Riley was really helpful and informative. He let us make our our decision while providing all the information we needed and was happy to answer any questions. He made us feel like he was there but wit... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Matthew was very helpful from start to finish. We had a very good idea what we wanted and he found answers to all of our questions to ensure we were purchasing the best product for us.
企業が回答しました
After visiting DfS a week previously we went back, knew who we needed to talk to- Stephen. He remembered us, we knew exactly what sofas we wanted. From start to finish less than an hour. Stephen was v... もっと見る
企業が回答しました
Great experience from start to finish looking for a sofa for the new house. Was greeted warmly by Alex upon entry and offered help, but not overbearing. We had previously seen something we liked but w... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
4 Westway, CM1 3FJ, Chelmsford, 英国
- 0333 999 9522
4.9
優良
2280件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very knowledgeable about the product
Very knowledgeable about the product, friendly and made me a coffee
2026年7月22日
DFS Furniture - Chelmsford からの回答
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - Chelmsford からの回答
Hello Duncan,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Matthew was very helpful from start to…
Matthew was very helpful from start to finish. We had a very good idea what we wanted and he found answers to all of our questions to ensure we were purchasing the best product for us.
2026年7月18日
DFS Furniture - Chelmsford からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Riley was really helpful and…
Riley was really helpful and informative. He let us make our our decision while providing all the information we needed and was happy to answer any questions. He made us feel like he was there but without pushing and was lovely to deal with. We gave him the measurements and he knew what he had to offer without needing the iPad, we had a lovely experience and have everything we need in the package we bought. Would definitely recommend buying from dfs and especially from Riley.
2026年7月19日
DFS Furniture - Chelmsford からの回答
Good Morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
Excellent experience and service
Excellent experience and service
Abbey was friendly and very helpful
2026年7月14日
DFS Furniture - Chelmsford からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
DFS Furniture - Chelmsford からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Great service from Matt in Chelmsford
2026年7月12日
DFS Furniture - Chelmsford からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Staff were very friendly
Staff were very friendly. Helpful and the perfect balance of helping with queries without over crowding you
2026年7月11日
DFS Furniture - Chelmsford からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
I have bought from DFS many times…
I have bought from DFS many times before, always find a varied range of furniture competitively priced. Riley was very polite and knowledgeable to deal with
2026年7月10日
DFS Furniture - Chelmsford からの回答
Hello William,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Our salesman was knowledgeable about…
Our salesman was knowledgeable about the sofa we chose he very helpfully put the rug we bought into our car. Everything was explained and he asked if we understood
2026年7月3日
DFS Furniture - Chelmsford からの回答
Hello Amanda,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Fabulous staff
Fabulous staff !
Couldn’t have done anymore for us !
Very attentive and friendly.
2026年7月6日
DFS Furniture - Chelmsford からの回答
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Matthew who sold me the sofa was…
Matthew who sold me the sofa was brilliant. He was very knowledgable and not pushy allowing me to choose the right sofa.
2026年7月4日
DFS Furniture - Chelmsford からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Knowledgeable salesperson who ran…
Knowledgeable salesperson who ran through how to care for the leather sofa and chairs.
2026年7月4日
DFS Furniture - Chelmsford からの回答
Hello,
Thank you for sharing your lovely feedback with us.
Kind regards
Holly M
DFS Customer Support
Staff were very helpful and the man who…
Staff were very helpful and the man who looked after us couldn’t be more helpful.
2026年7月2日
DFS Furniture - Chelmsford からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Great service from beginning to end.
2026年7月2日
DFS Furniture - Chelmsford からの回答
Hello Andrea,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Matt made us welcome and offered help…
Matt made us welcome and offered help from the start without being pushy.
He answered all our questions and even offered us a coffee.
2026年6月28日
DFS Furniture - Chelmsford からの回答
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Matt.
Kind Regards,
Jordan
DFS Customer Support
Alex was very polite and knowledgeable
Alex was very polite and knowledgeable, and was brilliant in getting through the sale speedily. It was very easy to complete our purchase.
2026年6月28日
DFS Furniture - Chelmsford からの回答
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Alex.
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Chelmsford からの回答
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Staff were friendly and approachable
Staff were friendly and approachable, gave me all the details costs breakdown without pushing me to but everything. Physical demonstrations with the easy glide system, letting me recline on the recliner. store was a nice physical which was heaven with the weather.
2026年6月27日
DFS Furniture - Chelmsford からの回答
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Abbey explained everything nice and…
Abbey explained everything nice and clearly and made the process very smooth
2026年6月25日
DFS Furniture - Chelmsford からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
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