Great experience. Ali looked after us. No pushy sales tactics, came over asked how we were, if we needed anything and answered any questions we had. Left us to decide and then was happy to comeback a... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Eleni was absolutely amazing from start to finish, helped us through the purchasing, engaged in friendly conversation about random things so it did not feel like a sales push.and wanted to make sure... もっと見る
企業が回答しました
Our sales advisor Ali was superb. He was very knowledgeable, understood our needs and helped us find the perfect sofa sets for our new home. Trying out the sofa sets on the shop floor, it was very obv... もっと見る
企業が回答しました
The Guy was very helpful gave us loads of information and advice. Talked about cleaning products and what we should and shouldn’t do. Very satisfied, good quality service - looking forward now to my... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
442 Newmarket Road, CB5 8JL, Cambridge, 英国
- 0333 999 9817
4.9
優良
3519件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
We were welcomed in to the store and…
We were welcomed in to the store and after asking after a certain sofa the salesman gave us some good alternative options as the sofa i had seen on line was no longer available.
2026年8月2日
DFS Furniture - Cambridge からの回答
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Gary was very helpful straight to the…
Gary was very helpful straight to the point and made ordering and picking the sofa easy.
2026年8月1日
DFS Furniture - Cambridge からの回答
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
The salesman was great
The salesman was great. Very chatty and welcoming. A real credit to your company. 10/10
2026年8月1日
DFS Furniture - Cambridge からの回答
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very helpful efficient staff
2026年8月1日
DFS Furniture - Cambridge からの回答
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
DFS Furniture - Cambridge からの回答
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
DFS Furniture - Cambridge からの回答
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Customwr care and fully imformed
Gary the sales man i a knoiedgable perfectionist when imforning the customer he was so helpful and understanding,couldnt do enough for us, highly recomend his customer service. Thank you Dfs
2026年7月29日
DFS Furniture - Cambridge からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Purchase of Living Room furniture
Our sales advisor / representative (Martin) was very supportive and patient. After a thorough evaluation of options, taking measurements and calculating prices / costs versus offers / deals, we made our choice and are looking forward to the delivery
2026年7月25日
DFS Furniture - Cambridge からの回答
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Very good sales man good at his job
2026年7月26日
DFS Furniture - Cambridge からの回答
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Lorraine A
DFS Central Customer Support
Ali was great 5*
Ali was great, expert knowledge, no upselling. We even considered some more expensive products but rather than up-sell, he gave us his expert advice and explained why the option we had chosen was in fact better. Kids also enjoyed him making hot chocolates for them. The shop and all staff was welcoming & friendly. No better place to look through a great range of products with highly knowledgeable staff.
2026年7月26日
DFS Furniture - Cambridge からの回答
Hello Jamie,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Good service
Sofas have not yet arrived as we order them today but so far the customer experience from Martin and Ali has been very helpful.
2026年7月27日
DFS Furniture - Cambridge からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Sales experience.…
A very helpful and friendly sales advisor made the whole experience of choosing and buying my sofa a really enjoyable and exciting interlude. I was also impressed by the choice and colours available.
2026年7月24日
DFS Furniture - Cambridge からの回答
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Cambridge からの回答
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Friendly experience from the moment we…
Friendly experience from the moment we walked in, great knowledgeable advice from the assistant and her manager Jane
2026年7月25日
DFS Furniture - Cambridge からの回答
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Gary was fantastic so helpful full of…
Gary was fantastic so helpful full of knowledge I think he should be promoted if I could I would give him 11 stars
2026年7月25日
DFS Furniture - Cambridge からの回答
Good Morning,
We are really happy that Gary met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Went to visit your store in Cambridge…
Went to visit your store in Cambridge and was very pleased with the people who attend my purchase found them to be extremely helpful polite and friendly when explaining their policy’s and purchasing my item can’t thank them enough for making it such a pleasure to shop there
2026年7月24日
DFS Furniture - Cambridge からの回答
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Knowledge of products
We had visited the store twice before and had mostly made our minds up as to what we wanted to purchase. Staff were welcoming and knowledgable and we purchased more than we had agreed on - sign of a good salesperson
2026年7月24日
DFS Furniture - Cambridge からの回答
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Very good service
2026年7月23日
DFS Furniture - Cambridge からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
We have had an amazing time speaking…
We have had an amazing time speaking with Eleni! She gave us every detail we needed to know and was overall a very positive experience. Me and my partner would like to give her a huge thank you ☺️ .
2026年7月22日
DFS Furniture - Cambridge からの回答
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Great Experience
Staff member Gary was fantastic and very welcoming. He let us take our time, and was accommodating to our needs. In fact, he knew exactly what we did need!
An excellent, no-pressure experience all round; would highly recommend.
2026年7月20日
DFS Furniture - Cambridge からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Lorraine A
DFS Central Customer Support
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