The advisor that helped me today was excellent, in my view she went above and beyond with her customer service. Her knowledge and experience shone through when dealing with me.
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I visited DFS in Brent Cross on 13th August, arriving only about an hour and a half before the store closed. I was looked after by a lovely member of staff who was absolutely fantastic from start... もっと見る
企業が回答しました
We visited this store on the 30/07/2026 and the customer service rep (apologies i cannot remember the name but its the young Somalian brother) the service he provided was so good! He explained everyth... もっと見る
企業が回答しました
Excellent Service at DFS Brent Cross I had a very positive experience at DFS Brent Cross, especially thanks to Aliona, who provided exceptional customer service. We purchased a sofa, coffe... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Tilling Road, Brent Cross Shopping Park, NW2 1LS, London, 英国
- 0333 999 9804
4.8
優良
3658件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
DFS Furniture - Brent Cross からの回答
Good morning Corry,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
The delivery with dfs was very smooth…
The delivery with dfs was very smooth with the second sofa
2026年5月10日
DFS Furniture - Brent Cross からの回答
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
We were very undecided with what…
We were very undecided with what exactly we wanted, but Alyona helped us narrow down the options, had plenty of patience explaining the differences and nuances, also displayed multiple options and made it much easier for us to choose
2026年5月10日
DFS Furniture - Brent Cross からの回答
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Great customer service
2026年5月10日
DFS Furniture - Brent Cross からの回答
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - Brent Cross からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
DFS Furniture - Brent Cross からの回答
Good morning,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Brent Cross からの回答
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
The staff at the store was very…
The staff at the store was very professional and helpful. I would like to say big thanks to to Mr. Eprahim
2026年5月10日
DFS Furniture - Brent Cross からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Brent Cross からの回答
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
The lady that served me was helpful and…
The lady that served me was helpful and polite.she explained everything clearly that I understood .
2026年5月9日
DFS Furniture - Brent Cross からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Was given the space to look and when…
Was given the space to look and when helped the lady was very helpful.
2026年4月30日
DFS Furniture - Brent Cross からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
I had such a great experience buying my…
I had such a great experience buying my sofa thanks to Priya! From start to finish, she was incredibly helpful, patient, and knowledgeable. She really took the time to understand what I was looking for and made the whole process smooth and stress-free.
Her friendly approach and attention to detail made all the difference, and I’m so happy with my choice. Highly recommend asking for Priya if you’re looking for excellent service!
2026年5月4日
DFS Furniture - Brent Cross からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
We had a fantastic experience at DFS…
We had a fantastic experience at DFS and wanted to say a huge thank you to Alyona for all her help while we were choosing our sofa. She was incredibly friendly, patient, and knowledgeable from start to finish, without ever making us feel pressured.
Alyona took the time to understand exactly what we were looking for, answered all our questions honestly, and helped us find the perfect sofa for our home. Her customer service was genuinely outstanding and made the whole shopping experience enjoyable and stress-free.
It’s rare to come across someone so professional and approachable, and she’s a real credit to DFS. We’re absolutely delighted with our purchase and very grateful for all her help. Thank you again, Alyona!
2026年5月4日
DFS Furniture - Brent Cross からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Great customer services
Great customer services. Very pleased how I was dealt with in the store.
Hopefully the products bought, will match the quality of that as well.
2026年5月4日
DFS Furniture - Brent Cross からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
DFS Furniture - Brent Cross からの回答
Good morning Daniel,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
We had a wonderful experience with…
We had a wonderful experience with Priya was a great help, find what we’ve been looking for and agreed with our deal.
2026年5月3日
DFS Furniture - Brent Cross からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
DFS Furniture - Brent Cross からの回答
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Staff were excellent and very…
Staff were excellent and very accommodating taking their time to help us.
2026年5月3日
DFS Furniture - Brent Cross からの回答
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Brent Cross からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Very helpful sales assistant
Very helpful sales assistant. Explained everything very thoroughly. Whole process was quick and straightforward.
2026年5月1日
DFS Furniture - Brent Cross からの回答
Hi, thank you so much for your 5* review. We're really glad that you had a great shopping experience at DFS, we can’t wait to deliver.
Kind Regards,
Vanessa
DFS Customer Support
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