DFS Furniture - Chelmsford レビュー 2,238

TrustScore 5段階評価の5

4.9

4 Westway, CM1 3FJ Chelmsford, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We had Marco help us today, from the Chelmsford store. He was very knowledgeable, didn’t feel pressured, he made us feel welcome by making us a coffee and showing us options with the colours. To b... もっと見る

企業が回答しました

5つ星のうち5の評価

Very helpful, they made sure to cover everything you needed to know. Very accommodating and even showed you other furniture with similar dimensions that they didn't have in the showroom so you could v... もっと見る

企業が回答しました

5つ星のうち5の評価

Great experience from start to finish looking for a sofa for the new house. Was greeted warmly by Alex upon entry and offered help, but not overbearing. We had previously seen something we liked but w... もっと見る

企業が回答しました

5つ星のうち5の評価

Marco and his team were polite, helpful, clear and made shopping straightforward and easy. Marco explained my various options patiently and throughout my experience i felt much supported. Many thanks... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. 日用品店
  4. リビングルーム用家具の店
  5. ソファー専門店
  6. 椅子張り店

当該企業による記述

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

当該企業による記述


連絡先

4.9

優良

TrustScore 5段階評価の5

2238件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great service Stephen was extremely…

Great service Stephen was extremely helpful and knowledgeable

2026年5月30日
DFS Furniture - Chelmsford ロゴ

DFS Furniture - Chelmsford からの回答

Good Afternoon,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

Great customer service and the staff…

Great customer service and the staff was lovely and helpful and Sarah showed us different ranges and she went through in detail about the different ranges

2026年5月28日
DFS Furniture - Chelmsford ロゴ

DFS Furniture - Chelmsford からの回答

Hello Jenny,

Thanks for your lovely feedback, we’re glad to hear Sarah met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Very helpful

Very helpful, they made sure to cover everything you needed to know. Very accommodating and even showed you other furniture with similar dimensions that they didn't have in the showroom so you could visually get an idea of the actual size. Lovely experience.

2026年5月26日
DFS Furniture - Chelmsford ロゴ

DFS Furniture - Chelmsford からの回答

Hello Kimberely,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Highly recommend if you’re looking for a sofa! 🤩

We had Marco help us today, from the Chelmsford store.
He was very knowledgeable, didn’t feel pressured, he made us feel welcome by making us a coffee and showing us options with the colours.
To be honest, i have never received such good customer care, an asset to the company. Thank you!

2026年5月24日
DFS Furniture - Chelmsford ロゴ

DFS Furniture - Chelmsford からの回答

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Fantastic customer care

Fantastic customer care - great experience with buying a new sofa at Chelmsford store - thanks

2026年5月23日
DFS Furniture - Chelmsford ロゴ

DFS Furniture - Chelmsford からの回答

Hello,

Thank you for sharing your lovely review with us.

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Fantastic experience at DFS this…

Fantastic experience at DFS this morning. Took advantage of the sale plus it was a great shopping experience. Got exactly what I needed and it’s being delivered on 7 days! Excellent customer service.

2026年5月23日
DFS Furniture - Chelmsford ロゴ

DFS Furniture - Chelmsford からの回答

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

5つ星のうち5の評価

Marco and his team were polite

Marco and his team were polite, helpful, clear and made shopping straightforward and easy. Marco explained my various options patiently and throughout my experience i felt much supported. Many thanks to them.

2026年5月23日
DFS Furniture - Chelmsford ロゴ

DFS Furniture - Chelmsford からの回答

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Sales staff where very helpful talked…

Sales staff where very helpful talked me through the whole order.

2026年5月21日
DFS Furniture - Chelmsford ロゴ

DFS Furniture - Chelmsford からの回答

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

New sofas purchase

The sales staff were friendly, knowledgeable and explained all our options available. We have bought sofas from DFS before and are very happy with their customer service and product quality

2026年5月13日
DFS Furniture - Chelmsford ロゴ

DFS Furniture - Chelmsford からの回答

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Really helpful staff

Really helpful staff

2026年5月19日
DFS Furniture - Chelmsford ロゴ

DFS Furniture - Chelmsford からの回答

Good morning Rosie,

Thanks for the 5 stars! It's much appreciated

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Sofa

Efficient in store process and friendly staff

2026年5月16日
DFS Furniture - Chelmsford ロゴ

DFS Furniture - Chelmsford からの回答

Good morning,

Amazing review, we really appreciate it!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Great experience from start to finish…

Great experience from start to finish looking for a sofa for the new house. Was greeted warmly by Alex upon entry and offered help, but not overbearing. We had previously seen something we liked but we're since unsure about, so Alex talked us through different options along with the different materials and colours available to us. Offered us a drink, took time to clearly explain the different add ons available to us and helped us make a choice for the sofas we needed. Would highly recommend

2026年5月12日
DFS Furniture - Chelmsford ロゴ

DFS Furniture - Chelmsford からの回答

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Alex met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

5つ星のうち5の評価

Friendly staff and easy to place an…

Friendly staff and easy to place an order.

2026年5月10日
DFS Furniture - Chelmsford ロゴ

DFS Furniture - Chelmsford からの回答

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

5つ星のうち5の評価

Very helpful and no pressure to decide

The sales assistant was very helpful and especially patient with us, as we struggled to pick between two ranges. We had a very bad experience with a different company which ended up with the furniture ombudsman finding in our favour so we were rather nervous to avoid similar issues but the process was straightforward, and we have had more contact from DFS (with useful information - not spam) than the whole time with their competitor. We look forward to receiving the furniture in a few weeks. Thank you.

2026年5月3日
DFS Furniture - Chelmsford ロゴ

DFS Furniture - Chelmsford からの回答

Good Morning,

Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Kind Regards,

Lorraine A
DFS Central Customer Support

5つ星のうち5の評価

A very positive experience

A very positive experience. Alex talked us through our purchase thoroughly. Would highly recommend.

2026年5月9日
DFS Furniture - Chelmsford ロゴ

DFS Furniture - Chelmsford からの回答

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

5つ星のうち5の評価

Excellent experience in DFS today

Excellent experience in DFS today. Was welcomed in to the store, had help choosing certain aspects of the sofa we wanted and given great advice during it.

2026年5月4日
DFS Furniture - Chelmsford ロゴ

DFS Furniture - Chelmsford からの回答

Good Morning,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

I ordered two and three seater power…

I ordered two and three seater power recliners online after trying in store. Delivered in less than two weeks . Very polite and experienced delivery men .
Lovely sofas and happy with look and comfort.

2026年5月4日
DFS Furniture - Chelmsford ロゴ

DFS Furniture - Chelmsford からの回答

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Professional.

Professional, helpful, respectful. Efficient.

2026年5月3日
DFS Furniture - Chelmsford ロゴ

DFS Furniture - Chelmsford からの回答

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

Very professional and informative…

Very professional and informative service. Made me feel at ease.

2026年5月2日
DFS Furniture - Chelmsford ロゴ

DFS Furniture - Chelmsford からの回答

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

We walked in store and were greeted by…

We walked in store and were greeted by Marco. When we had decided what we wanted he showed us how the sofa bed worked. He gave us time to discuss with my partner and made sure we were happy and explained everything in full.

2026年5月2日
DFS Furniture - Chelmsford ロゴ

DFS Furniture - Chelmsford からの回答

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,
Vanessa
DFS Customer support

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