Was given all the info we required/asked for without any pressure to make a purchase or being directed one way or another. Choices were left to us from the information we received which was more than... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Enjoyable experience today at DFS Middlebrook Horwich, wandered around the store without being pounced on. Was helped by Adam who was very polite and helped me with my decision. Would highly recommen... もっと見る
企業が回答しました
The store was pleasant, clean and well laid out. We were not 'pestered' by sales staff but were acknowledged and offered assistance by them. Salesman Ben answered all of our questions, ensuring that o... もっと見る
企業が回答しました
Staff member we dealt with Adam Smith was great and extremely knowledgeable. He gave us all the information we needed and some very good advice without trying to push the sale. We came away very happy... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
The Linkway, Unit 15b, BL6 6JA, Bolton, 英国
- 0333 999 9736
4.9
優良
8267件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Staff member very helpful
Staff member very helpful, advised of sofas which matched our measurements and gave us time / space to look at these without any pressure.
2026年8月22日
DFS Furniture - Bolton からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Soni was brilliant
Soni was brilliant. Very helpful, informative & very easy to chat to. Didn’t feel pressured into buying anything.
We can’t wait for our new furniture for our new home! Thanks Soni 😊
2026年8月21日
DFS Furniture - Bolton からの回答
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Good service.
2026年8月22日
DFS Furniture - Bolton からの回答
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Bolton - Stephanie
I believe my assistant was Stephanie and she was extremely good.
Stephanie:
Listened to me and observed me
Was engaging and accommodating
Was efficient and professional but was also extremely warm
2026年8月22日
DFS Furniture - Bolton からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - Bolton からの回答
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Great Service
Staff member we dealt with Adam Smith was great and extremely knowledgeable. He gave us all the information we needed and some very good advice without trying to push the sale. We came away very happy with our purchase and the whole process was very easy.
2026年8月22日
DFS Furniture - Bolton からの回答
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
New sofa purchased!
Really helpful, great customer service, lots to choose from with different fabric options
Walked away happy with my purchase
2026年8月22日
DFS Furniture - Bolton からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Helpful friendly staff
Helpful friendly staff. Very knowledgeable and really helped with sizes and planning which couch would be best for us. Steph was amazing 10/10
2026年8月21日
DFS Furniture - Bolton からの回答
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Lorraine E
DFS Central Customer Support
Excellent experience
The store was pleasant, clean and well laid out. We were not 'pestered' by sales staff but were acknowledged and offered assistance by them. Salesman Ben answered all of our questions, ensuring that our requirements were met and efficiently took us through the process. All easy and drama free.
2026年8月21日
DFS Furniture - Bolton からの回答
Hello,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Great experience at the Bolton store…
Great experience at the Bolton store this week. Managed to order a custom made couch that wasn’t even on the website / show room.
Our sales rep Ricky was great & very knowledgeable.
2026年8月19日
DFS Furniture - Bolton からの回答
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Great customer service very friendly…
Great customer service very friendly helpful and informative
2026年8月20日
DFS Furniture - Bolton からの回答
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
We had the best service
We had the best service. Everything went really well and smoothly. We were explained everything really well.
Thank u so much.
2026年8月19日
DFS Furniture - Bolton からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Excellent service
David was excellent he answered our questions and explained everything thoroughly. We would deal with DFS and specifically David again.
2026年8月19日
DFS Furniture - Bolton からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Excellent customer service
We went in to order a sofa that we had looked at online,in store we liked the look of another sofa. Steph soon got us sorted with what we needed and was very helpful with her knowledge of the sofas which made our experience very smooth.
2026年8月18日
DFS Furniture - Bolton からの回答
Hello Karen,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Service was polite
Service was polite, answered any questions given also made a decent coffee
2026年8月18日
DFS Furniture - Bolton からの回答
Hello Gordon,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind regards,
Lia
DFS Customer Support
New sofa
Fantastic customer service from staff. Made to feel very welcome, and no pressure to buy. Great experience, would definitely recommend.
2026年8月17日
DFS Furniture - Bolton からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Recently bought a 3 seater and an…
Recently bought a 3 seater and an armchair from DFS. Brilliant experience from start to finish. Jack was extremely pleasant and beyond helpful. Highly recommend Jack and DFS Middlebrook.
2026年8月16日
DFS Furniture - Bolton からの回答
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Great super friendly staff even got a…
Great super friendly staff even got a hug at the end - highly recommend.
2026年8月17日
DFS Furniture - Bolton からの回答
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Very nice showroom
Very nice showroom, staff helpfull but not pushy and cer knowledgeable about the furniture.
2026年8月17日
DFS Furniture - Bolton からの回答
Hello,
Thank you for sharing your kind feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Lovely customer service didn’t pester…
Lovely customer service didn’t pester and hover over shoulder, got a deal sorted for my first couch in my new home
2026年8月17日
DFS Furniture - Bolton からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
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