Alex was absolutely brilliant – was thoroughly informative and knowledgeable about the products and made sure to talk us through absolutely everything very clearly and politely. Whilst we had chosen w... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
All staff were polite, helpful and friendly with our kids from start to finish. Josh dealt with us and was fantastic, he was very patient with our children and helped us finalise our order really quic... もっと見る
I was served by a lovely South African man this afternoon (sorry I didn’t catch his name), he was so helpful and welcoming. He offered us tea and coffee to start and was helping us with measurements a... もっと見る
企業が回答しました
Fabulous experience at DFS today. Sarah was so helpful and not at all pushy. I was shown fabric samples, she helped with sizing guides and sofa care. She gave me space to measure, phone my husban... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
4 Westway, CM1 3FJ, Chelmsford, 英国
- 0333 999 9522
4.9
優良
2312件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Riley the brilliant shop assistant
2026年4月19日
DFS Furniture - Chelmsford からの回答
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Fantastic salesmanship ❤️
Our sales man was first class , made us feel comfortable and invited us for teas and coffee allowing us too really test out the sofa that I went on too purchase.
2026年4月25日
DFS Furniture - Chelmsford からの回答
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
We were impressed by the member of…
We were impressed by the member of staff who served us. He explained everything in a courteous and helpful way and was very patient in dealing with all our questions. Everything was carried out in a business-like, but relaxed, manner. We would come again! Thank you.
2026年4月23日
DFS Furniture - Chelmsford からの回答
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - Chelmsford からの回答
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Friendly staff
Friendly staff, knew their stuff, made us feel really welcome with our children too
2026年4月19日
DFS Furniture - Chelmsford からの回答
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Our sales assistant Marco was 1st…
Our sales assistant Marco was 1st class, very experienced and polite.
2026年4月19日
DFS Furniture - Chelmsford からの回答
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
First class service
From the minute we walked into the store it was like we were the only customer. A sales person greeted us, showed us the the area the items were located in explained what there was and then vacated to give us time to choose. Once we had chosen he was attentive, offered coffee and took the order explaining the options without pressurising for you to purchase. First class start to finish
2026年4月18日
DFS Furniture - Chelmsford からの回答
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Marco was excellent
Marco was excellent! Easy to talk too and explained everything brilliantly! So helpful and knowledgeable. Thanks Marco
2026年4月17日
DFS Furniture - Chelmsford からの回答
Good afternoon,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Sales manager was extremly helpful
Sales manager was extremly helpful, was very clear and procise
2026年4月16日
DFS Furniture - Chelmsford からの回答
Good morning Daryl,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lia
DFS Customer Support
Wonderful team and information about each sofa we looked at…
The team at dfs Chelmsford was very helpful in helping us feel at easy when we was choosing our sofa and gave us loads of information about each sofa we looked at, highly recommended and a great team
2026年4月6日
DFS Furniture - Chelmsford からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Very good customer service
When we walked into the store we were greeted almost immediately by Steven. We told him what we were looking for and he was very helpful
We liked the sofa bed we saw and it was a good price in comparison to other sofas we had looked at previously
Steven was pleasant, informative and not at all pushy. Overall a good experience and I’d recommend the shop and Steven !
2026年4月12日
DFS Furniture - Chelmsford からの回答
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Great customer service
2026年4月6日
DFS Furniture - Chelmsford からの回答
What a fantastic review, thank you so much for taking the time to write this 😊 have a great day.
Kind Regards,
Vanessa
DFS Customer Support
Had the product we needed and…
Had the product we needed and salesperaon was very knowledgeable.
2026年4月4日
DFS Furniture - Chelmsford からの回答
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Chelmsford からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service at DFS. Have a great day 😊
Kind Regards,
Vanessa
DFS Customer Support
Marco was very helpful
Marco was very helpful, we have made a great purchase and definitely been advised the right thing.
2026年4月11日
DFS Furniture - Chelmsford からの回答
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Very helpful and knowledgable staff…
Very helpful and knowledgable staff member plus a cup of tea provided for each of us !
2026年4月3日
DFS Furniture - Chelmsford からの回答
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Chelmsford からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Riley was very informative, and gave us his time and advice.
Riley was very informative, very friendly experience. 11/10
2026年4月6日
DFS Furniture - Chelmsford からの回答
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Great service
Matt was really knowledge and gave us lots of options (we had specific needs)
2026年4月6日
DFS Furniture - Chelmsford からの回答
Hello,
Thank you for sharing your great review with us.
Kind Regards,
Holly M
DFS Customer Support
Chelmsford DFS
Marco was extremely helpful, very knowledgeable and answered all of our questions with regards to sizes and furniture protection
2026年4月2日
DFS Furniture - Chelmsford からの回答
Good morning Pete,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
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