First time buyer from DFS and I must say what an excellent customer service I received from this lovely lady. The customer service advisor was extremely friendly and helpful above all she had great kn... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
First time buyer from DFS and I must say what an excellent customer service I received from this lovely lady. The customer service advisor was extremely friendly and helpful above all she had great kn... もっと見る
企業が回答しました
The store assistant (Jas) was very patient with me & took the time to answer all of my questions. She made sure I understood everything. Jas was thorough & well informed, also generally friendly. She... もっと見る
企業が回答しました
The lady that helped show us round Shameela, was very lovely, knowledgable and helpful. We asked for a specific sized sofa and she was extremely attentive and friendly. We ended up purchasing a sofa,... もっと見る
企業が回答しました
Coming in with a sofa style in mind and then finding out it actually will not fit or look right in the room is disappointing BUT being in the knowledgeable hands of DFS sales person, Alona, soon broug... もっと見る
企業が回答しました
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述

Tilling Road, Brent Cross Shopping Park, NW2 1LS, London, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

DFS Furniture - Brent Cross からの回答
The store assistant (Jas) was very patient with me & took the time to answer all of my questions. She made sure I understood everything. Jas was thorough & well informed, also generally friendly. She made my store experience a great one.

DFS Furniture - Brent Cross からの回答
The lovely lady who served my talked me through everything. Helped me with what I needed to know. Smiling away as we speak. You should be proud to have her in your team

DFS Furniture - Brent Cross からの回答
I'd recommend DFS because of its excellent customer service and variety of products! We went to the DFS store in Brent Cross to buy a reclining chair, and a member of staff, Sophie, helped us a lot by explaining the entire process for placing the order, maintenance, guarantee, payment options, and delivery. Sophie was very attentive to our queries, patient and professional with us as we decided on the purchase. Buying this item is a significant investment for my family, and we appreciate that Sophie's customer service was on point, making the whole process more enjoyable and easy!

DFS Furniture - Brent Cross からの回答

DFS Furniture - Brent Cross からの回答
Great member of staff who helped me in Brent Cross.

DFS Furniture - Brent Cross からの回答
Excellent service with Sibina . She was amazing . Very helpful.

DFS Furniture - Brent Cross からの回答
First time buyer from DFS and I must say what an excellent customer service I received from this lovely lady. The customer service advisor was extremely friendly and helpful above all she had great knowledge of the sofa I was purchasing and was willing to answer all questions and queries I had before making the purchase. All the other staff were friendly too and the store had a variety of ranges to choose from.just waiting for my new sofa to arrive soon

DFS Furniture - Brent Cross からの回答
From start to finish, Gary made our sofa-buying experience easy and genuinely enjoyable. He listened carefully to what we needed—size, fabric durability with pets/kids, and a specific colour palette and then guided us through options without any pressure. He explained this in that was clear and honest, and he even mapped out how the sofa would fit in our room so we could visualise it properly.
Gary double-checked lead times, made sure the measurements would work with our doorway and suggested practical add-ons (stain protection and care tips) that actually made sense. Thanks to his patience and product knowledge, we felt completely confident in our choice and the sofa we picked is exactly right for our space

DFS Furniture - Brent Cross からの回答
The staff were so helpful in the Brent Cross store We kind of knew the sofa’s we wanted .Once we decided our choice we felt no pressure selling but making sure we were well taken care of

DFS Furniture - Brent Cross からの回答
The lady that helped show us round Shameela, was very lovely, knowledgable and helpful. We asked for a specific sized sofa and she was extremely attentive and friendly. We ended up purchasing a sofa, coffee table and a dining room table with chairs. She made our experience stress free and I would highly recommend coming here!

DFS Furniture - Brent Cross からの回答
Found the right round dining we were looking for. Sales advisor Jess was very helpful

DFS Furniture - Brent Cross からの回答
I had a very supportive day i needed something for my too son but couldn't afford expensive one so the sale lady sit with us and assisted us with what we could afford.i love dfs store as they care about their costumer needs.

DFS Furniture - Brent Cross からの回答
Coming in with a sofa style in mind and then finding out it actually will not fit or look right in the room is disappointing BUT being in the knowledgeable hands of DFS sales person, Alona, soon brought back the smiles. She took time to understand the space and usage of what was needed and recommended a brilliant sofa set that looked great, ticked the boxes and all within budget. We never felt rushed or pressured, but fully felt heard and looked after. Thank you DFS!

DFS Furniture - Brent Cross からの回答
The young lady who took care of me and my wife and showed us around exceptional service

DFS Furniture - Brent Cross からの回答
Went Brent Cross Branch, spoke to Jazz and Priya, their customer service was excellent, they were both professional , polite and friendly .

DFS Furniture - Brent Cross からの回答

DFS Furniture - Brent Cross からの回答
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