Both Laila and Sam were exceptional. Friendly and well informed but not pushy or “salesy”. There was none of the usual sales patter that we had in other stores. Sam in particular was fantastic and rea... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Both Laila and Sam were exceptional. Friendly and well informed but not pushy or “salesy”. There was none of the usual sales patter that we had in other stores. Sam in particular was fantastic and rea... もっと見る
企業が回答しました
After seeing a sofa on the website me and my husband loved we tried to purchase from online but the website kept crashing so we decided to go into our nearest branch cheltenham to take a look at it in... もっと見る
企業が回答しました
From the moment we started talking I got the feeling all Samuel wanted to do was sell us what we wanted. I was given options time to think and never felt pressured to buy. His knowledge on everything... もっと見る
企業が回答しました
We wanted a new recliner sofa and had seen something we liked on the DFS website. We went to our local store to check it suitability but decide to buy a different sofa! Carrie, in the Cheltenham, sto... もっと見る
企業が回答しました
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述

GALLAGHER RETAIL PARK GALLAGHER RETAIL PARK, GL51 9RR, Cheltenham, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Fantastic service so far (delivery is yet to come!) but shop service was excellent!

DFS Furniture - Cheltenham からの回答

DFS Furniture - Cheltenham からの回答
Sales assistant was most accommodating, during the sale negotiations.

DFS Furniture - Cheltenham からの回答
On entering the store Mike was the person who came forward to greet us and ask what help we needed.
He pointed out the chair models to suit us, their finishes, availability, cost etc.
Having taken our time to try out seating we explained our position of needing more time to arrive at a decision and left.
Later the same afternoon we returned and spoke to Mike again and when satisfied he talked us through the purchasing process.
Mike took the time to explain exactly what we were choosing, its delivery and aftercare, as well as insurance and payment. At all times he was informative, calm, kind, friendly and helpful.
Mike made the whole experience a very positive one.

DFS Furniture - Cheltenham からの回答
I went looking for a sofabed and your salesman helped a great deal. Initially, he showed me what was available in the shop and took the trouble to show me just how the beds opened up. I then went to look at beds in two other shops before returning to buy the first one I had seen. The same salesman then gave me a masterclass in all I needed to know about the delivery, care an available options for the sofabed. I was very impressed.

DFS Furniture - Cheltenham からの回答
Very helpful and attentive staff. Our sales assistant went through everything and explained everything to us.

DFS Furniture - Cheltenham からの回答
We looked around sat on lots sofa's the young assistent

DFS Furniture - Cheltenham からの回答
The lady who served us was really friendly and nothing was too much trouble. She made allowances for my disabled husband and overall made our sofa buying experience very relaxed and informative.

DFS Furniture - Cheltenham からの回答

DFS Furniture - Cheltenham からの回答
Sam in the Cheltenham store was so helpful. Answered any questions we had and got us lovely sofa for a great price. Would highly recommend speaking to him.

DFS Furniture - Cheltenham からの回答
Absolutely thrilled with my visit to DFS. The customer service was top-notch and made a potentially stressful decision so much fun. Everything was explained clearly, and I feel confident in my choice. Counting down the days until our new sofa arrives!! thank you to the amazing team

DFS Furniture - Cheltenham からの回答
We had visited before for a look and returned a few days later for the purchase. The store staff remembered us and we made our purchase without any hassle. Sadly I did not notice our member of staff's name, but I can highly recommend her as she listened to our needs.

DFS Furniture - Cheltenham からの回答
I purchased a sofa today. I already had an idea of what I wanted. We had a gentleman approach us about what we were looking for. He was fantastic start to finish. He wasnt to pushy which is what would have put me off as I already pretty much knew what I wanted. Great experience all round. I dont remember his name but I purchased a Ravina Sofa at 1.15pm on 7th June in Cheltenham so that should narrow it down.

DFS Furniture - Cheltenham からの回答
It was a pleasant experience and very friendly and the staff were happy to help.

DFS Furniture - Cheltenham からの回答
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。