Great service, really helpful staff who explained everything and our options before making a final decision which made it feel like you were not being pressured into anything. Can’t wait to receive ou... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The store was very well presented, with a huge selection of furniture. The staff were welcoming and attentive but not pushy. But, they were there when needed. Dean was very knowledgeable and efficien... もっと見る
Overall the experience I had was very impressive. The team member I dealt with was greatly helpful, explaining all the variations in fabric / colour / shape. I didn't feel pressured, which was import... もっと見る
企業が回答しました
couldn't ask for better customer service. staff were very helpful, gave us time without pressure, anything we were thinking of they knew the answer straight away.
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Mill Close, Scawby Road, DN20 9JH, Brigg, 英国
- 0333 999 9731
4.9
優良
3046件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
DFS Furniture - Brigg からの回答
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Brigg からの回答
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Great experience!
I had a great experience in the Brigg store today, the showroom was lovely, so much so it convinced me to buy a rug which I wasn’t expecting! Colin was really helpful and talked me through the finance process really clearly.
2026年5月3日
DFS Furniture - Brigg からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Brigg からの回答
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
The care and knowledge of staff member
What we really appreciate is that we wasn't put under pressure by someone following us around. The guy that dealt with us was very knowledgeable and told us everything we needed to know
2026年5月2日
DFS Furniture - Brigg からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Brigg からの回答
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Brigg からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Not pressured in the shop by sales…
Not pressured in the shop by sales people. Given clear, sound advice
2026年4月26日
DFS Furniture - Brigg からの回答
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Is a really great store
Is a really large lovely store. Lovely and airy. Great displays so many choices and colours. Was lovely walking around exploring. Its a great store.
2026年4月26日
DFS Furniture - Brigg からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Curtious and professional
2026年4月15日
DFS Furniture - Brigg からの回答
Good afternoon,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Chilled atmosphere
Chilled atmosphere, no pushy, overbearing sales person breathing down your neck the minute you walk in the store, easy to get around store, large carpark, friendly staff. Great range of products.
2026年4月22日
DFS Furniture - Brigg からの回答
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Chance to look & try at leisure without…
Chance to look & try at leisure without being hassled by staff. Once we'd made our choice Curtis was helpful, knowledgeable & friendly. Great experience.
2026年4月21日
DFS Furniture - Brigg からの回答
Good afternoon Jane,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Curtis was very helpful not pushy and…
Curtis was very helpful not pushy and explained everything we needed to know
2026年4月20日
DFS Furniture - Brigg からの回答
Good morning Nick,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Colin was a great help at the brigg…
Colin was a great help at the brigg shop, fantastic service and a detailed breakdown of cost and optional extras, highly recommend
2026年4月19日
DFS Furniture - Brigg からの回答
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
DFS Furniture - Brigg からの回答
Good Morning,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Great service
Went with an idea of what we wanted, purchased something different. Staff excellent introduced themselves, pointed us in the direction needed,didnt stalk us, but were available when we had questions. They were helpful, understanding and very professional. Sorted our purchase extremly well.
2026年4月18日
DFS Furniture - Brigg からの回答
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
The salesman Dean gave great product…
The salesman Dean gave great product knowledge in a comfortable way and respectfully answered any questions we had
2026年4月17日
DFS Furniture - Brigg からの回答
Good Morning,
Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Dean.
Kind Regards,
Jordan
DFS Customer Support
Shockingly poor customer service for a…
Shockingly poor customer service for a missing couch.
Order placed in store on the 31st December with delivery confirmed by end of February. Call to request delivery finally received mid March, however, only one couch delivered. Nearly a month later and still no second couch. Weeks of chasing, being given new delivery dates and yet the couch is still not here. Finally today we understand that until the order is cancelled and reissued the system has a “ghost” order and we will be stuck in this loop. So I now have to wait another 9 weeks for delivery .The best compensation that can be offered is £180 or I cancel the entire order and am left with nothing. I feel forced to take the entirely inadequate compensation and wait another 9 weeks hoping my couch arrives. I am flabbergasted.
2026年4月16日
自発的なレビュー
DFS Furniture - Brigg からの回答
We are truly sorry to hear about the concerns you have raised regarding your recent experience. After carefully reviewing your order, we can confirm that the Store Manager has been in touch with the order holder and that a resolution has been agreed upon. If you feel that your issue has not been fully resolved or if you require any further assistance, please don’t hesitate to get in touch with us on 0333 99 99 777. Our team is always here to listen and help in any way we can to ensure your satisfaction.
Kind Regards,
Vanessa
DFS Customer Support
Very pleasent Lady it was a really good…
Very pleasent Lady it was a really good experience.
2026年4月15日
DFS Furniture - Brigg からの回答
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Went to your Brigg store this morning
Went to your Brigg store this morning. Had a good walk around the store no pressure selling. I felt very relaxed picked a sofa which I liked. Dean the salesman was very professional and friendly All in all a great experience
2026年4月14日
DFS Furniture - Brigg からの回答
Good afternoon Nicholas,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Dean.
Kind regards,
Lia
DFS Customer Support
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