Im a returning customer, DFS furniture ticks all the boxes for me, great selection for every interior and budget Friendly and accomodating sales reps, Taylor greeted us with a smile and happily gui... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Bianca made my experience great! I had originally gone in to look at a particular sofa but I saw one i liked better! Im not a great shopper, but Bianca made it so much easier to decide on my final... もっと見る
企業が回答しました
Was very impressed with the quality and choice of sofas in the Blanchardstown shop . The assistant named Violeta who helped us was very patient, knowledgeable , and not one bit pushy .She was very go... もっと見る
企業が回答しました
We were left alone to wander around the store and try out different furniture at our leisure, without the pressure of staff hovering or coming over to check if we needed anything, which can be really... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Blanchardstown Retail Park, Unit 401, DUBLIN 15, Dublin, アイルランド
- (01) 640 4232
4.8
優良
4368件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent customer service
Excellent customer service
Very knowledgeable and sales staff gave us plenty of time and advice
Would highly recommend
2026年6月12日
DFS Furniture - Blanchardstown Dublin からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Emily was amazing from start to finish
Emily was amazing from start to finish. She treated us with respect, made us feel comfortable throughout the whole process, and even shared a few laughs with us along the way. She was friendly, professional, knowledgeable, and never pushy. Excellent customer service and a fantastic salesperson. We really appreciated her help and would highly recommend her.
2026年6月12日
DFS Furniture - Blanchardstown Dublin からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Left in peace to browse until we were ready to buy, then a nice service experience.
We were left alone to wander around the store and try out different furniture at our leisure, without the pressure of staff hovering or coming over to check if we needed anything, which can be really annoying when you need to take your time over an expensive purchase. When we did finally settle on a couch it was easy to get the attention of a member of staff. They were very polite, helpful and explained everything clearly. Happy with the purchase and the service.
2026年6月12日
DFS Furniture - Blanchardstown Dublin からの回答
Hello Clare,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Ordered a Rug. No delivery. No updates
Ordered a rug instore. Paid in store. Paid for delivery. No probs. Nice staff. Email said delivery on day X. Date but no time. Lets just assume the customer will sit at home and wait all day. 2 days later. No delivery. No update. Can't review the product, but even if its fab.. I'll buy elsewhere next time because I have a life to live. Not sitting at home waiting on DFS.
2026年5月22日
DFS Furniture - Blanchardstown Dublin からの回答
Hi Jim,
We are really sorry to hear you have not yet received your Rug this is really disappointing to hear and not the level of service we would expect to see. We can confirm we have chased this with the relevant department and will contact you within the next 72 hours to discuss this further.
Kind Regards,
Vanessa
DFS Customer
DFS Furniture - Blanchardstown Dublin からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Fantastic lovely staff
The two girls who helped us were fabulous. I think one was Charlene and I’m sorry to say I forget the other girls name.They were patient friendly and knowledgeable. We also get great value. Thank you
2026年6月8日
DFS Furniture - Blanchardstown Dublin からの回答
Hello,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Sales women was very informative and…
Sales women was very informative and friendly. Very nice experience. Thanks
2026年6月6日
DFS Furniture - Blanchardstown Dublin からの回答
Hello,
Thank you for your kind feedback.
Kind regards,
Holly M
DFS Customer Support
Quite a neutral experience in store
Quite a neutral experience to be honest. I went into the store, walked around a bit found with my son. I was not greeted by anyone, nor was I asked if I needed assistance... Eventually however I found something myself on the sales floor that suited my needs at the right price.
I had quite a difficult time finding any staff in the store to complete the purchase however. After walking about for a short while I eventually sighted someone with a clipboard and that person then nominated another lady to assist.
There were zero pleasetries, just a bit of paperwork, would I like insurance , then cash changed hands and I was handed a booklet.
The experience in store was entirely robotic & transactional. Nobody stood out, nobody was overtly friendly, just a get in & get out kind of thing, not even a handshake.
In itself this is fine, it won't impact on my consideration of DFS as a place to purchase furniture in future but nothing about the experience has endeared me to the brand.
2026年5月30日
DFS Furniture - Blanchardstown Dublin からの回答
Hello,
Thank you for taking the time to leave us your review. We do appreciate any feedback and for bringing this issue to our attention. Over the weekend we are running on skeleton staff.
That being said we are very sorry for the experience you have received with DFS and we will look into feeding this back to the relevant store to avoid this happening again. I can assure you it's not how we like to treat our customers.
We are happy to hear you were able to order and apologies again for the inconvenience this may have caused, we look forward to delivering your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
The shop assistant could not have been…
The shop assistant could not have been more helpful
2026年6月6日
DFS Furniture - Blanchardstown Dublin からの回答
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Blanchardstown Dublin からの回答
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
DFS Furniture - Blanchardstown Dublin からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Bianca was brilliant
Bianca was brilliant, very helpfull, explained everything in great detail and was a joy to deal with
2026年5月30日
DFS Furniture - Blanchardstown Dublin からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
My experience by telephone with Mary
My experience by telephone with Mary. (Line3. Dublin)
She was amazing. Friendly yet professional. The information I received was so helpful..This experience is the reason I am buying my sofa with DFS.
2026年6月1日
DFS Furniture - Blanchardstown Dublin からの回答
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - Blanchardstown Dublin からの回答
Hello John,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Blanchardstown Dublin からの回答
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
very helpful staff
2026年6月1日
DFS Furniture - Blanchardstown Dublin からの回答
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Blanchardstown Dublin からの回答
Hello Alina,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Bianca was very nice to deal with.
2026年6月1日
DFS Furniture - Blanchardstown Dublin からの回答
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
The lady who sold us our couch was so…
The lady who sold us our couch was so informative and assisting to us on each visit we made to the store.
2026年5月31日
DFS Furniture - Blanchardstown Dublin からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Blanchardstown Dublin からの回答
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
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