Our experience at dfs was fantastic the customer service and support was brilliant do apologise I totally forgot her name “pretty blonde woman” she was brilliant at explaining how everything works wit... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We went to DFS Doncaster branch and was warmly received by Helena. She introduced herself and gave us a brief introduction of where different types of sofa located. When we found the sofa we wanted,... もっと見る
企業が回答しました
The salesperson was very courteous, very knowledgeable and very patient with us as we looked at over twenty sofas before finally settling on one to purchase. All the stages of the paperwork were expla... もっと見る
企業が回答しました
We love our sofa! The whole process was smooth, easy and all went exactly as planned, no delays and very happy with the customer service in store, would recommend
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
16 High Street, DN6 8DP, Doncaster, 英国
- 0333 999 9732
4.9
優良
3203件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The sales person was courteous and…
The sales person was courteous and helpful without being pushy
2026年7月19日
DFS Furniture - Carcroft からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Friendly and helpful staff
All our needs were met. The staff were very friendly and helpful
2026年7月18日
DFS Furniture - Carcroft からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
DFS Furniture - Carcroft からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
The staff and service was immaculate…
The staff and service was immaculate everything was done quick and easy explained thoroughly and made the experience easy for us to decide our sofa. The man that helped us made the experience better for us
2026年7月18日
DFS Furniture - Carcroft からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Staff very helpful and not in your face…
Staff very helpful and not in your face , both staff very polite and knowledgeable and the whole process was very quick , I will certainly be very happy to go there again 10out of 10 ,
Thanks max
2026年7月16日
DFS Furniture - Carcroft からの回答
Hello Max,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Helpful and not at all pushy
Helpful and not at all pushy, staff members explained in detail about care of sofa's I've ordered. Very efficient service.
2026年7月15日
DFS Furniture - Carcroft からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Forgot the young man's name but he was amazing, very friendly helped got us sorted real quick
The staff member that helped us was excellent, real nice bloke. Great service from him.
2026年7月15日
DFS Furniture - Carcroft からの回答
Hello,
Thank you for sharing your lovely review with us.
Kind Regards,
Holly M
DFS Customer Support
The lady I spoke to was very helpful…
The lady I spoke to was very helpful and pleasant and didn’t push me at all but answered all my questions and told me all I needed to know
2026年7月14日
DFS Furniture - Carcroft からの回答
Hello Anne,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Carcroft からの回答
Hello Alex,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
I walked into dfs not knowing what I…
I walked into dfs not knowing what I wanted and was seen by Louise who helped me pick the perfect sofa down to fabric, colours and size, she was so hopefully and was very thorough on Customer service! Great service thank you!
2026年7月14日
DFS Furniture - Carcroft からの回答
Hello Laura,
We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!
Kind regards,
Lia
DFS Customer Support
Quick and efficient
2026年7月13日
DFS Furniture - Carcroft からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Easy buying experience!
Joe was really easy going, very helpful and not pushy at all. Very informative and knowledgeable about the products which helped us to make an informed choice.
2026年7月11日
DFS Furniture - Carcroft からの回答
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Placing an order at DFS Carcroft with the excellent Emily.
Emily was very knowledgeable, professional,patient and friendly. A very enjoyable experience.
2026年7月10日
DFS Furniture - Carcroft からの回答
Hello David,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Attentive gave us space very…
Attentive gave us space very professional and nothing was a problem
2026年7月10日
DFS Furniture - Carcroft からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Great customer service
The lady that dealt with us was very knowledgeable and more than happy to assist us with our purchase, excellent customer service thank you
2026年7月9日
DFS Furniture - Carcroft からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Lovely store
Lovely store, helpful staff, good service, large range to view and a free coffee.
2026年7月2日
DFS Furniture - Carcroft からの回答
Hello Kim,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Joe was very helpful
Joe was very helpful, polite and went above and beyond, he’s a credit to your company
2026年7月8日
DFS Furniture - Carcroft からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Quick easy affable sales
2026年7月8日
DFS Furniture - Carcroft からの回答
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Visited & bought my new sofa from your…
Visited & bought my new sofa from your Carcroft store 07-07-26 was greeted from a lovely polite lady (Helena) I think her name was. Very knowledgeable & couldn’t do enough to help me pick my perfect sofa. Thank you
2026年7月7日
DFS Furniture - Carcroft からの回答
Hello Donna,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Helped me through out
Helped me through out. So helpful and no pressure. I was in control all the day. They where there when I needed advice. No pressure at all
2026年7月4日
DFS Furniture - Carcroft からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。