Visited today and had a furniture range/style in mind from looking online.. ended up not being right for the location so we were glad we visited the store. Asha was very helpful and explained differen... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Kelly made us feel bery welcome, she answered all our questions and gave us time to think through any of our decisions without any pressure. She was friendly and professional. It was a great experienc... もっと見る
企業が回答しました
Dawn was very helpful but was great as she told us where to look for what we wanted. She left us to look and sit for as long as we wanted popping back to see if we needed any help. And a welcome coffe... もっと見る
企業が回答しました
Asha from basildon store was absolutely fantastic. She worked so hard to help me locate a sofa on clearance and I felt she really cared about my needs and went above and beyond. I’ve rarely had suc... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Miles Gray Road, SS14 3AF, Basildon, 英国
- 0333 999 9801
4.9
優良
7313件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
DFS Furniture - Basildon からの回答
Hello,
Thank you for your kind feedback.
Kind Regards,
Holly M
DFS Customer Support
Excellent service from Dawn
Excellent service from Dawn. She made the process very easy and answered all our questions
2026年5月23日
DFS Furniture - Basildon からの回答
Hello,
Thank you for sharing your great review with us.
Kind regards
Holly M
DFS Customer Support
was great start to finish
was great start to finish - Dawn was really accommodating to what i want and needed - made the process easy 5 star all day would recommend Dawn and DFS to anyone looking to buy a sofa / bed or anything else they sell
2026年5月16日
DFS Furniture - Basildon からの回答
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Very helpful and attentive staff
2026年5月23日
DFS Furniture - Basildon からの回答
Hello,
Thank you for your lovely review.
Kind regards
Holly M
DFS Customer Support
Greeted with a smile and asked if I…
Greeted with a smile and asked if I needed help and what I was looking for,the lady who served me was lovely and helpful and the transaction was very easy and everything was explained in detail and any questions I needed to be answered were.
2026年5月22日
DFS Furniture - Basildon からの回答
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - Basildon からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Upon arrival was greeted straight away
Upon arrival was greeted straight away, and it was very helpful that Asha knew exactly what sofa I had my sights set on, leading us right to the sofa that me and my husband wanted to check out in person. Brilliant customer service experience checking out our order with great ease. So glad we stuck with wanting to get a dfs sofa, as a lot of other furniture stores do not have the colour options or style I was after!
2026年5月20日
DFS Furniture - Basildon からの回答
Good afternoon Sharna,
We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!
Kind Regards
Lia
DFS Customer Support
Great Experience at DFS
I had a great experience at DFS Furniture. The sales lady was extremely helpful, friendly, and patient throughout the whole process. She took the time to answer all our questions and helped us find the perfect sofa without any pressure. Excellent customer service and a very pleasant shopping experience. Highly recommended!
2026年5月19日
DFS Furniture - Basildon からの回答
Good morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Very warm welcome and not pushy at all
Very warm welcome and not intrusive sales staff.
Service was fantastic and very informative
2026年5月18日
DFS Furniture - Basildon からの回答
Good morning Ian,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Basildon からの回答
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Basildon からの回答
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - Basildon からの回答
Hello,
Thank you for your kind feedback.
Kind regards
Holly M
DFS Customer Support
Great selection
Great selection, good prices, quick delivery, and very helpful sales agent Darren. Very pleased, now just gotta wait for it to be delivered in 5-6 weeks.
2026年5月17日
DFS Furniture - Basildon からの回答
Good Morning,
Thank you for leaving us a 5* review. We are really happy that Darren met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Basildon からの回答
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Dawn our assistant was so lovely
Dawn our assistant was so lovely , very very helpful and very professional.
She was the first to greet us with a friendly smile.
2026年5月17日
DFS Furniture - Basildon からの回答
Good afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Really lovely experience with Dawn!
Really lovely experience purchasing the Alani. Dawn was so helpful, and really made us feel welcome during the purchase. Looking forward to getting the sofa!
2026年5月16日
DFS Furniture - Basildon からの回答
Good morning Stephen,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Amazing experience
Team was very knowledgeable and friendly ,they offered us great advice here's some extra stars ⭐️⭐️⭐️⭐️⭐️
2026年5月16日
DFS Furniture - Basildon からの回答
Good morning Gino,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
I found store and staff very…
I found store and staff very informative regarding the furniture I chose
2026年5月16日
DFS Furniture - Basildon からの回答
Good morning Kathy,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Knowledgeable and cheerful member of…
Knowledgeable and cheerful member of staff, really helpful, and we appreciated that he wasn’t too pushy as we find that really off putting
2026年5月15日
DFS Furniture - Basildon からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
DFS Furniture - Basildon からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
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