Overall the experience I had was very impressive. The team member I dealt with was greatly helpful, explaining all the variations in fabric / colour / shape. I didn't feel pressured, which was import... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
couldn't ask for better customer service. staff were very helpful, gave us time without pressure, anything we were thinking of they knew the answer straight away.
企業が回答しました
The staff who help me in your store where absolutely lovely very helpful not too pushy ,the salesman gave me really good advice ,I feel confident I've bought the right things.thank you
企業が回答しました
Relaxing experience in a spotless showroom. Meg was a very knowlegeable, friendly sales person & not pushy at all. Nothing was too much trouble.
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Mill Close, Scawby Road, DN20 9JH, Brigg, 英国
- 0333 999 9731
4.9
優良
3043件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The staff were easily approachable and…
The staff were easily approachable and we didn't feel hounded. They left us to look around for a good while, without the usual pressure from sale reps
2026年7月1日
DFS Furniture - Brigg からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Helpful and friendly
Everyone was so helpful from going in to leaving explained everything in detail so I understood everything was so friendly and polite
2026年6月29日
DFS Furniture - Brigg からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Dean was really informative told us…
Dean was really informative told us what we wanted to know and made it a good experience
2026年6月28日
DFS Furniture - Brigg からの回答
Hello Jon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Very helpful present and guided through…
Very helpful present and guided through all with ease
2026年6月27日
DFS Furniture - Brigg からの回答
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great service
We were greeted by Carol who spoke to us initially and then left us to browse at our leisure, Once we had decided on our purchase she was very helpful and informative.
2026年6月26日
DFS Furniture - Brigg からの回答
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Browsing for a new Sofa
Went into store on Sunday, Dean was very helpful, he asked questions and guided me on where to look for what I needed. He allowed time for me to browse. As soon as I had a question he answered with confidence. He was polite and very accommodating. He was happy and not pushy when I wanted to go home and measure my space and decide which sofa I wanted. I Returned on Tuesday evening with a slight dilemma he was happy and extremely accommodating with my questions and gave advice where needed. A very pleasant and good experience. Thank you Dean for all your help, it was very much appreciated.
2026年6月23日
DFS Furniture - Brigg からの回答
Hello,
We're really grateful you shared this amazing 5* review. We are glad to hear that the team helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
Great customer service
Great customer service, went in looking to move away from a L-shape sofa and wasn’t to keen on the green colour we saw online walked into store at dfs brigg and the sofa we looked at was there in the green colour we wasn’t to sure about, we walked away ordering our 4 seat and 2 seat sofa along with a storage poof and cushions in the green as it was completely different, thanks for all the help in store amazing staff
2026年6月22日
DFS Furniture - Brigg からの回答
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Brigg からの回答
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
DFS Furniture - Brigg からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Amazing service
Amazing service, well informed staff and made shopping a new sofa so easy.
Mr Colin was really amazing and very patient.
2026年6月21日
DFS Furniture - Brigg からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
The staff were very friendly
The staff were very friendly and helpful and we didn’t feel pressured when in the store.
2026年6月21日
DFS Furniture - Brigg からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Brigg からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Brigg からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Great service very helpful good…
Great service very helpful good knowledge of what she was telling us. Would highly recommend
2026年6月18日
DFS Furniture - Brigg からの回答
Hello,
Thank you for sharing your lovely review with us.
Kind regards
Holly M
DFS Customer Support
Megan was amazing and soooo patient…
Megan was amazing and soooo patient while I had a toss up between three sofas.
Service was brilliant and informative
2026年6月17日
DFS Furniture - Brigg からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Was genuinely nice to not be harassed…
Was genuinely nice to not be harassed the second you walk through the door. I was able to look in peace before hand.
The guy we had was genuinely lovely and honest. Didn’t mess around and was kind enough to help even when my children were there.
2026年6月15日
DFS Furniture - Brigg からの回答
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Brigg からの回答
Hello Sebastian,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
The staff were very pleasant throughout…
The staff were very pleasant throughout our visit, we had numerous questions which they didn’t hesitate to answer. We had our daughter with us who they were engaging with and entertaining during our visit and they were very helpful and practical with our decision making
2026年6月14日
DFS Furniture - Brigg からの回答
Hello Ivan,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Staff was very helpful easy to talk to…
Staff was very helpful easy to talk to and ask questions and very welcoming without being pushy.
2026年6月13日
DFS Furniture - Brigg からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Very good listening and everything was…
Very good listening and everything was explained clearly. No rushing, very pleased with the whole experience.
2026年6月12日
DFS Furniture - Brigg からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
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