Great service, really helpful staff who explained everything and our options before making a final decision which made it feel like you were not being pressured into anything. Can’t wait to receive ou... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The store was very well presented, with a huge selection of furniture. The staff were welcoming and attentive but not pushy. But, they were there when needed. Dean was very knowledgeable and efficien... もっと見る
企業が回答しました
Overall the experience I had was very impressive. The team member I dealt with was greatly helpful, explaining all the variations in fabric / colour / shape. I didn't feel pressured, which was import... もっと見る
企業が回答しました
couldn't ask for better customer service. staff were very helpful, gave us time without pressure, anything we were thinking of they knew the answer straight away.
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Mill Close, Scawby Road, DN20 9JH, Brigg, 英国
- 0333 999 9731
4.9
優良
3046件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
DFS Furniture - Brigg からの回答
Hi there, it’s great to hear you would recommend us after your recent visit to DFS. We hope you found the perfect sofa!
Kind Regards,
Vanessa
DFS Customer Support
We had a lovely experience in store…
We had a lovely experience in store with the lady who sold our sofa to us. This is for our first home and her patience was really appreciated, we had to change our minds and start again due to our original choice not fitting. The lady was understanding and made us feel comfortable when we were stressed, we accidentally made her go over her work hours, however not once did we feel rushed. She happily stayed to make sure we were happy with our purchase.
2026年3月21日
DFS Furniture - Brigg からの回答
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
DFS Furniture - Brigg からの回答
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Most helpful and easy experience I’ve…
Most helpful and easy experience I’ve had visiting dfs and choose perfect sofa thanks guys 5* service
2026年3月21日
DFS Furniture - Brigg からの回答
Hello,
Thank you for sharing your kind feedback with us.
Kind regards,
Holly M
DFS Customer Support
Dean is fantastic- DFS Brigg
No pushy salesman but helpful and informative when asked for help.
2026年3月15日
DFS Furniture - Brigg からの回答
Good Morning,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Lorraine A
DFS Central Customer Support
Great advice
Great advice. Sales assistant was very helpful. Not pushy, left us to decide and get on with it, then supported us with answers to questions when needed.
2026年3月15日
DFS Furniture - Brigg からの回答
Good morning,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Dean was very informative and answered…
Dean was very informative and answered all my questions 10 out of 10
2026年3月15日
DFS Furniture - Brigg からの回答
Good morning Paul,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Good selection.
I enjoyed our visit today, a great choice of seating and friendly, knowledgeable staff.
2026年3月14日
DFS Furniture - Brigg からの回答
Good Morning Roger,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Brigg からの回答
Good Morning Andrea,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Went in to look at a sofa with my…
Went in to look at a sofa with my grandma. Dean was very clear when giving all the details my grandma needed to hear. As she has to wear hearing aids. He gave her time to process what was being said to her and time to reply. Gave all the details that was needed clearly. Very helpful and understanding.
2026年3月11日
DFS Furniture - Brigg からの回答
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Amazing experience
Amazing experience, everything done quickly and efficiently ensuring we was happy with everything along the way. Can’t wait to receive my sofa now !
2026年3月3日
DFS Furniture - Brigg からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service at DFS. Have a great day 😊
Kind Regards,
Vanessa
DFS Customer Support
Excellent customer service
Excellent customer service - I was very pleased that the sales agent explained to us about the different types of leather
2026年3月8日
DFS Furniture - Brigg からの回答
Good afternoon Helen,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Brigg からの回答
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Straight forward customer service
Really great customer service from Andy at the Brigg store
No pushy hard sell , just a relaxed atmosphere sitting on the sofa we have chosen , like having at chat at a friend’s house , everything explained in plain English , a real pleasure to of shooed there
2026年2月9日
DFS Furniture - Brigg からの回答
Hello, thank you for taking the time to leave a review on your positive experience with us. I am happy to hear of the excellent customer service you have received. We hope you found the perfect sofa.
Kind Regards,
Vanessa
DFS Customer Support
Quick and easy to order
2026年3月6日
DFS Furniture - Brigg からの回答
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
excellent informative service in brigg…
excellent informative service in brigg store today.Not pushy just helpful and ordered our new sofa.
2026年3月6日
DFS Furniture - Brigg からの回答
Hello,
Thank you for sharing your kind feedback with us.
Kind regards,
Holly M
DFS Customer Support
Shopping for new sofa
Was able to browse at my leisure begore making a decidion. Staff ectremely helpful and pleasant.
2026年3月4日
DFS Furniture - Brigg からの回答
Good afternoon Dorothy,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Everything from start to finish was…
Everything from start to finish was Fantastic.The salesman ,Colin, was brilliant.He was very professional , a credit to the store .
2026年3月3日
DFS Furniture - Brigg からの回答
Good afternoon Debra,
Thanks for your lovely feedback, we’re glad to hear Colin met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Brigg からの回答
Good morning Mandy,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
DFS Furniture - Brigg からの回答
Good morning Catherine,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
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