DFS Furniture - Cheltenham レビュー 

2,847
TrustScore 5段階評価の5

4.9

GALLAGHER RETAIL PARK GALLAGHER RETAIL PARK, GL51 9RR Cheltenham, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Both Laila and Sam were exceptional. Friendly and well informed but not pushy or “salesy”. There was none of the usual sales patter that we had in other stores. Sam in particular was fantastic and rea... もっと見る

企業が回答しました

5つ星のうち5の評価

After seeing a sofa on the website me and my husband loved we tried to purchase from online but the website kept crashing so we decided to go into our nearest branch cheltenham to take a look at it in... もっと見る

企業が回答しました

5つ星のうち5の評価

From the moment we started talking I got the feeling all Samuel wanted to do was sell us what we wanted. I was given options time to think and never felt pressured to buy. His knowledge on everything... もっと見る

企業が回答しました

5つ星のうち5の評価

We wanted a new recliner sofa and had seen something we liked on the DFS website. We went to our local store to check it suitability but decide to buy a different sofa! Carrie, in the Cheltenham, sto... もっと見る

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. 日用品店
  4. リビングルーム用家具の店
  5. ソファー専門店
  6. 椅子張り店

当該企業による記述

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

当該企業による記述


連絡先

  • GALLAGHER RETAIL PARK GALLAGHER RETAIL PARK, GL51 9RR, Cheltenham, 英国

  • 0333 999 9758

4.9

優良

TrustScore 5段階評価の5

2847件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.9

すべてのレビュー

(2,847)

過去12か月のレビュー数: 99,255

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Very helpful

2026年5月16日
DFS Furniture - Cheltenham ロゴ

DFS Furniture - Cheltenham からの回答

Hello,

Thanks for the 5 stars! It's much appreciated

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Good service 5*

Very welcome staff and very helpful

2026年6月23日
DFS Furniture - Cheltenham ロゴ

DFS Furniture - Cheltenham からの回答

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

5つ星のうち5の評価

Very helpful

Very helpful, not pushy, considerate and quick!

2026年6月20日
DFS Furniture - Cheltenham ロゴ

DFS Furniture - Cheltenham からの回答

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

We bought two chairs today!

On entering the store Mike was the person who came forward to greet us and ask what help we needed.
He pointed out the chair models to suit us, their finishes, availability, cost etc.
Having taken our time to try out seating we explained our position of needing more time to arrive at a decision and left.
Later the same afternoon we returned and spoke to Mike again and when satisfied he talked us through the purchasing process.
Mike took the time to explain exactly what we were choosing, its delivery and aftercare, as well as insurance and payment. At all times he was informative, calm, kind, friendly and helpful.
Mike made the whole experience a very positive one.

2026年6月13日
DFS Furniture - Cheltenham ロゴ

DFS Furniture - Cheltenham からの回答

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

5つ星のうち5の評価

The quality of a good salesman

I went looking for a sofabed and your salesman helped a great deal. Initially, he showed me what was available in the shop and took the trouble to show me just how the beds opened up. I then went to look at beds in two other shops before returning to buy the first one I had seen. The same salesman then gave me a masterclass in all I needed to know about the delivery, care an available options for the sofabed. I was very impressed.

2026年6月13日
DFS Furniture - Cheltenham ロゴ

DFS Furniture - Cheltenham からの回答

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

5つ星のうち5の評価

Very helpful and attentive staff

Very helpful and attentive staff. Our sales assistant went through everything and explained everything to us.

2026年6月13日
DFS Furniture - Cheltenham ロゴ

DFS Furniture - Cheltenham からの回答

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

5つ星のうち5の評価

Staff really helpful

The lady who served us was really friendly and nothing was too much trouble. She made allowances for my disabled husband and overall made our sofa buying experience very relaxed and informative.

2026年6月13日
DFS Furniture - Cheltenham ロゴ

DFS Furniture - Cheltenham からの回答

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

5つ星のうち5の評価

Very friendly and knowledgeable…

Very friendly and knowledgeable assistant.

2026年6月12日
DFS Furniture - Cheltenham ロゴ

DFS Furniture - Cheltenham からの回答

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

5つ星のうち5の評価

Sam in the Cheltenham store was so…

Sam in the Cheltenham store was so helpful. Answered any questions we had and got us lovely sofa for a great price. Would highly recommend speaking to him.

2026年6月11日
DFS Furniture - Cheltenham ロゴ

DFS Furniture - Cheltenham からの回答

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,
Vanessa
DFS Customer Support

5つ星のうち5の評価

Fantastic service!

Fantastic service!

2026年6月8日
DFS Furniture - Cheltenham ロゴ

DFS Furniture - Cheltenham からの回答

Hello,

Great review, thanks for sharing!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Good customer service

Good customer service

2026年6月8日
DFS Furniture - Cheltenham ロゴ

DFS Furniture - Cheltenham からの回答

Hello,

Thanks for sharing your lovely review!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Absolutely thrilled with my visit to…

Absolutely thrilled with my visit to DFS. The customer service was top-notch and made a potentially stressful decision so much fun. Everything was explained clearly, and I feel confident in my choice. Counting down the days until our new sofa arrives!! thank you to the amazing team

2026年6月1日
DFS Furniture - Cheltenham ロゴ

DFS Furniture - Cheltenham からの回答

Hello Taylor,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Excellent service at Cheltenham

We had visited before for a look and returned a few days later for the purchase. The store staff remembered us and we made our purchase without any hassle. Sadly I did not notice our member of staff's name, but I can highly recommend her as she listened to our needs.

2026年6月8日
DFS Furniture - Cheltenham ロゴ

DFS Furniture - Cheltenham からの回答

Hello Julie,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Fantastic experience buying a sofa

I purchased a sofa today. I already had an idea of what I wanted. We had a gentleman approach us about what we were looking for. He was fantastic start to finish. He wasnt to pushy which is what would have put me off as I already pretty much knew what I wanted. Great experience all round. I dont remember his name but I purchased a Ravina Sofa at 1.15pm on 7th June in Cheltenham so that should narrow it down.

2026年6月7日
DFS Furniture - Cheltenham ロゴ

DFS Furniture - Cheltenham からの回答

Good Morning,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind Regards,

Lorraine A
DFS Central Customer Support

5つ星のうち5の評価

Friendly staff

Friendly staff. Good range of sofas

2026年5月31日
DFS Furniture - Cheltenham ロゴ

DFS Furniture - Cheltenham からの回答

Hello Wendy,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

5つ星のうち4の評価

It was a pleasant experience and very…

It was a pleasant experience and very friendly and the staff were happy to help.

2026年5月30日
DFS Furniture - Cheltenham ロゴ

DFS Furniture - Cheltenham からの回答

Hello,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

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