We had a great experience with Kieran who helped us buy our first sofa! He was extremely helpful and filled us in with all aspects of the process without rushing through or making us feel pressured at... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Kerry at DFS Barnstaple gave us outstanding service today. From the moment we walked in, she was friendly, knowledgeable, and genuinely focused on helping us find exactly what we needed. She guided... もっと見る
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Had bad experience with a fellow furniture store, so decided to try DFS and soon as we walked in, felt totally different. We were left to browse at our own comfort and offered a coffee whilst looking.... もっと見る
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A thorough, unfussy, considerate experience completing an order for a piece of furniture which, to us was a lot of expense. However, it was reasonably priced, and there was no pressure sale, which we... もっと見る
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企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
South West Coast Path, Taw Wharf,Unit 2, EX31 2BN, Barnstaple, 英国
- 0333 999 9528
4.9
優良
2078件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The sofabed corner unit we chose does…
The sofabed corner unit we chose does not fit through a standard doorway. DFS took our payment instantly despite us needing to notify them to go ahead.
2026年7月8日
DFS Furniture - Barnstaple からの回答
Good afternoon,
Thank you for taking the time to share your review with us, we are disappointed to hear your chosen furniture did not meet your requirements. We can see that this has since been discussed and your order has been cancelled as the furniture is unsuitable, a refund has been raised and will be received within 10 working days.
Kind regards,
Holly M
DFS Customer Support
Jamie went out of his way to get us…
Jamie went out of his way to get us what we wanted with no fuss. Everything was explained about colours we could have and extras available.
2026年7月15日
DFS Furniture - Barnstaple からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
DFS Furniture - Barnstaple からの回答
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Tim was very helpful
Tim was very helpful and talked us through everything we needed when buying our sofa. He did not make us feel at all pressured but helped us pick what we needed and what would work for our house and sofa
2026年7月13日
DFS Furniture - Barnstaple からの回答
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
friendly service
2026年7月13日
DFS Furniture - Barnstaple からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Customer service …
We were left to browse for a while and then we were approached by the sales person Tim. Tim was very informative and had great customer service skills. He gave us advice on how to keep the furniture in the best condition and about the care package.
Excellent service.
2026年7月9日
DFS Furniture - Barnstaple からの回答
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Tim met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Barnstaple からの回答
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
Jamie from DFS Barnstaple was so…
Jamie from DFS Barnstaple was so helpful and knowledgeable! He explained everything I needed to know and gave a professional and friendly service! Fully recommend!
2026年6月30日
DFS Furniture - Barnstaple からの回答
Hello Steve,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Went in several times before deciding
Went in several times before deciding, staff very helpful and answering all our questions and querys.
2026年7月6日
DFS Furniture - Barnstaple からの回答
Hello,
Thank you for sharing your great feedback with us.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - Barnstaple からの回答
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
helpful team
The team (Jim and Tim) were really helpful guiding me to best choice based on my requirements. Very patient and informative
2026年7月4日
DFS Furniture - Barnstaple からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Really good customer experience and…
Really good customer experience and assistance ready when needed very friendly smiley staff
2026年7月4日
DFS Furniture - Barnstaple からの回答
Hello,
Thank you for sharing your great feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Had bad experience with a fellow…
Had bad experience with a fellow furniture store, so decided to try DFS and soon as we walked in, felt totally different. We were left to browse at our own comfort and offered a coffee whilst looking. Then we spoke to Sales Advisor we were certainly not pressured, but he was very informative and gave his several options etc. We finally decided to go ahead and purchase a new sofa. Whole process from start to finish was exceptional. Would recommend DFS to anyone.
2026年7月3日
DFS Furniture - Barnstaple からの回答
Hello Mr Humphreys,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Barnstaple からの回答
Hello Anne,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
The staff were very friendly and…
The staff were very friendly and knowledge made the buyimg experience very easy and professional.
2026年7月1日
DFS Furniture - Barnstaple からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Jamie was so helpful and very…
Jamie was so helpful and very personable we enjoyed our visit to the store, thank you. The Barnstaple store was well set out, had a lot of stock on display and was clean.
01/07/2026
2026年7月1日
DFS Furniture - Barnstaple からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Very helpful lots of information &…
Very helpful lots of information & choices have purchased a3 seater settee’s
2026年6月29日
DFS Furniture - Barnstaple からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Great Experience In Barnstaple DFS
I went into my local store, wandered around and looked at different furniture, a really genuine person chatted with me and wanted to know if I had any ideas and then helped me work through them which gave me more clarity and made my experience in there really positive not overwhelming.... I chose minimal pieces and didn't feel pressured or encouraged to buy more than I wanted .. Beautiful Furniture , just waiting for delivery which for me was 5 wks from ordering..
I did think the delivery is too much.
2026年6月18日
DFS Furniture - Barnstaple からの回答
Hello,
Thank you for taking the time to leave us your review, its great to hear you enjoyed your experience with us in store! We can't wait to deliver your new goods.
We do appreciate all feedback and we are so sorry to hear you feel this way regarding the delivery charge.
Our delivery charge is the same in-store, online and over the phone. Your delivery will be assembled in a room of your choice by professionals and the packaging of your furniture is then disposed of in a sustainable and responsible way.
Kind regards,
Lia
DFS Customer Support
Extremely helpful and lovely to talk to
2026年6月25日
DFS Furniture - Barnstaple からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
DFS Furniture - Barnstaple からの回答
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
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