Yes we did 👍🏽 purchase a sofa... thanks to Bal at the Birmingham branch ... highly recommended with his sales experience & lovely hospitality like we were on hoilday lol ... excellent product knowle... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The salesman Amjad was really amazing, listened to what I wanted & explained the item purchased & others sofas I was considering & in the end chose what I wanted with Amjads help. Also the manager L... もっと見る
企業が回答しました
Unfortunately we forgot the name of the gentleman who helped us today. However he was very helpful with looking for the right sofa with our preference of colour, fabric feel and style of sofa. We walk... もっと見る
企業が回答しました
Sandra at the Highgate, Birmingham branch was very thorough and courteous. She was patient while we made our decisions and explained the purchase procedure clearly. She did not pressurise us at any st... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
John Kempe Way, B12 0HU, Birmingham, 英国
- 0333 999 9782
4.9
優良
5219件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Kiran is such a lovely and caring guy
Kiran is such a lovely and caring guy. He helped us all through to design my living room with a beautiful set of sofa
2026年7月21日
DFS Furniture - Birmingham からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Excellent service and quality of items
Excellent service and quality of items. Extremely knowledgeable salesperson
2026年7月21日
DFS Furniture - Birmingham からの回答
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Birmingham からの回答
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Birmingham からの回答
Hello Chaudhry,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Jimmy provided me great and…
Jimmy provided me great and knowledgeable assistance and advise for the best choices i had available.
2026年7月17日
DFS Furniture - Birmingham からの回答
Hello Sajid,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Calm atmosphere,friendly staff
Calm atmosphere, my order was explained to me in detail and the paperwork was easy to understand. The staff were helpful and friendly, it pays to see the colour first hand as on line you don't see exactly the shade you require. After viewing the colour catalogue at DFS I had to alter my choice of scheme.
2026年7月18日
DFS Furniture - Birmingham からの回答
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Friendly and welcoming
2026年7月19日
DFS Furniture - Birmingham からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
No pressure selling
No pressure selling. Helpful staff member (Jimmy) gave detailed information and how the order process works
2026年7月18日
DFS Furniture - Birmingham からの回答
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Excellent service
No hard sell. Excellent details given and very efficient. Staff very polite and professional.
2026年7月18日
DFS Furniture - Birmingham からの回答
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Lovely lady very helpful.Explained all…
Lovely lady very helpful.Explained all details carefully.Made buying a pleasant experience
2026年7月16日
DFS Furniture - Birmingham からの回答
Hello,
Thank you for sharing your great review with us.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - Birmingham からの回答
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Jimmy was a very helpful and amazing…
Jimmy was a very helpful and amazing sales person who explained everything really well and made us feel comfortable
2026年7月16日
DFS Furniture - Birmingham からの回答
Hello,
Thanks for your lovely feedback, we’re glad to hear Jimmy met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Birmingham からの回答
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - Birmingham からの回答
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
The excellent customer service provided…
The excellent customer service provided by one of the staff called marwa. It make it easier for us to navigate and select the best option for us within our budget.
2026年7月15日
DFS Furniture - Birmingham からの回答
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
The young man that served me was very…
The young man that served me was very polite and chatty and gave good advice. He is a credit to dfs
2026年7月14日
DFS Furniture - Birmingham からの回答
Hello Domma,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
The staff member was really good and…
The staff member was really good and caring I think it was Stef
2026年7月14日
DFS Furniture - Birmingham からの回答
Hello John,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Birmingham からの回答
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
The very qualified staff
A very friendly welcoming staff, very helpful in getting what was needed and very convincing on the price.
Clear explanation of the DFS policies and procedures
Well done.
2026年7月12日
DFS Furniture - Birmingham からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
DFS Furniture - Birmingham からの回答
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
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