Was given all the info we required/asked for without any pressure to make a purchase or being directed one way or another. Choices were left to us from the information we received which was more than... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We first came to the store and spoke to Ben which was very welcoming and professional allowing us to look for the measures and best options. We returned and spoke to Enrique which was very helpful in... もっと見る
企業が回答しました
Enjoyable experience today at DFS Middlebrook Horwich, wandered around the store without being pounced on. Was helped by Adam who was very polite and helped me with my decision. Would highly recommen... もっと見る
企業が回答しました
Steph was lovely and made it a very relaxed and personable experience. We felt under no pressure and she was very clear and concise explaining everything. We appreciated her warmth and honesty and s... もっと見る
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
The Linkway, Unit 15b, BL6 6JA, Bolton, 英国
- 0333 999 9736
4.9
優良
8275件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
DFS Furniture - Bolton からの回答
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Easy ordering process
Easy ordering process, I knew what I wanted and wasn’t pestered to buy extras. Store assistant was very professional and helpful.
2026年7月31日
DFS Furniture - Bolton からの回答
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Great service from start to finish
Great service from start to finish, Shannon was very helpful, made it very easy to order. Thank you
2026年7月31日
DFS Furniture - Bolton からの回答
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
DFS Furniture - Bolton からの回答
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Lorraine E
DFS Central Customer Support
Great choice
Great choice, lovely friendly professional service - not ‘pushy salesperson’ but equally knowledgeable and helpful enough to get the job done.
Good selection in store.
2026年7月30日
DFS Furniture - Bolton からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Good friendly customer service
Good friendly customer service , left alone to brows staff on hand when needed
2026年7月29日
DFS Furniture - Bolton からの回答
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
DFS Furniture - Bolton からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
I went to purchase sofas
I went to purchase sofas. The sales guy was really nice but after we left the finance declined and for 2 weeks I’ve been chasing them to refund my deposit. They keep trying to force me to either get someone else to finance the sofas or pay the balance. Very bad customer service
2026年7月22日
DFS Furniture - Bolton からの回答
Good Afternoon Ishah,
Thank you so much for taking the time to write us a review. Your feedback is much appreciated.
I am really sorry to hear you're not happy with the process of ordering using finance, this is very disappointing to hear and it is not our intention to make customers feel this way.
We do like to give our customers the opportunity of keeping the order for furniture but with an alternative payment method if they still require the goods. Due to this we do like to call ensuring alternative options have been offered to see how our customers would like to proceed before processing the refund
I have taken a look into your order and I can see your request for a cancellation has been raised and you should receive your refund shortly.
Apologies again for any inconvenience this may cause.
Kind Regards,
Lorraine E
DFS Central Customer Support
Very good customer sevice
Very quick and efficient customer service
Ricky was very helpful helping me choose my sofa
2026年7月28日
DFS Furniture - Bolton からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
DFS Furniture - Bolton からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Very good experience at the Bolton DFS…
Very good experience at the Bolton DFS in Middlebrook. Dave was friendly, kind and provided us with excellent service. Happy with our visit today.
2026年7月28日
DFS Furniture - Bolton からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
vgood nice staff good
2026年7月28日
DFS Furniture - Bolton からの回答
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
DFS Furniture - Bolton からの回答
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
From start to finish the service was…
From start to finish the service was brilliant. Ben who served us was so helpful in every way. We had time to think about our purchase with no pressure on us at all. So helpful could not ask for a better service.
2026年7月28日
DFS Furniture - Bolton からの回答
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
I had a lovely experience at DFS in…
I had a lovely experience at DFS in Bolton, not once did I feel pressured into buying anything, I was able to look round at my own leisure, in peace.
When ready to make my order, me and my children were offered refreshments, still didn’t feel any pressure, the whole atmosphere was so relaxed with DFS Dave. I couldn’t make my mind up on the spot about what colour I wanted so I was able to go home, have a think about it, measure up and then get back to Dave the next day on exactly how I wanted my whole order. The whole experience has been great and I imagine that in the future, I’ll be sticking with DFS. Thankyou so much, Dave.
2026年7月26日
DFS Furniture - Bolton からの回答
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Bolton からの回答
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great experience in this store
Great experience in this store. Lovely staff no pressure and a great sofa purchased.
2026年7月20日
DFS Furniture - Bolton からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
DFS Furniture - Bolton からの回答
Hello Deborah,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Sunny was on point was great to deal…
Sunny was on point was great to deal with explained everything to us and had all the time in the world for us over all a fantastic team player on your behalf
2026年7月27日
DFS Furniture - Bolton からの回答
Hello Lee,
Thanks for your lovely feedback, we’re glad to hear Sunny met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
The welcome from entering and the great…
The welcome from entering and the great service we received from Sunny from start to finish.
2026年7月26日
DFS Furniture - Bolton からの回答
Hello Lisa,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
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