Alex was absolutely brilliant – was thoroughly informative and knowledgeable about the products and made sure to talk us through absolutely everything very clearly and politely. Whilst we had chosen w... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Fabulous experience at DFS today. Sarah was so helpful and not at all pushy. I was shown fabric samples, she helped with sizing guides and sofa care. She gave me space to measure, phone my husban... もっと見る
We had a friendly 'Good Morning do you need any help' no pressure which was much appreciated. Yes we were allowed to walk around and view the sofas etc. Josh was very helpful when our decision wa... もっと見る
企業が回答しました
We had a great experience with Sarah in Chelmsford today. She was friendly and attentive but gave us time to consider and look at other options. She made us very comfortable, offered us a drink and to... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
4 Westway, CM1 3FJ, Chelmsford, 英国
- 0333 999 9522
4.9
優良
2305件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent Service
We were assisted by Alex today who was extremely helpful . A real credit to the store. Thank you.
2026年8月8日
DFS Furniture - Chelmsford からの回答
Hello Elaine,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Chelmsford からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Great service
Great service, the girl working there we saw 3 times and she was outstanding! I'm sorry I can't remember her name but really want her to be recognised as she was on annual leave when we finally committed our purchase, however Riley finished off her sale marvellously and we have walked away happy and excited for our new furniture
2026年8月5日
DFS Furniture - Chelmsford からの回答
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Staff most helpful and friendly.
2026年8月3日
DFS Furniture - Chelmsford からの回答
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
The Staff member that helped us was…
The Staff member that helped us was brilliant, Very helpful and professional.
2026年7月26日
DFS Furniture - Chelmsford からの回答
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Everything ran smoothly and was…
Everything ran smoothly and was explained very well, great service would recommend to anyone
2026年7月29日
DFS Furniture - Chelmsford からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Josh was amazing!!
Purchasing our beautiful leather sofa New Temla (Lazy-Boy) was a great experience. The knowledge was brilliant and had all our questions answered. Putting us at ease and confident in our purchase.
Sharon and Tony Higgins
2026年7月26日
DFS Furniture - Chelmsford からの回答
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Excellent service.
Excellent service.
Friendly staff, helpful, was able to decide on own accord, no pressure to buy.
2026年7月26日
DFS Furniture - Chelmsford からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
DFS Furniture - Chelmsford からの回答
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
DFS Furniture - Chelmsford からの回答
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very knowledgeable about the product
Very knowledgeable about the product, friendly and made me a coffee
2026年7月22日
DFS Furniture - Chelmsford からの回答
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - Chelmsford からの回答
Hello Duncan,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Matthew was very helpful from start to…
Matthew was very helpful from start to finish. We had a very good idea what we wanted and he found answers to all of our questions to ensure we were purchasing the best product for us.
2026年7月18日
DFS Furniture - Chelmsford からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Riley was really helpful and…
Riley was really helpful and informative. He let us make our our decision while providing all the information we needed and was happy to answer any questions. He made us feel like he was there but without pushing and was lovely to deal with. We gave him the measurements and he knew what he had to offer without needing the iPad, we had a lovely experience and have everything we need in the package we bought. Would definitely recommend buying from dfs and especially from Riley.
2026年7月19日
DFS Furniture - Chelmsford からの回答
Good Morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
Excellent experience and service
Excellent experience and service
Abbey was friendly and very helpful
2026年7月14日
DFS Furniture - Chelmsford からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
DFS Furniture - Chelmsford からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Great service from Matt in Chelmsford
2026年7月12日
DFS Furniture - Chelmsford からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Staff were very friendly
Staff were very friendly. Helpful and the perfect balance of helping with queries without over crowding you
2026年7月11日
DFS Furniture - Chelmsford からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
I have bought from DFS many times…
I have bought from DFS many times before, always find a varied range of furniture competitively priced. Riley was very polite and knowledgeable to deal with
2026年7月10日
DFS Furniture - Chelmsford からの回答
Hello William,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Our salesman was knowledgeable about…
Our salesman was knowledgeable about the sofa we chose he very helpfully put the rug we bought into our car. Everything was explained and he asked if we understood
2026年7月3日
DFS Furniture - Chelmsford からの回答
Hello Amanda,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
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