Very helpful staff member, Anthony describing product and how to keep it in good condition. Also describing how it would be delivered and set up and with the gliders, cleaning kit etc. Very informativ... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We have just bought furniture at dfs ayr was a great experience looked after very well everything explained & all done by a lovely lady who was very helpful.
企業が回答しました
From the moment you walk through the doors your met with a smile and asked if you need any help or are you just looking. When you have found what your looking for a staff member will help you all the... もっと見る
企業が回答しました
Bought from DFS for years now. Always reliable and professional service. Today was no different, we were given space to browse without any pressure while knowing that we could ask for assistance an... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Liberator Drive, Heathfield Retail Park, KA8 9BF, Ayr, 英国
- 0333 999 9740
4.9
優良
3959件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
New sofa
So far so good, plenty great sofas on display. Friendly helpful staff, really looking forward to the sofa arriving.
2026年6月7日
DFS Furniture - Ayr からの回答
Hello James,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Great service from Marty McFly.
I’d a good look round store; Marty asked if I needed any help. He was very friendly and helpful. Informative and not pushy. Great service.
2026年6月8日
DFS Furniture - Ayr からの回答
Hello Shona,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Ayr からの回答
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Ayr からの回答
Hello Jim,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Ayr からの回答
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
DFS Ayr, very friendly staff
Anthony was very helpful and friendly. Advised about another sofa which I'm glad I choose as it was a far better sofa, more expensive but worth it
2026年6月5日
DFS Furniture - Ayr からの回答
Hello,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Ayr からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Clear information with options…
Clear information with options available. Personable and friendly staff member.
2026年6月4日
DFS Furniture - Ayr からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Amanda who attended us was very polite…
Amanda who attended us was very polite knowledgeable about the product and gave us time to browse very friendly and chatty without being overly pushy.
2026年6月4日
DFS Furniture - Ayr からの回答
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
The service and advice in my experience…
The service and advice in my experience has been excellent ,,
2026年6月3日
DFS Furniture - Ayr からの回答
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Ashley was lovely she helped us find…
Ashley was lovely she helped us find the sofa that fitted our room. Great customer service
2026年6月2日
DFS Furniture - Ayr からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
A warm professional welcome
Bright welcoming store with lots of choice, Nicely laid out displays. I received a warm professional greeting on arrival from Amanda who was helpful, informative and answered my questions but gave me the space and time I needed and appreciated, I am now looking forward to delivery of my new sofa thank you so much Amanda
2026年6月2日
DFS Furniture - Ayr からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind regards,
Vanessa
DFS Customer Support
DFS Furniture - Ayr からの回答
Hello Renzo,
We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lia
DFS Customer Support
Staff was so friendly and most helpful
Staff was so friendly and most helpful, the guy who served my 86yr old mum had all the patience as she wasn't sure what to do,he gave us as much time as we needed without any pressure, he even offered tea or coffee which was so kind of him. The guy knew the answer to any questions we asked .This is the 3rd suite my mum has bought from DFS,so the store is doing something right.
2026年5月31日
DFS Furniture - Ayr からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Anthony was very knowledgeable and…
Anthony was very knowledgeable and helpful. He made the experience very pleasant. I think he is a superstar!
2026年5月30日
DFS Furniture - Ayr からの回答
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Marty was an excellent salesman and his…
Marty was an excellent salesman and his knowledge of the suite I was interested in he handled every thing we said very well
2026年5月30日
DFS Furniture - Ayr からの回答
Good Afternoon,
Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Marty.
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Ayr からの回答
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great service
Amanda was brilliant to deal with provided great customer service and was very pleasant and professional to deal with I would recommend going to this shop to anyone
2026年5月30日
DFS Furniture - Ayr からの回答
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Amanda.
Kind Regards,
Jordan
DFS Customer Support
Great customer service and good…
Great customer service and good knowledge and assistance from Marti.There was no hard selling involved and he took his time and let us have space and time to decide what we wanted to purchase.
2026年5月29日
DFS Furniture - Ayr からの回答
Good Morning,
Thank you for leaving us a 5* review. We are really happy that Marti met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
The Salesman was first class explained…
The Salesman was first class explained everything thoroughly delighted with Suite wonderful experience thanks
2026年5月29日
DFS Furniture - Ayr からの回答
Hello Maureen,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。