DFS Furniture - Birmingham レビュー 

5,229
TrustScore 5段階評価の5

4.9

John Kempe Way, B12 0HU Birmingham, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Yes we did 👍🏽 purchase a sofa... thanks to Bal at the Birmingham branch ... highly recommended with his sales experience & lovely hospitality like we were on hoilday lol ... excellent product knowle... もっと見る

企業が回答しました

5つ星のうち5の評価

The salesman Amjad was really amazing, listened to what I wanted & explained the item purchased & others sofas I was considering & in the end chose what I wanted with Amjads help. Also the manager L... もっと見る

企業が回答しました

5つ星のうち5の評価

Unfortunately we forgot the name of the gentleman who helped us today. However he was very helpful with looking for the right sofa with our preference of colour, fabric feel and style of sofa. We walk... もっと見る

企業が回答しました

5つ星のうち5の評価

Sandra at the Highgate, Birmingham branch was very thorough and courteous. She was patient while we made our decisions and explained the purchase procedure clearly. She did not pressurise us at any st... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. 日用品店
  4. リビングルーム用家具の店
  5. ソファー専門店
  6. 椅子張り店

当該企業による記述

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

当該企業による記述


連絡先

4.9

優良

TrustScore 5段階評価の5

5229件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.9

すべてのレビュー

(5,229)

過去12か月のレビュー数: 98,950

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Excellent service

Shaun was very pleasant to deal with. He was very efficient

2026年8月4日
DFS Furniture - Birmingham ロゴ

DFS Furniture - Birmingham からの回答

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine E DFS Customer Support

5つ星のうち5の評価

Hi I had a great experience

Hi I had a great experience, staff were so pleasant and helpful. They approached me a few times asking if I needed help.Would recommend to friends

2026年7月28日
DFS Furniture - Birmingham ロゴ

DFS Furniture - Birmingham からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

5つ星のうち5の評価

Imran was excellent

Imran was excellent, very helpful, knowledgeable, and very patient with us while we made our decision.!

2026年8月4日
DFS Furniture - Birmingham ロゴ

DFS Furniture - Birmingham からの回答

Good Afternoon,

We really appreciate you taking the time to give us a 5* rating, thank you very much!

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

This is our third purchase in 20 years…

This is our third purchase in 20 years from this DFS branch. Just like previous experiences, the staff were knowledgeable, efficient and genuinely look after you.

2026年8月3日
DFS Furniture - Birmingham ロゴ

DFS Furniture - Birmingham からの回答

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine E
DFS Customer Support

5つ星のうち5の評価

Stag Very friendly

Stag Very friendly, good knowledge. Easy process buying.

2026年8月2日
DFS Furniture - Birmingham ロゴ

DFS Furniture - Birmingham からの回答

Hello,

Thank you for your kind review.

Kind regards
Holly M
DFS Customer Support

5つ星のうち5の評価

Visited DFS Birmingham today

Visited DFS Birmingham today , looked after by Kev.
No pressure sales , left to browse .
My 9 year old picked out a perfect pair of sofa’s .
Everything was done professionally & easily .
Thank you

2026年8月1日
DFS Furniture - Birmingham ロゴ

DFS Furniture - Birmingham からの回答

Good Morning,

Thank you for leaving us a 5* review. We are really happy that Kev met your expectations in store and you had a lovely experience when placing your order!

Kind Regards,
Jordan
DFS Customer Support

5つ星のうち5の評価

Your coworkers were very helpful and…

Your coworkers were very helpful and kind to us they gave us grate options and told us their opinion on which sofa was best.

2026年7月31日
DFS Furniture - Birmingham ロゴ

DFS Furniture - Birmingham からの回答

Hello,

Thank you for sharing your great feedback with us.

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Jimmy was brilliant from start to…

Jimmy was brilliant from start to finish—super helpful, not pushy at all, and made the whole process quick and easy. Highly recommend asking for him!

