The store smells amaising, always is. The staff are amaising, was seen by the manager yesterday who was so helpful, went back today with family member to help me decide, we were helped by Tim and I f... もっと見る
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We had a great experience with Kieran who helped us buy our first sofa! He was extremely helpful and filled us in with all aspects of the process without rushing through or making us feel pressured at... もっと見る
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Kerry at DFS Barnstaple gave us outstanding service today. From the moment we walked in, she was friendly, knowledgeable, and genuinely focused on helping us find exactly what we needed. She guided... もっと見る
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Had bad experience with a fellow furniture store, so decided to try DFS and soon as we walked in, felt totally different. We were left to browse at our own comfort and offered a coffee whilst looking.... もっと見る
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企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
South West Coast Path, Taw Wharf,Unit 2, EX31 2BN, Barnstaple, 英国
- 0333 999 9528
4.9
優良
2082件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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Kieran was great
2026年5月11日
DFS Furniture - Barnstaple からの回答
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Lorraine A
DFS Central Customer Support
DFS Furniture - Barnstaple からの回答
Good afternoon Lee,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
I was able to walk around and look at…
I was able to walk around and look at item's of interest,without being pestered or distracted.When i had a possible purchase in mind it was easy to signal for attention.
Tim took on board my circumstances and made sure that i was getting what i wanted with no hidden extra's.
Good man.
2026年5月10日
DFS Furniture - Barnstaple からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
We always buy our sofa etc from…
We always buy our sofa etc from DFS,quality is first class and the service is second to none. Unfortunately we chose the day their internet was having tantrums,not their fault. The whole process took longer than we bargained for but still over the moon with our purchases and the price. Highly recommended.
2026年5月1日
DFS Furniture - Barnstaple からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Purchased 2 sofas yesterday from the…
Purchased 2 sofas yesterday from the Barnstaple store. They are so lovely there & we really appreciate they give you time to look around properly. No pressure to buy, which works in the long term as people really appreciate that. Would recommend anyone looking for a sofa to give this store a visit!! So knowledgeable & helpful too. Thanks.
2026年5月6日
DFS Furniture - Barnstaple からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Barnstaple からの回答
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Barnstaple からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Jim was helpful cheerful and I enjoyed…
Jim was helpful cheerful and I enjoyed the experience, thanks.
2026年5月1日
DFS Furniture - Barnstaple からの回答
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Excellent customer service from James at the Barnstaple branch
Excellent customer service from James at the Barnstaple branch in the purchase of a new sofa and armchairs
2026年5月4日
DFS Furniture - Barnstaple からの回答
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
The staff were helpful and laid back…
The staff were helpful and laid back without being pushy which is my preferred comms during a sale. All the options were given and the order was checked with me by another colleague before going ahead to make sure of no errors
2026年5月2日
DFS Furniture - Barnstaple からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Polite and professional staff
Polite and professional staff, helpful and knowledgable which made experience fun and interesting to get the sofa we really wanted.
2026年5月3日
DFS Furniture - Barnstaple からの回答
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Much more choice than I expected
Much more choice than I expected. Very reasonably priced, Louise made the process simple and enjoyable.
2026年4月30日
DFS Furniture - Barnstaple からの回答
Good afternoon Hannah,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Staff members really approachable…
Staff members really approachable helpful and full of knowledge made a great shopping experience
2026年5月1日
DFS Furniture - Barnstaple からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Staff was great and was a very easy…
Staff was great and was a very easy efficient service
2026年4月29日
DFS Furniture - Barnstaple からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Barnstaple からの回答
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
I was well informed at every stage
I was well informed at every stage, spent time showing me various options and showed me how easy it was to operate the bed of the sofa bed I then purchased.
However it would have been nice to have had the option of buying the foam mattress rather than the spring. Maybe DFS should consider this in the future.
Otherwise excellent service and a lovely cup of latte!
2026年4月27日
DFS Furniture - Barnstaple からの回答
Hello,
We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!
Kind regards
Holly M
DFS Customer Support
Tim at the Barnstaple DFS store was…
Tim at the Barnstaple DFS store was very helpful and informative. Checked through things extremely well .
We also met Jim who doubled checked with us that everything was correct . He also made us a coffee which was much appreciated.
2026年4月24日
DFS Furniture - Barnstaple からの回答
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Very helpful and explained everything…
Very helpful and explained everything we needed to know
2026年4月25日
DFS Furniture - Barnstaple からの回答
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
DFS Furniture - Barnstaple からの回答
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS Customer Support
Buying a sofa
The sales assistant was very helpful and explained a number of options to us in a clear and friendly way
2026年4月23日
DFS Furniture - Barnstaple からの回答
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
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