A very pleasant young man who was very knowledgeable helped us. He explained the finance details very clearly. He took our order and explained everything. He also explained about replacement covers an... もっと見る
企業が回答しました
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We were served by Akaash at the Bradford store and he was unbelievably helpful. He was very honest and gave us the best advice. He made us feel confident and reassured us. He went above and beyond. We... もっと見る
企業が回答しました
We had a fantastic experience purchasing our sofas, and Akaash made the whole process smooth and enjoyable. He was friendly, knowledgeable, and incredibly patient, taking the time to answer all of o... もっと見る
企業が回答しました
Took a trip to the Bradford Forster square store, picked two sofas & Paul sorted everything for us from start to finish. Nice & polite bloke & he leaves you to look around & to make choices for you... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Valley Road, BD1 4AG, Bradford, 英国
- 0333 999 9734
4.9
優良
2698件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Nice shop to buy furniture!.
2026年4月3日
DFS Furniture - Bradford からの回答
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Radio chair for use in last stages of life
Excellent service, provided all the information required.
2026年5月13日
DFS Furniture - Bradford からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Buying a bed from DFS
We were buying a bed from DFS, so we were informed that the bed would be supplied and delivered by a third party company, which we were happy with. We had looked at the bed on the DFS website, so we knew what we wanted and we weren't too bothered about there being no beds in the DFS showroom to look at. The price of the bed was very compeditive. When we went into the DFS store we were greeted by a very helpful young lady who then took our order and explained everything about the purchase to us. The young lady was friendly, helpful and professional and guided us through the sales process, so my thanks to her for all her help.
2026年5月13日
DFS Furniture - Bradford からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Very friendly and efficient.
2026年5月11日
DFS Furniture - Bradford からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Bradford からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Bradford からの回答
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
A very pleasant experience
We went into DFS and looked around without feeling pressured. The staff we're all very friendly.
The assistant who looked after us was really helpful and it didnt phase him with me being indecisive 🙃
2026年5月9日
DFS Furniture - Bradford からの回答
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Lorraine A
DFS Central Customer Support
Straight forward from entering and…
Straight forward from entering and leaving. Customer service was excellent the member of staff listened to our needs and was polite and friendly. The atmosphere was relaxed and not pushy. Plus he made a really good cup of coffee.
2026年5月8日
DFS Furniture - Bradford からの回答
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
We were allowed to browse and given…
We were allowed to browse and given time to look around.The assistant was not pressuring us but made sure he was available to answer questions.We were offered a drink which was very acceptable.I appreciated having the order double checked with another member of staff.
2026年5月5日
DFS Furniture - Bradford からの回答
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Happy customers …
Very happy with our experience at DFS Bradford all sorted and suite ordered would definitely recommend
2026年5月6日
自発的なレビュー
DFS Furniture - Bradford からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Bradford からの回答
Good morning,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Great service from both staff and…
Great service from both staff and management. Explained everything thoroughly and were super helpful.
2026年4月28日
DFS Furniture - Bradford からの回答
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Originally went to your store in…
Originally went to your store in Birstall and found a sofa I liked
As Bradford store was nearer I decided to go there
The staff were really good
Especially Zahara
She explained everything and was very informative, pointing out certain issues that had not been explained at the other store
I ended up placing an order straight away
A very good experience
Mostly down to Zahara
Thank you DFS
2026年5月4日
DFS Furniture - Bradford からの回答
Good afternoon Caroline,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Bradford からの回答
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Great service
Great service. The sales assistant Simran spent ages helping us choose the correct furniture. Nothing was too much trouble. Super friendly and efficient, but not pushy or overbearing. Cannot praise her highly enough.
2026年5月4日
DFS Furniture - Bradford からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Very polite and knowledgeable staff
Very polite and knowledgeable staff
No pressure selling gave information then left alone to make a decision
2026年5月4日
DFS Furniture - Bradford からの回答
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Bradford からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Brilliant customer service from akash…
Brilliant customer service from akash over the moon made very comfortable and took his time to explain each and everyone of the sofas we was looking at made me and my partner feel so at ease when we was stressed brilliant guy!
2026年5月2日
DFS Furniture - Bradford からの回答
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting DFS. 😊
Kind Regards,
Vanessa
DFS Customer Support
Excellent sales assistant
Excellent sales assistant, No hard sell at all. Explained everything clearly. Very engaging.
2026年4月29日
DFS Furniture - Bradford からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Huge shoutout to Simran for helping us…
Huge shoutout to Simran for helping us out for our new sofa set! Buying furniture can be overwhelming, but she made the whole process feel easy and even fun. She was very patient with all our questions regarding dimensions and delivery. We are so happy with our purchase and truly appreciate the top-notch customer service she provided. Thank you, Simran!"
2026年4月28日
DFS Furniture - Bradford からの回答
Good morning Ammar,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Simran.
Kind regards,
Lia
DFS Customer Support
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