2026年7月31日
DFS Furniture - Birmingham ロゴ

DFS Furniture - Birmingham からの回答

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Great service today at the Camp hill…

Great service today at the Camp hill Middleway store Birmingham- I didn’t get the guys name sadly but excellent service
Not pushy for sale but helpful and answered all our questions brilliantly
We have ordered our sofas
Order 45ZQR6274 really excited
Definitely recommend
Thank you

2026年7月29日
DFS Furniture - Birmingham ロゴ

DFS Furniture - Birmingham からの回答

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

5つ星のうち5の評価

We had a great experience with Jimmy…

We had a great experience with Jimmy at DFS Birmingham. We visited DFS as a friend of ours bought from DFS and we loved the sofa. Jimmy was patient and explained the difference between the models. We went back another day to finally buy the sofa and the staff was gracious to stay another 20 min post closure time to wrap things up. The other staff at DFS Birmingham were quite friendly as well.

2026年7月28日
DFS Furniture - Birmingham ロゴ

DFS Furniture - Birmingham からの回答

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine E DFS Customer Support

5つ星のうち5の評価

Had a really lovely experience

Had a really lovely experience. We were welcomed at the door which we didnt get in other places, but were given time to explore on our own and consider our options. We had a good level of engagement with the staff especially Jimmy. We were given alternative options on sofas which would be best for our home. Jimmy was very informative, clear and professional.

2026年7月21日
DFS Furniture - Birmingham ロゴ

DFS Furniture - Birmingham からの回答

Hello,

Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!

Kind regards
Holly M
DFS Customer Support

5つ星のうち5の評価

had an excellent experience with the…

had an excellent experience with the customer service team. They were friendly, professional, and went above and beyond to help me. My questions were answered promptly. It’s refreshing to receive such outstanding service. Thank you for making me feel valued as a customer.

2026年7月28日
DFS Furniture - Birmingham ロゴ

DFS Furniture - Birmingham からの回答

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Very helpful staff member Imran

Very helpful staff member Imran.
Not pushy at all and knowledgable.

2026年7月28日
DFS Furniture - Birmingham ロゴ

DFS Furniture - Birmingham からの回答

Good Afternoon,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

Fabulous customer service …

As soon as we walked through the door Kevin made us feel very welcome nothing was to much trouble 12/10 customer service all we can say is Kevin is a great asset to your company

2026年7月27日
DFS Furniture - Birmingham ロゴ

DFS Furniture - Birmingham からの回答

Hello Julie,

Thanks for your lovely feedback, we’re glad to hear Kevin met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

We had a great experience thanks to…

We had a great experience thanks to Jimmy. He provided excellent customer service from start to finish, giving us honest advice without any pressure. He was incredibly patient with us, even though we spent a long time in the showroom and never made us feel rushed.

Jimmy took the time to show us around, explain the different fabric options and went through the care and maintenance instructions. His knowledge, professionalism, and friendly approach made choosing our furniture so much easier. We really appreciated all of his help and would highly recommend asking for Jimmy if you’re visiting.

2026年7月27日
DFS Furniture - Birmingham ロゴ

DFS Furniture - Birmingham からの回答

Hello Wiam,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Comfortable sale didnt feel…

Comfortable sale didnt feel pressured,was given good advice,sales lady was lovely and extremely polite

2026年7月27日
DFS Furniture - Birmingham ロゴ

DFS Furniture - Birmingham からの回答

Hello Beverley,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

5つ星のうち4の評価

Very detailed and informative by the…

Very detailed and informative by the staff no over selling which is appreciated. Don’t life feeling pressured, and we was shown multiple options good customer service

2026年7月20日
DFS Furniture - Birmingham ロゴ

DFS Furniture - Birmingham からの回答

Hello Marlon,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

The lady who served us was attentive…

The lady who served us was attentive but also gave us space to consider options. The whole process was very easy

2026年7月25日
DFS Furniture - Birmingham ロゴ

DFS Furniture - Birmingham からの回答

Good Morning,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

As soon as i entered the store i was…

As soon as i entered the store i was welcomed by Imran. He was very understanding in my requirements and answered any questions i had, even the most obvious. He explained all the different types available for my requirements.

2026年7月26日
DFS Furniture - Birmingham ロゴ

DFS Furniture - Birmingham からの回答

Good Afternoon,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Imran.

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

staff was very helpful and looked after…

staff was very helpful and looked after us very well jimmy his name 10/10

2026年7月25日
DFS Furniture - Birmingham ロゴ

DFS Furniture - Birmingham からの回答

Good Morning,

We really appreciate you taking the time to give us a 5* rating, thank you very much!

Kind Regards,

Jordan
DFS Customer Support

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