The store smells amaising, always is. The staff are amaising, was seen by the manager yesterday who was so helpful, went back today with family member to help me decide, we were helped by Tim and I f... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We had a great experience with Kieran who helped us buy our first sofa! He was extremely helpful and filled us in with all aspects of the process without rushing through or making us feel pressured at... もっと見る
企業が回答しました
Kerry at DFS Barnstaple gave us outstanding service today. From the moment we walked in, she was friendly, knowledgeable, and genuinely focused on helping us find exactly what we needed. She guided... もっと見る
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Had bad experience with a fellow furniture store, so decided to try DFS and soon as we walked in, felt totally different. We were left to browse at our own comfort and offered a coffee whilst looking.... もっと見る
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企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
South West Coast Path, Taw Wharf,Unit 2, EX31 2BN, Barnstaple, 英国
- 0333 999 9528
4.9
優良
2080件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Clear explanation of product and…
Clear explanation of product and delivery we felt conversation was informative and precise
2026年6月6日
DFS Furniture - Barnstaple からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Barnstaple からの回答
Hello,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
The staff members are very helpful and…
The staff members are very helpful and help talk through each step of the process
2026年6月4日
DFS Furniture - Barnstaple からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
They were very patient understanding…
They were very patient understanding and helpful very professional and explained all paperwork
2026年6月2日
DFS Furniture - Barnstaple からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind regards,
Vanessa
DFS Customer Support
The guy was very helpful and…
The guy was very helpful and informative about the products we have purchased
2026年5月30日
DFS Furniture - Barnstaple からの回答
Hello,
Thank you for sharing your lovely review with us.
Kind regards
Holly M
DFS Customer Support
DFS Furniture - Barnstaple からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Very helpful staff
Very helpful staff. Plenty of choice. Answered all our questions and did not rush us. Explained all the optional extras. Just wish they did all their recliners with the fixed option as well.
2026年5月31日
DFS Furniture - Barnstaple からの回答
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
I knew what I wanted
I knew what I wanted. Staff were helpful but not overbearing and hanging around me.
2026年5月18日
DFS Furniture - Barnstaple からの回答
Hello Pauline,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Felt secure to buy.
I had identified in person and on-line what sofa I wanted. I came into store and was helped to secure the best package for me in a friendly, professional way by Timothy. He made me feel secure in what I was ordering, so much so that I treated myself to two cushions in the same Joules range. Thank you
2026年5月25日
DFS Furniture - Barnstaple からの回答
Hello Barbara,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Louise was absolutely fabulous
Louise was absolutely fabulous. Not pushy to make a sale at all. She was patient with us as we changed our mind a lot !. She told us how lovely it was to work with her fab colleagues and what a happy store it was. It showed in how great she was. Thank you so much. Amazing service and we've ordered a beautiful sofa.
2026年5月24日
DFS Furniture - Barnstaple からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Excellent customer service
Excellent customer service, super helpful, really easy process. Will return.
2026年5月24日
DFS Furniture - Barnstaple からの回答
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
When we visited the store we were made…
When we visited the store we were made so welcomed by the staff especially Kerry , she gave us all the information we needed. On receiving the all the knowledge from her we then made the decision to purchase our choice of settees.
2026年5月21日
DFS Furniture - Barnstaple からの回答
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Kerry.
Kind Regards,
Jordan
DFS Customer Support
Helpful staff members.
2026年5月18日
DFS Furniture - Barnstaple からの回答
Good morning Charlotte,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Very helpful and pleasant staff
Very helpful and pleasant staff .
Very relaxed environment
2026年5月18日
DFS Furniture - Barnstaple からの回答
Good afternoon,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Excellent customer service
2026年5月16日
DFS Furniture - Barnstaple からの回答
Good morning Colin,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Kerry was fantastic A** service
Kerry was fantastic. Patient with all our questions and mind changes! Very happy with our decision and couldn’t recommend DFS Barnstaple enough!
2026年5月16日
DFS Furniture - Barnstaple からの回答
Good morning Matthew,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
First Class service
2026年5月14日
DFS Furniture - Barnstaple からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Very professional salesman.
Very professional salesman.
Great service
Clean precise and not pushy!
Many thanks
2026年5月12日
DFS Furniture - Barnstaple からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Kieran was great
2026年5月11日
DFS Furniture - Barnstaple からの回答
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Lorraine A
DFS Central Customer Support
DFS Furniture - Barnstaple からの回答
Good afternoon Lee,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
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