamie was super helpful and friendly
Jamie was super helpful and friendly. He really took an interest in what we wanted and made sure everything was perfect.
2026年8月11日
DFS Furniture - Ashford からの回答
Hello Katherine,
Thanks for your lovely feedback, we’re glad to hear Jamie met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
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