Following a visit to the Bradford store and not being able to find the sofa we were looking for we travelled to your Doncaster store as we were told the sofa we wanted to look at was there. Really gla... もっと見る
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Our experience at dfs was fantastic the customer service and support was brilliant do apologise I totally forgot her name “pretty blonde woman” she was brilliant at explaining how everything works wit... もっと見る
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We went to DFS Doncaster branch and was warmly received by Helena. She introduced herself and gave us a brief introduction of where different types of sofa located. When we found the sofa we wanted,... もっと見る
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Lauren in Carcroft in Doncaster was very friendly and helpful for sorting the confusion to opt the right sofas and a coffee table for my house. She is truly like one of our family members to explains... もっと見る
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企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
16 High Street, DN6 8DP, Doncaster, 英国
- 0333 999 9732
4.9
優良
3214件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Placing an order at DFS Carcroft with the excellent Emily.
Emily was very knowledgeable, professional,patient and friendly. A very enjoyable experience.
2026年7月10日
DFS Furniture - Carcroft からの回答
Hello David,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Attentive gave us space very…
Attentive gave us space very professional and nothing was a problem
2026年7月10日
DFS Furniture - Carcroft からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Great customer service
The lady that dealt with us was very knowledgeable and more than happy to assist us with our purchase, excellent customer service thank you
2026年7月9日
DFS Furniture - Carcroft からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Lovely store
Lovely store, helpful staff, good service, large range to view and a free coffee.
2026年7月2日
DFS Furniture - Carcroft からの回答
Hello Kim,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Joe was very helpful
Joe was very helpful, polite and went above and beyond, he’s a credit to your company
2026年7月8日
DFS Furniture - Carcroft からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Quick easy affable sales
2026年7月8日
DFS Furniture - Carcroft からの回答
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Visited & bought my new sofa from your…
Visited & bought my new sofa from your Carcroft store 07-07-26 was greeted from a lovely polite lady (Helena) I think her name was. Very knowledgeable & couldn’t do enough to help me pick my perfect sofa. Thank you
2026年7月7日
DFS Furniture - Carcroft からの回答
Hello Donna,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Helped me through out
Helped me through out. So helpful and no pressure. I was in control all the day. They where there when I needed advice. No pressure at all
2026年7月4日
DFS Furniture - Carcroft からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Jo was very helpful n knowledgeable
Jo was very helpful n knowledgeable. Nothing was too much trouble n he was extremely patient with all our questions n described the care packages in detail and in layman's terms. That's why we purchased there n then.
2026年6月28日
DFS Furniture - Carcroft からの回答
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
We have purchased several items over…
We have purchased several items over the years from DFS Carcroft Doncaster. One of the reasons being the customer service we always receive from Joe the salesperson. He has excellent communication skills, he is approachable, and has good product knowledge. He gives good advice and is very helpful,
2026年7月5日
DFS Furniture - Carcroft からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great experience
Great experience. Didn’t feel harassed by staff. All very helpful and informative
2026年7月5日
DFS Furniture - Carcroft からの回答
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
The lady who approached us was an excellent sales lady
The lady who approached us was absolutely lovely she explained everything we needed to know about the furniture we chose she was very knowledgable a nd pushy she is realy lovely sales girl i think her name was Lauren pardon me if im mistaken she was very afficiant very pleasant and was lovely being attended to by her I’m looking forward to my furniture being delivered
2026年7月4日
DFS Furniture - Carcroft からの回答
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
Come communication explained everything very well and Shannon was very polite
The customer service me and my wife and mother in law received from your Doncaster branch from Shannon was absolutely fantastic and couldn’t of asked for anybody better and helped once again couple hours later on the phone while re sorting out the size
2026年7月4日
DFS Furniture - Carcroft からの回答
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - Carcroft からの回答
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
I new exactly what I wanted when I went…
I new exactly what I wanted when I went into the store. The assistant was very professional and helpful.
2026年7月2日
DFS Furniture - Carcroft からの回答
Good Afternoon,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
buying new sofas
came in this morning greeted by a nice polite young man JOSEPH, offered coffee said if want anything give me a call, then did what a good salesman should and left us to choose what we wanted then came over and helped with all the paper work and made the sale
2026年7月1日
DFS Furniture - Carcroft からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Excellent service
Excellent service from Lauren, there was no pushing for sales and happy to let you decide what’s right for you and explained every clearly
2026年6月27日
DFS Furniture - Carcroft からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Good service from Lauren
Lauren was knowledgeable, professional and efficient .
Good service
2026年6月30日
DFS Furniture - Carcroft からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Great experience
Greeted by a very friendly young man who was a massive help in me purchasing my sofa.
Great knowledge of what brand I was looking for, size, colour etc.
Spent a decent amount of time with me and didn't rush to push the sale through.
Very pleasant experience from entering the store to leaving
2026年6月29日
DFS Furniture - Carcroft からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
DFS Furniture - Carcroft からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
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