DFS Furniture - Chester レビュー 

4,849
TrustScore 5段階評価の5

4.9

Chaser Court, CH1 4QG Chester, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Very friendly staff, was able to look around with out being harassed but knew help was available if needed. Greg was very helpful and knowledgeable told us everything we needed to know regarding ou... もっと見る

企業が回答しました

5つ星のうち5の評価

I had a fantastic experience at DFS purchasing my new sofa, and I’d especially like to thank Tommy for all his help. He was incredibly friendly, helpful and professional without being pushy at all... もっと見る

企業が回答しました

5つ星のうち5の評価

An absolute joy to visit DFS today. All the staff were so friendly and knowledgeable, there were no pressure sales. Our sales assistant Matt, was so helpful and informative of the sofa we chose... もっと見る

企業が回答しました

5つ星のうち5の評価

Amazing service, Jay in the Chester store was brilliant, really helpful and friendly. Exceptional customer service and made us a lovely coffee and my little boy a hot chocolate which he loved 🥰

企業が回答しました


企業情報

  1. 家具店
  2. 家具の付属品
  3. 日用品店
  4. リビングルーム用家具の店
  5. ソファー専門店
  6. 椅子張り店

当該企業による記述

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

当該企業による記述


連絡先

4.9

優良

TrustScore 5段階評価の5

4849件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(4,849)

過去12か月のレビュー数: 99,255

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

We had Josh who approached us as we…

We had Josh who approached us as we entered and pointed out round the store where the sofas we were specifically looking for were. Additionally, when coming to ordering ours he was also brilliant.

2026年7月11日
DFS Furniture - Chester ロゴ

DFS Furniture - Chester からの回答

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

5つ星のうち5の評価

No pushy sales techniques

No pushy sales techniques. Went away measured and then came back! Wouldn't have dome this otherwise!
Don't like it when sales reps follow you around the store but the guy that helped us! Been there 3 weeks and never did this! Fab!

2026年7月11日
DFS Furniture - Chester ロゴ

DFS Furniture - Chester からの回答

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

First class service throughout our visit

We were looked after all the way through our visit by a very knowledgeable store assistant who explained everything in detail about the sofa we had chosen.
We were made very welcome and the store assistant was so polite & friendly.
We recommend if you are looking for a new sofa that you visit this store in Chester.
We will definitely return in future.

10 out of 10 from us.


2026年7月11日
DFS Furniture - Chester ロゴ

DFS Furniture - Chester からの回答

Hello,

We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!

Kind regards
Holly M
DFS Customer Support

5つ星のうち5の評価

New employee dealt with our sofa…

New employee dealt with our sofa purchase, polite very clear and no pressure which I liked very much, all options where given to me, which I didn't choose but again no pressure, normal to do buy from a different store but now would highly recommend the chester store.

2026年7月11日
DFS Furniture - Chester ロゴ

DFS Furniture - Chester からの回答

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Very friendly staff as myself and…

Very friendly staff as myself and partner entered the shop, we were asked if we needed help and was left to wander around to have a look, we decided to purchase a 3 seater and 2 seater power recliner's, which was on a bundle price,the gentleman that took all my details was very professional and made us welcome I can't remember his name or I would mention him by name many thanks dfs

2026年7月11日
DFS Furniture - Chester ロゴ

DFS Furniture - Chester からの回答

Hello,

Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!

Kind regards
Holly M
DFS Customer Support

5つ星のうち5の評価

The staff were great

The staff were great

2026年7月10日
DFS Furniture - Chester ロゴ

DFS Furniture - Chester からの回答

Hello Mr Cumming,

Great review, thanks for sharing!

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Aaron was a perfect level of… being available without being overbearing

Aaron was a perfect level of approaching us but giving us space to think and talk things through. We have been sofa shopping for a while at multiple shops and have been put up several shops due to feeling stalked around the shop. He was patient, transparent with the questions we asked and personable. We are really grateful for our positive experience

2026年7月9日
DFS Furniture - Chester ロゴ

DFS Furniture - Chester からの回答

Hello,

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Aaron.

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

All round great experience

All round great experience, staff very friendly and knowledgeable, didn’t push us for time and gave us advice when we needed it, made it a very relaxed shopping experience, all staff very helpful who ever we spoke to especially Matt who completed our order for us.

2026年7月7日
DFS Furniture - Chester ロゴ

DFS Furniture - Chester からの回答

Good Afternoon,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Matt.

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

Spoke to a lovely guy called Matt at…

Spoke to a lovely guy called Matt at Chester. So helpful! Made the whole experience so easy! Lovely guy, explained everything in detail and made the process so easy! Would defo recommend to other people! 5 stars!

Grace

2026年7月7日
DFS Furniture - Chester ロゴ

DFS Furniture - Chester からの回答

Good Afternoon,

Thank you for leaving us a 5* review. We are really happy that Matt met your expectations in store and you had a lovely experience when placing your order!

Kind Regards,
Jordan
DFS Customer Support

5つ星のうち4の評価

Great staff

Dan and Josh were very helpful and sorted me out with a great deal.
The only reason it's not 5 stars was about a store policy that they couldn't help with, otherwise a great experience

2026年7月5日
DFS Furniture - Chester ロゴ

DFS Furniture - Chester からの回答

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,

Lorraine A
DFS Central Customer Support

5つ星のうち5の評価

Great staff

Great staff

Great member of staff Daniel who was helpful but gave you space. Highly recommend going there.

2026年7月5日
DFS Furniture - Chester ロゴ

DFS Furniture - Chester からの回答

Good Morning,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

Excellent service & Value

From start to finish Jay was polite & responsive to our need.It was her suggestion we looked at the sofa we eventually bought. Offering us different options to suit our need her knowledge lead us to choose what was correct for us. Jay is credit to DFS

2026年7月5日
DFS Furniture - Chester ロゴ

DFS Furniture - Chester からの回答

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Jay.

Kind Regards,

Jordan
DFS Customer Support

5つ星のうち5の評価

Daniel, good lad!

Daniel was really helpful and not pushy. He even let us rearrange the sofas we were buying so we could see the exact layout they will have in our house.

2026年7月4日
DFS Furniture - Chester ロゴ

DFS Furniture - Chester からの回答

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Positive experience

Staff easily accessible, friendly, helpful, knowledgeable of product and worked as a team.

Showroom easy to move around and we were comfortable testing furniture.

2026年7月4日
DFS Furniture - Chester ロゴ

DFS Furniture - Chester からの回答

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

5つ星のうち5の評価

Matt was great at dealing with…

Matt was great at dealing with everything we needed, and also really friendly, and helpful from start to finish 👌

2026年6月20日
DFS Furniture - Chester ロゴ

DFS Furniture - Chester からの回答

Hello Sam,

Thanks for your lovely feedback, we’re glad to hear Matt met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

5つ星のうち5の評価

Very helpful young man

Very helpful young man. Polite and respectful.

2026年7月1日
DFS Furniture - Chester ロゴ

DFS Furniture - Chester からの回答

Hello,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

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