Excellent service from Emma! We bought our sofas and tables from DFS and were looked after by Emma from start to finish — she was absolutely brilliant! She was so helpful, friendly, patient and exp... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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The man (from Birmingham area originally) was very attentive. Super detailed answers to all questions. Offered tea/coffee etc whilst we browsed and discussed options suitable for a specific gap in our... もっと見る
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We knew what we were looking for but our visit was to make decisions on detail and order. Staff allowed us to make those decisions without interrupting and were helpful when we were ready to continue... もっと見る
企業が回答しました
Have been a DFS customer for over 20yr.we have used the Banbury store on several occations. Paul who served us was very knowledgeable and easy to engage with. He kept us fully up to date with the quot... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Lockheed Close, OX16 1LX, Banbury, 英国
- 0333 999 9752
4.9
優良
2982件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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The sales lady was extremely helpful…
The sales lady was extremely helpful and this is my second purchase this year via her
2026年7月17日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Excellent service from Cheryl
2026年7月15日
DFS Furniture - Banbury からの回答
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Amazing customer service from Blake
Amazing customer service from Blake. It was a pleasure and a great experience shopping at DFS.
2026年7月8日
DFS Furniture - Banbury からの回答
Good afternoon Julie,
Thank you very much for your kind review. Here at DFS we are committed to providing world class customer service from the sale, through to the delivery and aftercare. Just to make you aware you have rated DFS at 1 star, if you do have any concerns at all please get in touch with a member of our team on 0333 9999 777 and we would be more than happy to assist you.
Kind Regards,
Holly M
DFS Customer Support
Emma was a very good sales lady
Emma was a very good sales lady, no pushing sales on us but very imformative,
2026年7月14日
DFS Furniture - Banbury からの回答
Hello Shirley,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Banbury からの回答
Hello Margaret,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Excellent service from staff
Excellent service from staff
Really glad to be buying from dfs
2026年7月12日
DFS Furniture - Banbury からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Efficient professional service
Efficient professional service. Paul answered all our questions clearly and explained options around ordering, lead times and finance. Very happy with the service.
2026年7月12日
DFS Furniture - Banbury からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
DFS Furniture - Banbury からの回答
Hello,
Thank you for your great feedback.
Kind regards
Holly M
DFS Customer Support
DFS Furniture - Banbury からの回答
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Really helpful staff
Really helpful staff. made buying anew sofa really easy. Even gave us coffee :)
2026年7月12日
DFS Furniture - Banbury からの回答
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
Have been a DFS customer for over…20yrs
Have been a DFS customer for over 20yr.we have used the Banbury store on several occations. Paul who served us was very knowledgeable and easy to engage with. He kept us fully up to date with the quote and what our options were.
2026年7月11日
DFS Furniture - Banbury からの回答
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Whent for a look, left with a sweet.
Really helpful description of the product and all of the added benefits before buying. Blake was very helpful and polite and a credit to the company. He explained everything in detail with kindness and confidence.
2026年7月11日
DFS Furniture - Banbury からの回答
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Helpful, knowledgeable staff. Would use again.
We knew what we were looking for but our visit was to make decisions on detail and order. Staff allowed us to make those decisions without interrupting and were helpful when we were ready to continue with purchase.
2026年7月11日
DFS Furniture - Banbury からの回答
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Popped in to DFS Banbury
Popped in to DFS Banbury
Happy with choice and Emma was so friendly and helpful.
2026年7月11日
DFS Furniture - Banbury からの回答
Hello Nicky,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Someone was available to speak to and…
Someone was available to speak to and answer questions when we were ready. They were polite and professional and lovely and chatty.
There was a great range of the chairs we were interested in and me and my mom enjoyed the choosing.
2026年7月10日
DFS Furniture - Banbury からの回答
Hello Beverly,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
The sales team were brilliant
The sales team were brilliant, and could not do eanough for us, would recommend DFS to everyone.
2026年7月7日
DFS Furniture - Banbury からの回答
Hello Mr Thompson,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Buying suite of furniture. The experience is had today (Monday 6th…
The experience is had today (Monday 6th July) was first class. Only been in store 5 mins and was approached by a very helpful sales guy. I managed to buy the suite of furniture I needed. Managed to get a discount on delivery. All questions I asked was answered quickly. Got a good arrangement on delivery service. So all in all, very pleased. Regards. Peter Tims
2026年7月6日
DFS Furniture - Banbury からの回答
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Helpful, informative easy to choose and process my choice
Holly at Banbury shop was really helpful, order was put through with ease and explained clearly the process. Thank you Holly
2026年7月6日
DFS Furniture - Banbury からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
DFS Furniture - Banbury からの回答
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
DFS Furniture - Banbury からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
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