Overall the experience I had was very impressive. The team member I dealt with was greatly helpful, explaining all the variations in fabric / colour / shape. I didn't feel pressured, which was import... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Overall the experience I had was very impressive. The team member I dealt with was greatly helpful, explaining all the variations in fabric / colour / shape. I didn't feel pressured, which was import... もっと見る
企業が回答しました
couldn't ask for better customer service. staff were very helpful, gave us time without pressure, anything we were thinking of they knew the answer straight away.
企業が回答しました
The staff who help me in your store where absolutely lovely very helpful not too pushy ,the salesman gave me really good advice ,I feel confident I've bought the right things.thank you
企業が回答しました
Relaxing experience in a spotless showroom. Meg was a very knowlegeable, friendly sales person & not pushy at all. Nothing was too much trouble.
企業が回答しました
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述

Mill Close, Scawby Road, DN20 9JH, Brigg, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very helpful and friendly service. Fully explained all the size options and showed us on the screen in the colour we had chosen.

DFS Furniture - Brigg からの回答
It was a really great experience, informative, concise , helpful . It made spending a fortune pleasurable , if that’s possible

DFS Furniture - Brigg からの回答
Ordering online has been really easy, I called a lady who was very helpful as I had a query before I purchased. I went in to the store in Brigg hoping to purchase my sofa but the two gentleman who were working there were too bothered sitting on one of the sofa's chatting to ask if I needed any help. Wether it was because I was on my own with my 2 young children and they assumed I wouldn't be purchasing or they just couldn't be bothered who knows but we were in the store for at least 15 minutes and we clocked eyes at least 3 times and not once did they come over.

DFS Furniture - Brigg からの回答
Purchased 2 sofas (different types) and an armchair and after a few months we experienced piling or bobbling on one of the sofas (Fontaine) and contacted Customer Service and a visit was arranged, a few days later later I got a call from a different person informing me that this is to be expected and the visit would be cancelled as there would be nothing they could do, they told me I would need to purchase a piling removal tool and fix it myself!! Obviously the material used on this sofa is not fit for purpose and I was not informed about this issue at purchase or I would not on bought it, I’ve bought many sofas form DFS in the past but no more, god knows what it will look like in 3yrs time when I finish paying for it

DFS Furniture - Brigg からの回答
I had a good experience at dfs. The service was excellent and very helpful.

DFS Furniture - Brigg からの回答

DFS Furniture - Brigg からの回答
Salesmen little and large Dean were both very helpful in assisting me make an informed choice.

DFS Furniture - Brigg からの回答

DFS Furniture - Brigg からの回答
Ordered our new sofa today, sales team where very friendly, and not at all pushy, we dealt with Colin who was very knowledgeable and answered all questions that we asked, when sofa arrived 2 cushions where wrong, we contacted the showroom, and was told it was our fault, even though we didn't order this colour, Colin the salesman, was very rude and patronising towards my partner, should have guessed this,as he told us not to forget the review, as he gets a bonus from these, collected the cushions today, walked through door, and another gentleman was complaining, approached the salesman (Colin), to ask why he was rude to my partner turned around and walked into his office, definitely wouldn't order from this salesman AGAIN,

DFS Furniture - Brigg からの回答

DFS Furniture - Brigg からの回答
Salesman Dean was not pushy and he helped us choose the correct sofa bed. The other items we purchased, we knew about, but he was still helpful and attentive to our needs.
Great discount over the bank holiday weekend which helped us save on our bulk items.
Great experience!

DFS Furniture - Brigg からの回答
Brilliant service from dean very helpful and knowledgeable and even know I was a pain we eventually got there

DFS Furniture - Brigg からの回答
The store manager helped us today in the purchase of the sofa we've chosen. He was very professional and friendly and helpful. Great service, thank you

DFS Furniture - Brigg からの回答
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