Alex was absolutely brilliant – was thoroughly informative and knowledgeable about the products and made sure to talk us through absolutely everything very clearly and politely. Whilst we had chosen w... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
All staff were polite, helpful and friendly with our kids from start to finish. Josh dealt with us and was fantastic, he was very patient with our children and helped us finalise our order really quic... もっと見る
企業が回答しました
I was served by a lovely South African man this afternoon (sorry I didn’t catch his name), he was so helpful and welcoming. He offered us tea and coffee to start and was helping us with measurements a... もっと見る
企業が回答しました
Fabulous experience at DFS today. Sarah was so helpful and not at all pushy. I was shown fabric samples, she helped with sizing guides and sofa care. She gave me space to measure, phone my husban... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
4 Westway, CM1 3FJ, Chelmsford, 英国
- 0333 999 9522
4.9
優良
2316件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The gentleman was very helpful
The gentleman was very helpful, he explained everything we needed to know about the sofa and had a very cheerful disposition
2026年2月21日
DFS Furniture - Chelmsford からの回答
Good afternoon,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Excellent service
Greeted promptly once I was ready.
I knew what I wanted so the order process was quick and efficient.
2026年2月21日
DFS Furniture - Chelmsford からの回答
Good afternoon Jackie,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Chelmsford からの回答
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
The sofa bed.
The sofa bed I purchased was demonstrated with all questions I had answered by friendly polite DFS staff.
2026年2月17日
DFS Furniture - Chelmsford からの回答
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Lorraine A
DFS Central Customer Support
Purchasing sofa
The young man that welcome us (think his was was Riley) was very helpful and informative - didn’t feel pressurised with his sales performance
2026年2月17日
DFS Furniture - Chelmsford からの回答
Good morning Jane,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
DFS Furniture - Chelmsford からの回答
We appreciate your initial positive impression, and we hope you enjoy our offerings once you have the chance to try them!
Kind Regards,
Vanessa
DFS Customer Support
Steve was very thorough even checking…
Steve was very thorough even checking the fabric selected in the light which was brilliant as what we selected we then didn’t like.
2026年2月16日
DFS Furniture - Chelmsford からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Matt was very knowledgeable and…
Matt was very knowledgeable and professional about the settee we were choosing
2026年2月15日
DFS Furniture - Chelmsford からの回答
We appreciate you taking the time to leave us such a great review. We're happy to hear that you found our staff member to be helpful and informative.
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Chelmsford からの回答
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Very helpful and manage to sort us very…
Very helpful and manage to sort us very quickly - forgot the gentleman’s name, so please pass our regards on.
2026年2月15日
DFS Furniture - Chelmsford からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Marco at Chelmsford was extremely…
Marco at Chelmsford was extremely helpful, knowledgeable and friendly, no pressure and very easy process
2026年2月15日
DFS Furniture - Chelmsford からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Member of staff Matt was really helpful…
Member of staff Matt was really helpful and informative
2026年2月15日
DFS Furniture - Chelmsford からの回答
Hello,
Thank you for your great feedback.
Kind Regards,
Holly M
DFS Customer Support
DFS Furniture - Chelmsford からの回答
Thank you for your positive review.
Kind Regards,
Vanessa
DFS Customer Support
the show room was nicely laid out and…
the show room was nicely laid out and the staff attentive. I loved the lighting on display but unfortunately wasn't allowed to purchase. Shame, seems a bit weird since you have the space to display it. Very helpful staff. I was served by a very nice young man called Riley. Explained everything well and we made a deal. I can't wait to receive my furniture
2026年2月10日
自発的なレビュー
DFS Furniture - Chelmsford からの回答
We appreciate you taking the time to leave us your review. We're happy to hear that you liked our showroom and found our team helpful. We will pass on your comments regarding the lighting. We are glad you made a purchase and hope you love your new furniture.
Kind regards,
Vanessa
DFS Customer Support
DFS Furniture - Chelmsford からの回答
Good morning Hayley,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Excellent service and very…
Excellent service and very knowledgeable would definitely recommend, coffee was excellent and a nice personal touch!
2026年2月8日
DFS Furniture - Chelmsford からの回答
We appreciate you recommending us and are so glad you found our team knowledgeable and the coffee to your liking. Thank you for your fantastic review!
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture - Chelmsford からの回答
Good Morning Gillian,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
The gentleman from South Africa was…
The gentleman from South Africa was very informative and was an excellent salesman.He had a very friendly manner and was very helpful.
2026年2月6日
DFS Furniture - Chelmsford からの回答
Good Morning Piers,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Jordan
DFS Customer Support
The price The quality and the staff
The price The quality and the staff, who went out of their way to help.
2026年2月3日
DFS Furniture - Chelmsford からの回答
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
All staff very polite and helpful.
All staff very polite and helpful.
Had a really good experience was greeted by a member of staff then was left alone to look around without being followed around the store unlike other sofa shops.
The buying process was very straightforward and simple to set up the finance.
2026年2月2日
DFS Furniture - Chelmsford からの回答
We appreciate you taking the time to share your experience. We're happy to hear that our team was helpful and polite, and that you enjoyed the browsing and buying process.
Kind Regards.
Vanessa
DFS Customer Support
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