DFS Furniture - Cheltenham レビュー 2,760

Very helpful and friendly, put my mind at ease

Very pleased with the customer service I received when purchasing my new sofa. The staff were very helpful and made the whole process easy and stress-free. I walked in with a sofa in mind and completed my purchase within 20 minutes. The price was reasonable, and I would definitely recommend DFS not only for their top-quality furniture, but also for their excellent customer service.

Very professional and helpful staff (Mike).

Great customer service, not too pushy but explained all optional extras really well. Answered any questions we had and discussed the different payment options clearly. Thank you

Amazing service

We arrived at Dfs on Thursday and the older gentleman helped with discussing measurement’s and vast information on the sofa. I went home to make sure it would be suitable for my living room and returned on the Friday and the lady before purchasing also gave me knowledgeable information on how to clean the sofa if I was to stain it etc and was just as helpful!
I am so happy with the service of my visits and can’t wait for my sofa to arrive.
Thank you dfs! Absolutely great service. You have lovely staff members.

Very helpful member of staff who helped when needed but left us to explore the furniture. A very pleasant experience overall.

Helpful member of staff who was not too pushy.

Excellent customer service. Really patient and attentive.

Quick easy process. Courteous staff and welcoming environment

Was greeted and dealt with in a very friendly and professional way by Carrie.
Everything was explained in great detail .
Please thank her for me.

The lady what helped was very nice ,friendly and very helpful .

Lots to choose from. Friendly staff

Mike and Sam were super helpful, even taking the time to show us how to properly care for the sofa we purchased. Would highly recommend going in store to chat with either of them about the options available.

Very helpful

I was very pleased with my visit to the Chelteham store. The young lady who helped me was new to the job but you would not know. She was very friendly and proffesional and helped me with my choice of sofa. The store has a large selection to choose from and for all price ranges. I am looking forward to the delivery.

Sam welcomed us into the store as we passed him and inquired if we needed any help. We showed him on our phone the name of the sofa we wanted to see and he guided us to where it was. Sam then checked in with us and then helped us proceed with the order. Really pleasant nature. Felt no pressure to any part of the sale. Really informative and allowed us to make the right decision for us.