DFS Furniture - Brigg レビュー 

3,043
TrustScore 5段階評価の5

4.9

Mill Close, Scawby Road, DN20 9JH Brigg, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Overall the experience I had was very impressive. The team member I dealt with was greatly helpful, explaining all the variations in fabric / colour / shape. I didn't feel pressured, which was import... もっと見る

企業が回答しました

5つ星のうち5の評価

couldn't ask for better customer service. staff were very helpful, gave us time without pressure, anything we were thinking of they knew the answer straight away.

企業が回答しました

5つ星のうち5の評価

The staff who help me in your store where absolutely lovely very helpful not too pushy ,the salesman gave me really good advice ,I feel confident I've bought the right things.thank you

企業が回答しました

5つ星のうち5の評価

Relaxing experience in a spotless showroom. Meg was a very knowlegeable, friendly sales person & not pushy at all. Nothing was too much trouble.

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. 日用品店
  4. リビングルーム用家具の店
  5. ソファー専門店
  6. 椅子張り店

当該企業による記述

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

当該企業による記述


連絡先

4.9

優良

TrustScore 5段階評価の5

3043件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(3,043)

過去12か月のレビュー数: 94,712

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Very helpful and friendly service

Very helpful and friendly service. Fully explained all the size options and showed us on the screen in the colour we had chosen.

2026年6月9日
DFS Furniture - Brigg ロゴ

DFS Furniture - Brigg からの回答

Hello Shaun,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

It was a really great experience

It was a really great experience, informative, concise , helpful . It made spending a fortune pleasurable , if that’s possible

2026年6月8日
DFS Furniture - Brigg ロゴ

DFS Furniture - Brigg からの回答

Hello Aidan,

Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Excellent

Honest and helpful

2026年6月7日
DFS Furniture - Brigg ロゴ

DFS Furniture - Brigg からの回答

Hello,

Thank you for your 5 star review.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち3の評価

Ordering online has been really easy but the Brigg store was below par

Ordering online has been really easy, I called a lady who was very helpful as I had a query before I purchased. I went in to the store in Brigg hoping to purchase my sofa but the two gentleman who were working there were too bothered sitting on one of the sofa's chatting to ask if I needed any help. Wether it was because I was on my own with my 2 young children and they assumed I wouldn't be purchasing or they just couldn't be bothered who knows but we were in the store for at least 15 minutes and we clocked eyes at least 3 times and not once did they come over.

2026年6月7日
DFS Furniture - Brigg ロゴ

DFS Furniture - Brigg からの回答

Good Morning Miss Cooney,

Thank you for taking the time to leave us your review. We do appreciate any feedback and for bringing this issue to our attention.

We are very sorry for the experience you have received with DFS and we will look into feeding this back to the relevant store to avoid this happening again. I can assure you it's not how we like to treat our customers.

We are happy to hear you were able to order and apologies again for the inconvenience this may have caused, we look forward to delivering your lovely new furniture!

Kind Regards,

Lorraine A
DFS Central Customer Support

5つ星のうち1の評価

Piling / bobbling after a few months

Purchased 2 sofas (different types) and an armchair and after a few months we experienced piling or bobbling on one of the sofas (Fontaine) and contacted Customer Service and a visit was arranged, a few days later later I got a call from a different person informing me that this is to be expected and the visit would be cancelled as there would be nothing they could do, they told me I would need to purchase a piling removal tool and fix it myself!! Obviously the material used on this sofa is not fit for purpose and I was not informed about this issue at purchase or I would not on bought it, I’ve bought many sofas form DFS in the past but no more, god knows what it will look like in 3yrs time when I finish paying for it

2026年6月4日
自発的なレビュー
DFS Furniture - Brigg ロゴ

DFS Furniture - Brigg からの回答

Good Morning,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. Please accept our apologies if you are experiencing a problem with your furniture. We are sorry to hear that you are having issues with your sofa.

I have taken a look into the order and can see you have been contacted to arrange a service visit, please be rest assured we will get this resolved for you.

Kind regards,

Lorraine A
DFS Customer Support

5つ星のうち5の評価

I had a good experience at dfs

I had a good experience at dfs. The service was excellent and very helpful.

2026年6月7日
DFS Furniture - Brigg ロゴ

DFS Furniture - Brigg からの回答

Hello Emily,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Well laid out store

Well laid out store, helpful staff

2026年6月5日
DFS Furniture - Brigg ロゴ

DFS Furniture - Brigg からの回答

Hello David,

Great review, thanks for sharing!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Ordered our new sofa today

Ordered our new sofa today, sales team where very friendly, and not at all pushy, we dealt with Colin who was very knowledgeable and answered all questions that we asked, when sofa arrived 2 cushions where wrong, we contacted the showroom, and was told it was our fault, even though we didn't order this colour, Colin the salesman, was very rude and patronising towards my partner, should have guessed this,as he told us not to forget the review, as he gets a bonus from these, collected the cushions today, walked through door, and another gentleman was complaining, approached the salesman (Colin), to ask why he was rude to my partner turned around and walked into his office, definitely wouldn't order from this salesman AGAIN,

2026年5月31日
DFS Furniture - Brigg ロゴ

DFS Furniture - Brigg からの回答

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Great sales man

Great sales man, wasn't rushed

2026年5月21日
DFS Furniture - Brigg ロゴ

DFS Furniture - Brigg からの回答

Hello Natalie,

Amazing review, we really appreciate it!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Great service

Great service, very nice relaxed and all information was given well

2026年5月26日
DFS Furniture - Brigg ロゴ

DFS Furniture - Brigg からの回答

Hello,

Thanks for sharing your lovely review!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Very helpful

Quick and accurate service

2026年5月25日
DFS Furniture - Brigg ロゴ

DFS Furniture - Brigg からの回答

Hello,

Great review, thanks for sharing!

Kind Regards

Lia
DFS Customer Support

5つ星のうち5の評価

Nice service

Nice service, got what I needed. Fast!

2026年5月25日
DFS Furniture - Brigg ロゴ

DFS Furniture - Brigg からの回答

Hello,

Thank you for your lovely review.

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Salesman Dean was not pushy and he…

Salesman Dean was not pushy and he helped us choose the correct sofa bed. The other items we purchased, we knew about, but he was still helpful and attentive to our needs.

Great discount over the bank holiday weekend which helped us save on our bulk items.

Great experience!

2026年5月25日
DFS Furniture - Brigg ロゴ

DFS Furniture - Brigg からの回答

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Brilliant service from dean very…

Brilliant service from dean very helpful and knowledgeable and even know I was a pain we eventually got there

2026年5月22日
DFS Furniture - Brigg ロゴ

DFS Furniture - Brigg からの回答

Hello,

Thank you for sharing your kind review with us.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

The store manager helped us today in…

The store manager helped us today in the purchase of the sofa we've chosen. He was very professional and friendly and helpful. Great service, thank you

2026年5月22日
DFS Furniture - Brigg ロゴ

DFS Furniture - Brigg からの回答

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

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