A very pleasant young man who was very knowledgeable helped us. He explained the finance details very clearly. He took our order and explained everything. He also explained about replacement covers an... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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We were served by Akaash at the Bradford store and he was unbelievably helpful. He was very honest and gave us the best advice. He made us feel confident and reassured us. He went above and beyond. We... もっと見る
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We had a fantastic experience purchasing our sofas, and Akaash made the whole process smooth and enjoyable. He was friendly, knowledgeable, and incredibly patient, taking the time to answer all of o... もっと見る
企業が回答しました
Took a trip to the Bradford Forster square store, picked two sofas & Paul sorted everything for us from start to finish. Nice & polite bloke & he leaves you to look around & to make choices for you... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Valley Road, BD1 4AG, Bradford, 英国
- 0333 999 9734
4.9
優良
2696件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent service
Service was fab, the representative that helped us as particularly attentive & kind
2026年7月8日
DFS Furniture - Bradford からの回答
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
Welcoming and extremely helpful
Akash helped us through the whole experience, advising us on sizes and how we could utilise our space in the best way across several rooms.
2026年7月14日
DFS Furniture - Bradford からの回答
Hello Sukhveer,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Bradford からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Great staff excellent service
2026年7月13日
DFS Furniture - Bradford からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Disappointing Customer Service at DFS Bradford
We had a very disappointing experience at the DFS Bradford store. The sales advisor was polite, knowledgeable, and explained everything clearly, so we appreciate their help.
Unfortunately, our experience with the manager was completely different. As customers making a significant purchase, we naturally wanted to ask questions and see if there were any available deals or options. Instead of responding professionally, the manager told us, "Either take it or leave it." We found this comment dismissive and disrespectful.
We understand that discounts are not always possible, and we fully respect that. However, there is a respectful way to communicate with customers. The manager's attitude made us feel unwelcome and undervalued.
Based on our experience, we would not recommend the DFS Bradford store to anyone
2026年7月5日
DFS Furniture - Bradford からの回答
Good morning Amir,
Thank you for taking the time to share your review with us, we are sorry to hear of your experience in store and the service received by the store manager, we assure you this is not the service we aim to provide to our valued customers. Please rest assured this will be fed back to the relevant personnel and improvements will be made where possible.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - Bradford からの回答
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Great experience
Great experience. Akash was very helpful. So easy to talk to and made everything very easy. Great quality of sofa too.
2026年7月11日
DFS Furniture - Bradford からの回答
Hello,
Thank you for sharing your lovely feedback with us, this is greatly appreciated.
Kind regards,
Holly M
DFS Customer Support
Akashi at Bradford was amazing
Akashi at Bradford was amazing. Really helpful but not pushy. Explained everything clearly and was really helpful
2026年7月11日
DFS Furniture - Bradford からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Hassan was lovely to deal with and very…
Hassan was lovely to deal with and very helpful, also makes a cracking coffee
2026年7月11日
DFS Furniture - Bradford からの回答
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Lynne was very welcoming
Lynne was very welcoming, she made us feel at ease, and her knowledge of products was excellent. She put no pressure on us and handled everything very professionally. Excellent service
2026年7月10日
DFS Furniture - Bradford からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Aakash the man
Went in today to purchase sofas. Dealt with a lovely gentleman called Aakash. He was ever so friendly who dealt with every query we had with kindness and patience. Would recommend dealing with him directly.
2026年7月9日
DFS Furniture - Bradford からの回答
Hello Rizwan,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Bradford からの回答
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Great customer support from the staff…
Great customer support from the staff and plenty to choose from.
Didnt bother us until we asked which to me is vital.
2026年7月6日
DFS Furniture - Bradford からの回答
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
The staff were polite and patient.
The staff were polite and patient.
They gave us enough time to choose what we wanted.
He gave full explanation to our understanding.
2026年7月6日
DFS Furniture - Bradford からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
DFS Furniture - Bradford からの回答
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great c.service,nice n clean store
2026年7月5日
DFS Furniture - Bradford からの回答
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Akash was very professional and…
Akash was very professional and patient, we’ve lost count of how many times we came and pestered Akash, unfortunately the day we decided to place the order he was off from work. Zara processed our order but please make sure to pass on our regards to Akash as he was brilliant throughout and helped us sooo much.
2026年7月5日
DFS Furniture - Bradford からの回答
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
The salesman what a great guy
The salesman what a great guy, very pleasant not too pushy very helpful
2026年7月5日
DFS Furniture - Bradford からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
DFS Furniture - Bradford からの回答
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Lorraine A
DFS Central Customer Support
Great service in store shame about expensive delivery charge
Paul made us extremely welcome in store today. He helped us find the perfect sofa for Mum and was curious and polite throughout. He explained everything in detail about the extra cover and delivery. The only downside to this purchase is the delivery charge which we found extreme at £129!
2026年7月5日
DFS Furniture - Bradford からの回答
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
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