I had a fantastic experience at DFS purchasing my new sofa, and I’d especially like to thank Tommy for all his help. He was incredibly friendly, helpful and professional without being pushy at all... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Very friendly staff, was able to look around with out being harassed but knew help was available if needed. Greg was very helpful and knowledgeable told us everything we needed to know regarding ou... もっと見る
An absolute joy to visit DFS today. All the staff were so friendly and knowledgeable, there were no pressure sales. Our sales assistant Matt, was so helpful and informative of the sofa we chose... もっと見る
Went in to greyhound Park chester today looking for a new sofa. Met a lovely man named Matt who was very helpful and was ever so knowledgeable about his job. Came away with everything needed includ... もっと見る
企業が回答しました
企業情報
当該企業による記述
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
当該企業による記述
連絡先
Chaser Court, CH1 4QG, Chester, 英国
- 0333 999 9754
4.9
優良
4842件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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Salesman was excellent
Salesman was excellent - I can’t remember his name - he was from Ellesmere Port… apologies!
2026年7月11日
DFS Furniture - Chester からの回答
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Fantastic
Matt in the Chester store was fantastic, he explained everything to me perfectly, and was so helpful.
2026年7月21日
DFS Furniture - Chester からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Amazing store
First off all would like to thank all the staff as they were all friendly and professional and the manger as he asked me if I wanted a hot drink....( I did take the offer)
Daniel was amazing very welcoming could answer any question I asked and made me feel truly comfortable with my sale
Would allways recommend going to dfs in future as they are the best in the business
2026年7月21日
DFS Furniture - Chester からの回答
Hello Dan,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind regards,
Lia
DFS Customer Support
Service was fab
Service was fab! The sales person was very knowledgeable and offered useful advice without being pushy. Definitely recommend!
2026年7月20日
DFS Furniture - Chester からの回答
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Amazing staff
Amazing staff, not pushy and in your face when browsing. Staff made the process easier taking criteria we wanted and finding the perfect sofa. Fantastic service from start to completing the order. Now awaiting delivery of sofa.
2026年7月20日
DFS Furniture - Chester からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Excellent Customer Service from Aron…
Excellent Customer Service from Aron really helpful and made the whole experience very simple
2026年7月18日
DFS Furniture - Chester からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Tommy was very welcoming and helpful…
Tommy was very welcoming and helpful when buying our couch. Can’t thank him enough! Give the lad a raise 👍
2026年7月18日
DFS Furniture - Chester からの回答
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Our server joshwas very helpful and…
Our server joshwas very helpful and knowledgeable and explained everything very clearly
2026年7月19日
DFS Furniture - Chester からの回答
Hello,
Thank you for sharing your lovely review with us.
Kind regards
Holly M
DFS Customer Support
Greg was extremely helpful in helping…
Greg was extremely helpful in helping us to choose our next sofa.
Very knowledgeable & polite!
Returning customer to this fabulous store.
Extremely pleased- Thankyou!
1st class customer service as always!
2026年7月19日
DFS Furniture - Chester からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
DFS Furniture - Chester からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Friendly
Not pushy , let's you take your time in choosing the sofa, very helpful and friendly
2026年7月18日
DFS Furniture - Chester からの回答
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
DFS Furniture - Chester からの回答
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
DFS Furniture - Chester からの回答
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
DFS Furniture - Chester からの回答
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Great service
2026年7月17日
DFS Furniture - Chester からの回答
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Found our suite in another store
When we arrived the suite we had viewed a week earlier had unfortunately been sold as it was on a special offer. The manageress and Aaron worked there magic and found the same suite available at another store and arranged everything for us. Great service !!
2026年7月12日
DFS Furniture - Chester からの回答
Hello Colin,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
We had Josh who approached us as we…
We had Josh who approached us as we entered and pointed out round the store where the sofas we were specifically looking for were. Additionally, when coming to ordering ours he was also brilliant.
2026年7月11日
DFS Furniture - Chester からの回答
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Honest and not pushy salesman
Honest and not pushy salesman, really personable. With good knowledge.
2026年7月12日
DFS Furniture - Chester からの回答
Hello,
Thank you for your kind feedback.
Kind Regards,
Holly M
DFS Customer Support
No pushy sales techniques
No pushy sales techniques. Went away measured and then came back! Wouldn't have dome this otherwise!
Don't like it when sales reps follow you around the store but the guy that helped us! Been there 3 weeks and never did this! Fab!
2026年7月11日
DFS Furniture - Chester からの回答
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
First class service throughout our visit
We were looked after all the way through our visit by a very knowledgeable store assistant who explained everything in detail about the sofa we had chosen.
We were made very welcome and the store assistant was so polite & friendly.
We recommend if you are looking for a new sofa that you visit this store in Chester.
We will definitely return in future.
10 out of 10 from us.
2026年7月11日
DFS Furniture - Chester からの回答
Hello,
We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!
Kind regards
Holly M
DFS Customer Support
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