Was given all the info we required/asked for without any pressure to make a purchase or being directed one way or another. Choices were left to us from the information we received which was more than... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Was given all the info we required/asked for without any pressure to make a purchase or being directed one way or another. Choices were left to us from the information we received which was more than... もっと見る
企業が回答しました
We first came to the store and spoke to Ben which was very welcoming and professional allowing us to look for the measures and best options. We returned and spoke to Enrique which was very helpful in... もっと見る
Enjoyable experience today at DFS Middlebrook Horwich, wandered around the store without being pounced on. Was helped by Adam who was very polite and helped me with my decision. Would highly recommen... もっと見る
企業が回答しました
The store was pleasant, clean and well laid out. We were not 'pestered' by sales staff but were acknowledged and offered assistance by them. Salesman Ben answered all of our questions, ensuring that o... もっと見る
企業が回答しました
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述

The Linkway, Unit 15b, BL6 6JA, Bolton, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
MIDDLEBROOK STORE
Absolutely brilliant customer service!! Adam spent a lot of time listening to me and understanding what I was looking for! A real genuine people person, explaining literally everything about each sofa I looked at and even helped me, with lots of choice and information, to decide the design, colour and colour choice of the rug I wanted to buy! He is experienced in art and design so a definite plus!
The information at every stage was brilliant and I feel I was able to make a confident and fully informed decision!
I was not pressured in any way at all, at anytime and I am really happy with my sofa and rug I purchased today!!
All of the staff were lovely also. A truly happy experience!!
Claire Lawrence

DFS Furniture - Bolton からの回答

DFS Furniture - Bolton からの回答
Rick was very helpful, and patient while we talked through and decided what we were after, nothing was too much trouble.

DFS Furniture - Bolton からの回答
Had the smoothest ordering service this morning with Ricki at the Bolton store. Fabulous service and he was so friendly. Nothing worse than when you come across pushy in sales but Ricki was far from this. So knowledgeable and informative

DFS Furniture - Bolton からの回答

DFS Furniture - Bolton からの回答
DFS , Darren was very knowledgeable and helpful. Explained everything and all our options. Helped with choice of leather explaining what the different types were to help with our choice. No hard sell just explanations.

DFS Furniture - Bolton からの回答
Excellent service and the chap that delt with us was outstanding

DFS Furniture - Bolton からの回答
Shannon was superb, asset to your sales team. Shame that the scope of the sales order needs to be duplicated. Underminds the sales person ability in front of the customer.

DFS Furniture - Bolton からの回答
excellent customer service by Adam and Darren. Adam gave his honest opinion and told me to come back as I was unsure regarding size - I’m so glad he told me to do this rather than rushing me on to make a decision. Darren was so friendly and helpful. Highly recommend both consultants!

DFS Furniture - Bolton からの回答
Had a lovely greeting by Adam, made us welcome yet didn’t put us under any pressure to buy.
We chose a gorgeous sofa, really happy.

DFS Furniture - Bolton からの回答
We had a fantastic experience today. From the moment we arrived, we were looked after brilliantly by Darran. He was attentive, took the time to explain everything in detail, and was incredibly knowledgeable about the products. Most importantly, he really listened to what we were looking for and helped us find the perfect sofa without any pressure. He was warm, personable, and made the whole experience enjoyable. And to top it all off, his goth-style was absolutely ace! A real credit to the team – thank you for all your help!

DFS Furniture - Bolton からの回答
Really helpful and simple buying process. Staff really good especially Ben!

DFS Furniture - Bolton からの回答

DFS Furniture - Bolton からの回答
Easy ordering process, I knew what I wanted and wasn’t pestered to buy extras. Store assistant was very professional and helpful.

DFS Furniture - Bolton からの回答
Great service from start to finish, Shannon was very helpful, made it very easy to order. Thank you

DFS Furniture - Bolton からの回答
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